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August 2024 by Tina Williams
Awesome! Called Cole couple of days b4 bout seat belts n he had given me all the info I needed, I went there on Wednesday picked up my seat belts. Ty to Cole for all your help!
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October 2023 by Michael M.
Over 2 hours for a scheduled oil change and tried to charge me 95 dollars to plug a slow leak. Then I get in my vehicle and the oil change wasn't even done. I addressed the issue with the service manager and he took care of it quickly and made it right.
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October 2023 by Lisa M.
I was not in the market for a new vehicle. My daughter in law needed to drop something off to my son. We pulled into the parking lot and a truck caught my eye. "Hello Beautiful!" Throughout the day, I couldn't get that truck out of my head. I spoke with my son, Tom. I wanted to explore all my options. He and Wes worked with me over the phone, making suggestions and giving my all the information I requested. I spent a day watching reviews of different vehicles, trying to compare apple to apples. In the end, I wanted the orange! I made it back to the dealership a few days later. With Tom by my side and Wes assisting, I sat down with Macho and Steve and a deal was made. These guys made this process so easy. I got a great deal and have a beautiful Chevy Silverado in my driveway! Shout out to Cody, for being so sweet and preparing my new ride!
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July 2023 by George R.
Called RK today to inquire about a Chevrolet Colorado they have listed on their website. They advised they have three "in-transit" to the dealership. Prior to making an appointment, I asked if they are "up charging" for any of their trucks. The sales person reluctantly advised that RK is marking up some of their trucks by 10% OVER the MSRP. (including the Colorado)I have been watching the RK commercials over the past several months talk about "family owned and operated" and "best deals in the business". I guess this includes price gouging their customers to drain another 10% out of them? Shame.BTW: RK and Mall Chevrolet are pretty much the only negative reviews I have ever written. In todays market, I can understand retailers trying to get full MSRP. But, inflating car prices by an additional 10% over MSRP, hoping that someone gets caught up in the moment of the new car buying excitement, full well knowing they will be financing a car that the new owner will take a bath on in a year or two, is just wrong.
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June 2023 by Riley A.
I've been to this dealership 2 times and have waited over 9 hours in total for a backup camera replacement. They have ordered the wrong part TWICE. The last time I was in they told me the new part they are ordering was on back order and they wouldn't know when it would come in. I've had this truck for 2 months with no backup camera (it was a CPO). They also tried to charge me for a warrantied service.
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November 2022 by Jeff W.
Bought a 2018 Colorado from here and had a great experience. Justin and Wes were very helpful and made sure we were able to get a deal done then benefited us and kept us within our budget.
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August 2022 by Brandon
Highly recommend this parts department. i do alot of business here. Johnny, and the service manager Kevin are awesome awesome people to deal with. Good prices and good communication is KEY in dealing with a parts dept. and this parts dept. hits them both perfect!
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March 2022 by Kimberly Devers
Extremely helpful.. They listened to my needs and help me find what would work for me..
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January 2022 by Web B Bateman
I texted them last night looking to see if they had what kind of vehicle I was looking for and the service answered my ?’s and they called me to set up appointment to check them out. So today I go and they have it ready for me to check it out test drive and it felt like it was meant for me. Once I walked in the doors I felt the welcoming and it was very nice. So all around they did a great job
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November 2021 by Greg Haws
Jessica in sales is amazing. This is the 3rd vehicle purchase through them. Jess is our go to. Ty Jessica
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November 2021 by Mely A.
If I could give a zero star I would. They are thieves in this service location. I was given a price for service and they ended up charging me $200 more than the given price. When I went to pick up my vehicle and was given this astronomical bill I told them the price I was given, and they refused to honor their mistake. Worst service to deal with. Will be contacting corporate and the BBB.
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July 2021 by Elvis V.
I love Chevrolet pick up trucks. But this Chevrolet dealership is the worst in New Jersey they are dishonest and the service department does not do a very good job at taking care of their warranted vehicles. I do not recommend them, I would rather travel out of town and buy a Chevy elsewhere. I'm going to trade in my 2017 Silverado next year for a new truck; I will not give RK Chevrolet my business again!
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March 2021 by Art P.
I thought I have found a reliable and honest dealer for my vehicle. Word of advice- STAY AWAY!! The sales was smooth enough (6 hours at the dealership) and the salesman Joe even mentioned how they could get a push button start installed on my Silverado that i had at home. So after our sale, I setup an appointment two weeks out. Took off work, drove an hour only to find out THEY DON'T DO IT! I immediately call the salesman, of course he denies saying it, says it was "miscommunication" and said he will have to check with service cause he can't give service advice. Then how about you don't give advice during the sale either. My wife heard the entire conversation as well. Also, after the sale, they don't care about you at all. I'm going to find another Chevy dealer for service and sales for our family. If you are reading this, I suggest you do the same!!
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March 2020 by Scott Ellingsworth
Best buying experience ever! Wes was great! He remembered me from past deals and gave me what I wanted at a price within my budget. No runaround, just great salesmanship and friendly experience. Andrew found the vehicle I wanted with a few extras too! Great guys, I left feeling really good about my experience. This is my 2nd truck with RK and I HIGHLY recommend that you see these guys if you are looking for a great deal and positive buying experience!! Thanks guys, be Safe and keep doing what your doing cause it works!
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March 2020 by Alejandro Gomez
Wonderful service, wonderful car, and included a few good laughs along the way. Beat car buying experience i’ve had yet.