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February 2024 by Matthew Davieau
The best pharmacy! Jessica gives incredible customer service, and everyone is so friendly. Highly recommend.
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January 2024 by Lisa Osborne
Some of the friendliest and welcoming people work at Long Valley Pharmacy!! They always greet me (usually by name!) and inquire about my husband; when he goes in, they greet him by name and ask about me (he runs a lot of my errands!).They’re always willing to help me with getting prescriptions refilled from my doctors, contacting them via fax and phone, and getting new or specialized medicines, not normally stocked, rushed to me. They have even delivered medication to me (free of charge) when I was feeling so poorly that I couldn’t go out; and made a special trip on their way home after the pharmacy closed for the night to deliver antibiotics that were called in late. They’ve sent friendly notices via text when my medication is ready for pick up. They search for the best price and often offer discounts and coupons on my meds.They are always available for a consultation and have flu vaccines and COVID-19 vaccines boosters readily available. (They were one of the first sites to have the initial Moderna vaccine! And each new round of boosters have always been easily available at LVP.)They treat me like family and I won’t go elsewhere if I have a choice. Walgreens, CVS, Target, Walmart and RiteAid, the other pharmacies within an 15-20 minute drive, all feel ‘cold and impersonal’. If you want to get your prescriptions (and specialty gifts not likely found elsewhere; cards for every occasion; toys and games; toiletries and sundries, first aid supplies, OTC supplements, CBD products, dog and cat goodies, souvenir clothing, hats, mugs and more; candy/gum and lotto tickets, at a pharmacy staffed with warm, friendly knowledgeable and patient people LONG VALLEY PHARMACY is where you want to go!
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January 2024 by Sarah Ptalis
The best pharmacy. They are so kind in answering questions and helping everyone in our community. They even offer delivery services for scripts!
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November 2023 by N D
The pharmacist on duty was so kind. I was prescribed a new medication, and without asking, she took the time to council me on it and clearly label the bottles to make sure there were no gray areas. The care shown by the staff means a lot!
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November 2023 by Seb c
The lovely guy named Matthew in the back of the shop is a great help. I came in 3 minutes before they closed and he truly helped me find what I was looking for. I’ve never been treated with such kindness and respect. overall great guy and lovely place. Matthew you’re a true help.
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November 2023 by Jessica Van Der Zyde
I recently switched to this pharmacy and I’m happy I did! Staff is knowledgeable and helpful.
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October 2023 by B E.
Wow. Do not go here. They give the wrong meds which almost killed a friend of mine. Poor customer service they don't care about the person. Only the co-pay is their interest only. This place is horrible since it was sold. Stay away.....
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October 2023 by cameron luhrs
Hass to be one of the worst pharmacies I’ve ever been to currently transferring my medication and my family’s medication out of there the techs and the pharmacist at the front end are absolutely amazing. Upper management needs some work.
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September 2023 by DK
I have lived in town for 3 years and really wanted to support local - however -with such bad service I should have switched to a different pharmacy a long time ago .While the store is beautiful and has lots of fun things in it - the pharmacy staff is terrible . I work in Healthcare and frequently talk and work with pharmacist and some how long valley pharmacy seems to continually be unhelpful to all members of my family .Examples include--never calling or texting when a med is ready- ever- even when asked to call .- regardless of when I say I will be in to pick up the med (because I did start calling in advance ) there is still a 20 minute wait and mad rushing behind the counter to locate the med and order- never any suggestion of alternatives that may be cheaper- even when given a coupon card- it is never applied to the next refill - “no… it is not 295$.. it is actually 9$ because of the coupon I give you every month”- never told that my med was on back order so when I went to pick it up - after calling and confirming - it wasn’t there .- constant hippa violations as the techs yell over the counter to ask you to spell your name , birthday, or med Information.- once I got a text in all caps telling me to pick up my med IMMEDIATELY or it would be put back … and then 20 minutes later a text that said “please ignore the previous message “ (because I didn’t have a med order , so i revise my previous statement - they did text me once , inappropriately)- inconsistent and dated refill system-requested refills of meds from the wrong physicianHonestly - the disorganization of this place is quite overwhelming and comical and I’m so surprised to see the good reviews- that has not been my experience. They have a lot of potential- but a lot of really poor processing and communication.
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September 2023 by M E.
long valley pharmacy fails its patrons again and again, not having the medicine needed or prescribed, rude staff, a blemish on pharmacy's everywhere
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July 2023 by Erica Modernel
Very friendly & knowledgeable customer service. Moving my prescriptions to Long Valley Pharmacy.
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March 2023 by Tom Zavaglia
Wonderful people work there alway willing to help.
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December 2022 by Dan Ruhland
pre-fill out forms, easy walk-in vaccination process
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December 2022 by Thomas Fuscaldo
Been using Long Valley Pharmacy for years! Always a wonderful experience!
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October 2022 by Emily Potts
I was helped recently by a technician named Alexis who went above and beyond for me. I came in stressed out with lots of questions about a new prescription I was picking up for an ill family member and she was extremely knowledgeable and put me at ease, taking the time to make sure I was comfortable before leaving. I greatly appreciate the compassionate and professional service I received and will be returning in the future.
