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“Really wish I could give more stars cause this store absolutely deserves it! I visited this store on 12/8/23 with no intentions of even going there but my car wouldn't start after my visit to another store in the same parking lot. Since the thrift store was closing I went into tractor supply for some help and help got thanks to Danny. He tried to jump my battery for me. no fault on him but it didn't work ( ended up being the dang starter) Every one I know who could pick me up lives in either lives in Union or Middlesex county so about an hour away. But instead of waiting in my car the lovely cashier ( Lauren) Said it was ok to just wait in the store. Which I did. For the record this location is extremely clean and organized. And now I have and extensive knowledge on pretty much everything in the store lol. There was also another gentleman with Danny at the customer counter in the middle of the store who was so kind to me. I unfortunately didn't receive his name. I ended up buying a few things including snacks and just waited it out until my fiancé came. Overall this was a very pleasant experience. And the way this world today can seem like its full of chaos its so nice to know kindness and compassion still exist. Thank you everyone who helped me out that day.”
“Great store and great owner. Very knowledgeable, helpful, and patient with everyone. Thank you for providing pet food and products to the local community, it’s a huge asset ??”
“Was a pleasure to buy a pup from Icewind’s. He’s 3 months old and we have only have him for less than 2 days but he is the cutest, sweetest and well trained puppy! If we were in the market for 2 pups we would have taken the girl also. Very social pup took him to my job and he was so calm when everyone met him….and he was perfect on the 2 1/2 hr ride back home”
“Although I was not able to procure calming meds for my 13 yr old cat due to earthquake stresses, (April 2024) the staff was very knowledgeable to recommend other options.They only carried cbd oil to put on food, she hardly eats when stressed.Only maybe treats!”
“Today I went to check this place out and it's amazing. There were 3 female techs who were very polite, informative and helpful. Dr. Blease is also excellent at what he does. I will definitely be back!”
“I don't normally write reviews but I felt Whole pets market in Hackettstown went above and beyond. I just went in to browse as I have always passed by but never went in. I was greeted by Lily who was very kind. She assisted me with all my questions and showed me all of the various brands they carry. A few moments later while I was looking at the animals the manager Chrissy came up to me and asked if there was anything she could help me with. I went into the store just to check the place out but I left with some treats for my dog and a new go to place for anything pet related. The products they carry are quality and the entire store was well organized and clean but the real plus was the superb customer service that I was given during my quick visit. I will be coming back again!”
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“The two young ladies who work here were so helpful and kind. They helped me find everything I needed and were so helpful and knowledgeable. Great staff, beautiful and clean location.”