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April 2024 by Doug H.
My wife called to see if her 2 prescriptions were ready and was told by the automated system that both were ready for pickup. I drive to pharmacy and was told that they don't find any prescriptions for my wife. I go back home and call the automated system and recorded the conversation that again said 2 prescriptions were ready. I drive back to pharmacy and play the recording for the pharmacy clerk. Again she says that they don't show any prescriptions being ready. At that point I had enough and said in a loud voice "who stole the prescriptions". Left again without anything. Will be moving all of our prescriptions to CVS.
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February 2024 by Craig McKim
Open layout and well stocked
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January 2024 by Tracy Stibick
Can never get my prescriptions for days after the Doctor submits a script or it's a refill. I am still waiting for a new prescription to be filled. I received an email stating it was back ordered, so I called and asked when do you expect it in and was told tomorrow. I called the next day and was told they were putting in the order!!My son is on a med that is not something many take. Recently, I have been getting 5 pills then a week or so later, the remaining pills. Last time, it was 9 days. Because there is a withdrawal factor with this med. I had to give him cough syrup that has the same active ingredient!
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January 2024 by Anthony zakrzewski
This pharmacy is the worst I've ever dealt with in my life. Ever try calling them? Either on hold forever, or on hold and then they pick up the phone and hang up. Place sucks.
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January 2024 by Morgan V.
I'm not sure how this pharmacy is even running. Besides the employees working slower the a slug, I was in complete shock at the obvious acknowledge the phoneS, yes plural, and never picked up one and said, "can you please hold". you have 1 person working the drive through and in-store register. it is a disaster there and there weekend check list is far was having tasks completed especially the one that says "answer phone by 3rd ring" it's pathetic. I will be switching pharmacies
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December 2023 by Gael Laudin
LAILA SALARI is the devil in person. The most unprofessional person I have ever had to deal with. I went to the pharmacy 30 minutes before they closed with my crying daughter in pain cause she needed antibiotics. She did not want to service us saying they close at 9:00 pm. What a HORRIBLE person. Absolute horrible person with no compassion whatsoever. A person like this should not be dealing with customers she is the devil in person.
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December 2023 by Will Geronimo
They will fill your script when they are damn ready to do it. Who cares if your kid is sick at home with RSV. Be prepared to harass them to fill even the most basic prescription. Looking for a local pharmacy.
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September 2023 by David Fred
The reviews do not exaggerate; this is consistently the worst pharmacy I’ve ever dealt with. Be prepared to call multiple times in order to make sure they’re actually filling your script. They tend to tell you it’s an hour wait and regardless of what time you show up they’ll ask for just “15 more minutes” to then actually fill it
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September 2023 by Laura Osman
They lie....point blank. The tech said they didn't have a basic antibiotic in stock instead of doing the work to initiate a prior authorization with the MD and the insurance to get a prescription covered and filled. They sent me to Walgreen Wyckoff to do all the tedious tasks of actually meeting basic patient needs. Please do not go to this pharmacy if you need any medications. Save yourself the trouble and just go straight to Wyckoff instead.
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August 2023 by Rick L
LOST my wife's prescriptions (dropped off within the last week)!!! NOW, THEY WANT DR. TO RENEW THEM???! We spoke with "manager" of pharmacy (Judy) and she asked for name and description of pharmacy person I dropped it off to; we were coming back to pick it up and now they are stating it "needs to be renewed" ??! The two prescriptions were never filled. Until now, liked the store (better stocked and not so limited hours like Wyckoff store). NOW, what to do??? Wife has become disabled so I, husband, have been dropping off and then going back to pick up prescriptions (they are very busy in there). BEWARE.
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July 2023 by Simon Im
I have had a terrible experience at their pharmacy with their Lead Pharmacist treating me like a drug addict/abuser. I had just come out of surgery that day with surgical dressing still on and visible. The prescription notes clearly stating that it was from a surgical center and the Lead Pharmacist initially refused to fill my medication because I opted to pay cash when my insurance would only cover a partial fill.I was lied to by being told I was not allowed to pay cash, then lied to again when they said that they can refuse to fill my prescription. It is my understanding under New Jersey state law that the pharmacy has a duty to fill lawful prescriptions under NJ Section 45:14-7.1.I was lucky enough to have a Surgeon and Pain Management Specialist who was willing to take time out of their very busy day to talk to the Lead Pharmacist over the phone.In the end I got my medications, but at what cost? Being looked at like a dug addict?I was extremely close to taking their NPI number and reporting them to the Board of Pharmacy, but I ended up accepting their apology.Regardless, this was a terrible experience as a customer who they decided to ignore their duty to do no harm.
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May 2023 by Adam Scevola
They don’t give you a physical receipt, never send the electronic receipt (have had the email checked at the store multiple times) then when you have to return something you can’t just use the same credit card you need a receipt. And you get stuck with it. Nice racket they got going.
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December 2022 by Sona K.
This is our neighborhood Walgreens and is a reliable quick place to get things from in a bind when you don't want to go far. Staff is competent and fast. We are able to drop off fedex packages here for pickup. They also have many Grocery items and get photos printed. They also have many holiday and seasonal decor options as well.
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November 2022 by Ron Mazurek
Your staff is terrible. I’m better off finding something with a blindfold than to ask the staff where something is. I asked where a pencil sharpener was and I was directed to magnets and before I could tell the man working there that it was magnets he had walked away. Do better finding staff please this is outrageous.
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August 2022 by Joanne
Absolutely the rudest pharmacy staff I've ever encountered. Extremely long phone wait time. When my prescription plan renews I will eliminate Walgreens from my list. The website never works either. Constantly unable to sign in with my password. It's a mess