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November 2023 by CAT Dog
The only place we shop for our mattresses. Always a great deal, good selection never been dissatisfied. Sales person always works with you. Want a great mattress with excellent customer service and prices. Millville Mattress firm is the place to go!!
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November 2023 by Marcia Taylor
Thomas Hughs is an asset to your company and deserves a raise! He spent over an hour with us showing me different beds to try because of my special needs. Very knowledgeable, friendly, funny, great personality & a great people person! I will recommend him to the moon & back to anyone that needs a mattress. You have one fantastic employee!!
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November 2023 by Jessica Barnes
Troy at the Vineland location was great! I didn’t feel pressured not one bit. He really took his time explaining each mattress, and did research on looking for other mattresses at other store locations. Great customer service.
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October 2023 by McKenzie Zegel
Had the pleasure of meeting Matt at mattress firm at the Cumberland mall location yesterday and he helped me pick the perfect mattress! Not only did he determine why my sleep habits have been so bad but he showed me on an app exactly what my body needed in the form of a mattress! Being a night shift nurse I can tell you, your mattress becomes your best friend and I’m so thankful Matt helped me fine the best one within a price I was willing to spend! He is so personable and easy to talk to, he listens to you and is not trying to sell you what you don’t actually want! You will get the best for the best price! Everybody go see him for your mattress needs you won’t regret it!
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October 2023 by Bea Martinez
Troy at the Mattress Firm of Vineland was a great Host. He made us feel Welcome and was very personable & professional. Tony took the time to explain & demonstrate the best fit options for our budget and tailored the sale to our need. We are looking forward to enjoying the 3rd of our life that we spend in bed ...getting some QUALITY sleep in our New bed come this Saturday! ?? Thanks Troy!
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September 2023 by Jay baker
It was a great experience dealing with both Matt and Troy. I purchased a mattress and received a mattress protector as a free gift; however, the pillows I wanted were out of stock. Matt assured me they would honor the deal they offered on the pillows as soon as they are back in stock, and even documented it on my receipt! They are very knowledgeable, and take the time to answer all of your questions. Definitely stop in and see them if you’re shopping for a mattress!
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September 2023 by Mike Offenbacker
We bought a mattress in July and got a free adjustable base included in our purchase. About 2 months later, we realized our base was bent. We went back to the store and Matt immediately told us he would get it replaced for us. The next day they came, took our bent base, and replaced it with a better quality base. Great customer service!
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September 2023 by Chase Hoger
From the moment we walked in Matt was ready to give us his undivided attention to help us find the perfect bed. He listened to us about our needs and wants and helped us narrow down our choices. Once we were down to two beds he meticulously went through all the details of each mattress to make sure that we got exactly the one that we wanted and needed. Him and his partner Troy also helped us get a great deal on a top of the line adjustable base. We didn't even know what an adjustable base was when we walked in the door but Matt spent a couple hours showing us all the bells and whistles and how it will quite definitely change our sleep forever. We went in there on a whim just to look at our options will no intention of buying one that day but after Matt spent that time with us and listened to us and explained how the new mattress and base would change the way we slept and in turn the way we'd feel in the hours we spent awake we couldn't possibly leave without making this upgrade to our lives. I would absolutely refer anyway here who was even thinking about a new mattress, if you come here they will listen and take care of you.
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September 2023 by Rebecca Butler
My husband and I came here looking for a mattress. Matt met us at the door and was super knowledgeable. As we went around trying different mattresses he helped us narrow it down to one. The entire time he was polite, gave us space, and was never pushy. He seemed to sense when we didn’t like something about a mattress and without skipping a beat guided us to something more “us”. I would recommend this store to my family and friends in a heartbeat ?
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September 2023 by Miss N
Troy sold us a mattress, stating over and over that we could try it out and return if need be. 10 minutes after getting out the door, we had a change of heart (size was too small). We call Troy, mattress still in our car. He says "Sorry, no returns or refunds." He told us he wasn't the manager and to talk to Matt. Matt wasn't the manager. Troy was. So he lied, lied, and lied throughout the process and we were scammed out of $800. Never, and I mean NEVER shop there and if you see Troy or Matt, run.
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August 2023 by T Dowe
Great customer service! Matt was able to get us the mattresses we needed for our new home with ease. He was knowledgeable, friendly, and we got everything super fast! Definitely stop in to seen Matt! Troy was OK too.
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August 2023 by Bob Chambers
Troy was very knowledgeable and patient with all of our questions. He explained everything we needed know about purchasing a mattress. He presented many different options. So, we could make an informed decision.
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July 2023 by Stanley Henderson
We went into the store expecting to just look and get an idea on pricing, then check out other businesses as well. When we went into the store, Matt was friendly and personable. Had done my research online and knew what we were looking for and how much we were willing to spend. Told Matt our budget and that we needed something for back support. Matt was very helpful and knowledgeable. Matt also did NOT try to upswell us. Matt listened to our needs and was respectful of our budget. Thanks to Matt, because of you we decided not to search any other stores. We got the mattress we needed at the price we were willing to pay. Absolutely recommend mattress firm!
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July 2023 by marie caruso-teresi
Your salesman, Joe, was so professional, helpful, informative, smart and efficient! Joe helped me to purchase multiple beds for our vacation home. He couldn't have made the process easier. I highly recommend Joe to be your go-to sales person for anyone looking for beds. The best!
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July 2023 by Matt Filler
Matt was great to deal with. Answered all of our questions and made sure we got what we wanted. No pressure sales just great customer service!