Viejo Auto Repair LLC has built a strong reputation for providing thorough and reliable auto mechanic services. The owner, Richard, is praised for his clear communication, keeping customers updated with texts, pictures, and videos of the work being done. Many reviews highlight his ability to accurately diagnose and repair issues on the first visit, ensuring that customers do not have to return for the same problem. Customers appreciate Richard's personable approach, as he takes the time to explain the work needed and offers options without pushing his opinions. His transparent pricing and quick turnaround times are also frequently mentioned. One customer shared a notable experience where Richard identified issues overlooked by other mechanics and helped resolve a long-standing problem that had persisted for nearly a year. Overall, Viejo Auto Repair is highly recommended for anyone needing trustworthy and efficient automotive care. With a focus on customer satisfaction and quality service, Richard has become the go-to mechanic for many families in the area.
I can’t thank Richard enough for his transparency and fair pricing. I had an electrical issue on a 20 year old Suburu. Richard spent numerous hours trying to diagnose the problem and the car has been great since. He will be my mechanic moving forward for all of my vehicles.
May 2025
I got a lot of help by the owner, he explained verywell to me what was going on with my car, he gave me options and it was not only with his opinion, he asked me what would I like to do, very recommended
March 2025
Richard helped me when nobody else wanted too. Very informative and professional. He charged me a fair price and did the work fast. Very nice guy 👍
