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June 2023 by Unique Store
Have been a long happy customer of Toyota.
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June 2023 by John S.
Toyota of Vineland is the ONLY place to buy a new or used vehicle in South Jersey. The staff is knowledgeable, courteous, and above all, honest. You can be assured that you're getting a deaI that is fair for everyone involved. They do not take advantage of you to maximize the purchase in their favor. They treat you like family - so you will recommend them to your friends and family, and come back to buy your next vehicle from them. I wouldn't buy a car anywhere else!
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June 2023 by Matt P.
Don't ever expect a good price when buying. Even before the chip shortages they were a low volume dealer that doesn't discount and plays the games they did in the 1990s to get you to pay more. Like counter offering a 63 month loan at $6 cheaper a month than a 60 month loan just to get you to pay $650 more overall. It's kind of entertaining to watch the games they play with a straight face. Like the guy above the salesman asking you every single question the salesman already did while the he talks to the financing guy , next time I may just make stuff up for fun. Honestly though I only bought there 3xs to support the local economy. Plus the very short drive there was nice too. The service is okay, they have had a lot of turnover and it shows. The biggest issue I had is they fail to notify me my car was done since I usually drop it off the night before. They make a mistake from time to time in minor things like air stem caps missing after getting new tires. Or undercarriage panels that were not fully snapped in after service. It's like come in man, that's the easy stuff that people who are rushed make. But when it came to more complex items like needing to remove the AWD and drop the V6 engine in a RAV4 to replace water pump with bad bearings I had never had issues with car. They also replaced the air bag in my 1998 Celica too under recall recently as well. It has not spontaneously went off yet so that is good. Overall Vineland is better off having them here vs having to drive 20+ miles for genuine Toyota service. But just keep in mind you may have to nag them on status and ensure you look every over everything when they are done.
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November 2022 by Charles Conine Jr.
Friendly staff
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August 2022 by Dorothy McFarland
Clean waiting area. Always friendly staff. ? Team Toyota
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July 2022 by Nancy Caldwell
Great place. People are nice and the service is unbeatable.
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November 2021 by Gerry M.
Just had Vineland Toyota do a search for a specific truck that I was considering. The representative told me there was only one in the entire country (doubtful) and that I would have to pay $5,000 over MSRP and wait 2 - 3 months after leaving a deposit to secure it. I understand the laws of supply/demand, however the arrogance that was conveyed via this sales rep / mgr was inexcusable. Based on that unprofessional attitude I decided that there are other brands that would suit my needs. I guess Toyota of Vineland thinks short term gain is paramount to building a long term customer relationship. Don't do business with these people, they are not worthy of your hard earned $$$!
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August 2021 by Andrew C.
So I don't think I could be more disappointed in Toyota of Vineland. I was looking to purchase a car from a local to them dealer, and as I am out of state I had them bring the vehicle to Toyota of Vineland to do a pre purchase inspection. They were paid and listed the break pads as the only issue. Green check marks on every other part of the inspection report. Well I purchased the vehicle and brought it in to have my state safety inspection. There were so many issues that were "supposedly" checked it is ridiculous. Basically all the fluids are contaminated or empty (coolant). A front axle needs replacing and is leaking. The rotors are so rusted they need replacing. Struts 30k miles over due and need to be replaced. These are all items that are checked OK on their report. Was told by 2 local shops they basically didn't check anything and just pencil checked the report. This is beyond unacceptable to the point of being a safety issue. I went to a Toyota dealership as an independent 3rd party and this is how I was re payed. Needless to say they are completely untrustworthy.
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July 2021 by Betty Triantos
Awesome service
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July 2021 by Anthony Ray
I delete my previous post but wanna to update it.
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February 2021 by Iraida Melendez
My husband met with Pete Frangakis at Vineland toyota a few months ago looking to buy a Tacoma truck. They didn't have one that he liked so Pete started looking for one . Pete was very patient and very polite.He spoke in Spanish with my husband and that helped him to relax and enjoy .When he had the truck he called Cristobal who was so happy .The transaction went smoothly. We thanked him for his patience. Pete offered excellent service he went above and beyond to please his customer. He gets a top 10 recommendation from us.
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December 2020 by Rita Bleda
extremely professional and friendly. I got an appointment quickly and they got me in and out in a timely manner. Love my car and love the service department.
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November 2020 by Katelyn Metcalf
Anthony Narcaez sold me my brand new 4 runner; he was super helpful and knowledgeable, was a nice person and make the whole experience fun. It was a please working with him.
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September 2020 by Tahjae B.
I had a great experience here , the costumer services was amazing and welcoming. Special shout out to Andrew for helping me get a beautiful car !!
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June 2020 by Britt R.
I was having a battery issue on my 2018 Tacoma TRD Pro, I called the other dealership on Saturday and they didn't have any availability till Wednesday. My truck is my main source of transportation and it had to be jump started everytime I turned it off. I called Vineland at 8am Monday morning, Jeff answered and said they were busy first thing but I can come in later that morning. I showed up around 10am, they took my truck back replaced the battery and did a full inspection. It did take a wee bit longer than I expected but I'll take it because they were able to get me in ASAP. And I appreciate that.
