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November 2023 by Jason Remillard
Very polite. They need more tow truck drivers. I kind of feel as though they over estimated my car’s repair to the insurance company .
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September 2023 by Brittny K.
Flagged Content:I will NEVER bring a vehicle to this place again. They called stating my car would be ready on a Friday, I had my husband call Thursday to reconfirm, we had to load up our whole family Friday evening to go get it just to get there and it in fact NOT be ready. Calling us "slipped through the cracks". They gave us the shittiest "courtesy vehicle" out there. More days go by, I get a phone call around noon that it is ready. My husband heads there around 4 to go get it and 15 min into his travels he gets a call stating it is in fact NOT ready, again. More sensors were lit. Shouldn't that be checked BEFORE calling the owner to come retrieve the car? And why weren't these sensors lit days ago when you first called? I still don't have my car back and now based on other reviews I'm afraid of what I'm going to receive and what will still not be fixed. Absolutely do NOT recommend this auto body shop. Only used based off of my insurance company.
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September 2023 by Steven Cramer
I had been hit and was going in for body work an alignment and a leak. I received no updates on my vehicle throughout the whole process until it was finished and ready for pick up. I asked if they fixed everything and they said they didn’t fix the leak I asked to speak to manager about why my vehicle wasn’t fully repaired and I was told that it wasn’t apart of the original damage they were supposed to be fixing which is not at all the case. Before I was hit I had no leak, and now it is still leaking. But because it was a “rare and unlikely outcome” they wouldn’t take care of itServices: Tires
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September 2023 by The Webah
Had repairs made through an insurance claim. Roof was damaged during repairs and I had to take it back. Welds are hideous and mirror cap was scratched. Been waiting over a month for a new cap and keys to the new door. Have called every week and have gotten no clarification. Staff is friendly though, hence the one star.Services: Painting
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July 2023 by Kelly Johnson
Excellent service. Daily updates on progress of repairs. Beautiful work done can't even tell there was an accident. Recommending to everyone.Services: Steering & suspension repair
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July 2023 by Keeping up with Mo
I picked up my car Friday and was so happy with repairs my car looked brand new. If your car is damaged this is the best place to go to.
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July 2023 by R Palm
A traffic cone shot out from under a speeding SUV one night on Rt 42 and busted open our car bumper. The highway was pitch black and the suv kept going. We went to Roccos and they were fast and did an excellant job!Service: Body & Trim
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July 2023 by leroy thompson
Amazing place! Impeccable work and customer service! Second time they've worked on my vehicle!
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July 2023 by Gary Thomas
My opinion of Rocco's collision is that it is probably a great high-end auto body repair facility. If I owned a high-end car I would definitely take it there however my experience is with a somewhat older Toyota minivan that got hit in the back. The price to repair the van would be about what the van is worth so they did not fix it. The facility is very modern and clean and the people I dealt with were friendly and helpful. So if one of my good cars got damaged I would take it to Rocco's because I think they would do an excellent job repairing it.
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May 2023 by John Gardiner
Amazing family owned business with great customer service. Rocco’s dealt with the insurance company and handled the entire process professionally and effectively. I highly recommend all of there shops and will be back, after the amazing restoration of my nearly wrecked Kia Stinger.Services: Tires
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May 2023 by John A.
Very professional and courteous front desk. Same with one of the service professional I interacted with. Very professional, courteous and helpful.
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February 2023 by Amber Ingels
I had repairs done due to a deer hitting my car. Everyone I spoke with was very kind and and no problem answering any questions I had. They kept me informed of the progress of the repairs and I was very satisfied when I got my car back. I would recommend them to everyone
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February 2023 by Dorothy Fauver
They do an excellent job with our repair. They kept us informed and did it in a timely manner.Service: Body & Trim
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January 2023 by Debbie Hutchins
Professionally done in a clean pleasant atmosphere. All professional from the front desk to the garage. Great job. Very pleasedService: Body & Trim
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January 2023 by Dan V.
Garbage service, garbage employees, garbage job. They said my car would be done by the end of the day five different times and it never was. They also broke my wiper fluid pipe and will probably refuse to fix it because "they didn't work on that part". It was working perfectly the day before I took it in. One of the useless mechanics probably cracked it and was too lazy to fix it.
