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February 2024 by Christina F
Omar was extremely helpful and thorough!This is an update one year later. Mike and “the beard” truly give excellent service. They work together amazing and truly have customer service at heart. I went in to buy one thing and they gave me all of my options so that I picked the best product instead of just letting me buy what I want without proper knowledge. That is true customer service and creates some great connections and some great word of mouth reviews to friends!
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February 2024 by Michael Stech
Very friendly helpful staff. Quick service.
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February 2024 by Doug Gibson
My wife and I went to Verizon to upgrade our iPhones. John was great, stepped us thru our options, and setup our new phones. Very helpful.
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February 2024 by Rob Durso
Will, was very professional, took his time and took care of everything that was needed. Great experience.
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January 2024 by Bill Eisner
Hoping I can put more stars up as Steve the store manager tries to undo the improper billing i received 18 days after the 4 hr marathon signup debacle. Commissions are a highly effective way for employees to line their pocket, not so much for the customer. This is the feeling i got at a used car dealership 30 years ago.Steve has since told me a credit is forthcoming, so I am adding a star (2 total) for the moment.
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January 2024 by Keith Brooks
Talked to customer service prior, a guy named Van. What a nice guy, knowledgeable, friendly, and resolved all our issues/requests... even took a moment to offer a better resolution to one issue than we were looking for. Thanks, Van. Even gave me directions to the store??? Who is this giy!!! I went to the store, was immediately helped by friendly young woman and after giving my name and number, everything was ready, and I was out of there in 3 minutes. Best cable experience ever, kudos Verizon and the fine folks who helped. Happy new year.
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January 2024 by chuck hatch
Lower than 1 star. What a bunch of con artists. Be careful they are taught to get every dime from each customer and make it very difficult to get any resolve to them ripping you off. Never go here they should be investigated and shut done.
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January 2024 by Mark James
We had a great experience with both Cruz and Mike. I messed up my own phone and they both helped us to fix my new one!! They were both very professional and an asset to Verizon. It is great workers like these that keep us coming back to Verizon!! Awesome to us even though it was closing time.
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December 2023 by Robert Gibbs
Mike was very helpful and knowledgeable. It was a overall good experience.
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December 2023 by 609 Media
Omar was a huge help with everything I needed to take care of. Highly recommend him!
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November 2023 by Mark Frazier
I just purchased a new home, and Omar was a huge help in getting FIOS Internet started at my house. I was assisted immediately when I walked in, and had everything set up and scheduled in minutes. Thank you Omar.My technician, Darryl, provided professional and precise work at my residence in installing FIOS. Darryl even fixed up previous technician mistakes from other service providers, and made my home safer in the process. I wish all technicians were like Darryl - going above and beyond the job.
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November 2023 by Kyle Espinola
Alexis is awesome. Knew all the answers to my questions, and was very helpful about explaining things thoroughly. I highly recommend her!
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November 2023 by Kate Koch
Mike was FANTASTIC. I had to return some FiOS equipment for my 83 year old aunt and usually going to the Verizon store is a miserable experience but Mike was super informative and helpful.
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November 2023 by G J
Awesome service, knowledgeable reps, and very organized. I’m happy with Verizon service for Wireless and FIOS. Both services are reliable since I use both for personal and work.
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October 2023 by Paul Stemborowski
Just dropped by for a new charger. Staff is real nice. They wanted to review my account but my phone would not down load the link for permission. I have complained about terrible service for months. 5 g is rare and 4 g does not work well.
