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August 2024 by Beckie Kanterman
Horrible customer service here; despite my package specifying that it can be dropped off at a UPS store, the two clerks told me they would not provide a receipt as they would not be able to scan the barcode. Knowing about UPS services, I know that this is incorrect information. Not sure why I was given the run around but I won't be going there again.
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July 2024 by The Real Amanda Nina
The customer service reps have terrible attitudes, they act like they're doing you a favor, and they nickle and dime you for taping boxes, printing labels and more. Also, I've been receiving several messages from Amazon lately stating the items I've returned via this location haven't been received by the vendor...
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May 2024 by Robert Hood
Bit of a wait for service
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May 2024 by Reena Aswani
Amazing experience.
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May 2024 by Alexandra Pauta
Kind and helpful, thank you.
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March 2024 by rajeev suryavanshi
In and out as soon as we can. Great experience. No hassle.
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March 2024 by Natalie Rodrigues
The people working there are very helpful
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March 2024 by Shandee Salinas
They have really great service and get everything on time
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February 2024 by Cee Kay
The Warren location of the UPS store has the worst customer service I have experienced at any UPS store. The clerk's attitude is terrible., and he acts as if doing an Amazon return is a huge imposition on his time. I don't appreciate being spoken to as if I am an inconvenience. I would rather drive farther away to a UPS store where they understand the importance of customer service and speaking respectfully to customers.
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February 2024 by adel
Customer service had attitude and wanted to charge $3 to print UPS label. Scammers and told him other UPS. Charge nothing and said you can go there then. Worst customer service
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December 2023 by Elaine Limbo
Kenny was very helpful with my package! I stopped by before work, but I did not have to worry about running late because he was quick and efficient.
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December 2023 by Madhu Saxena
I went to drop off a package. Don’t ever deal with the son - the most Rude rude person
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November 2023 by Dillon Pasapane
Quick and to the point!
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October 2023 by Linda Feick
Fast and easy print
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October 2023 by Karen Nardone
Simple and easy returns store
