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August 2024 by Stephanie Mejia
So far good experience
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August 2024 by Ashley Graham
Great team!!
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May 2024 by Lawrence Burak
I have been a State Farm policy holder for many years both in different areas of New York and New Jersey, so suffice it to say, I have worked with a number of State Farm Agencies, all being quite good. That being said, David B. Scales, Jr. and his team at the Scales Agency, is by far the best of them all. Insurance rates for the most part, are the same from agency to agency, but what sets the Scales Agency apart from all others is that David, along with each and every one of his team members care about me as a customer and help in whatever way they can to provide the best service and guidance regarding my insurance needs. In this vital area of life's needs, where you choose to do business matters, and I, without hesitation, recommend State Farm's David B. Scales, Jr. Agency!
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February 2024 by Dennis Feliciano
Very nice patient and knowledgeable
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October 2023 by Jacqui Kudrick
If we need to have something that needs to be taken care of Ashley is right t on top of it
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September 2023 by Stephanie Ricca
Ashley was such a pleasure to work with she got what i needed so quickly. It’s always so nice when someone is very friendly and gets what you need in a timely manner.
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September 2023 by Luz C
For me it was a good team, until my insurance went up, and I called a couple of times to know the reason why, the ladies told me they will call me back and they never did. Fine, I let it go. Then, I buy a new car, so I called to cancel my old car insurance since I sold it. They said it takes time to be canceled in the system and bla bla bla. After a few days I called and she said it was canceled, but today I see my automatic payment charging me for the old car, plus an email saying my new car insurance will be due in 5 days. So, I will be charge twice! it seems they never canceled the old car and I have called a hundred times, left voicemail messages when I couldn’t reach them and it was like no body called. I hate to receive a horrible customer service when Im paying my money and im a very loyalty customer.
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September 2023 by Maxim Ostrikov
Best insurance company
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July 2023 by Stephanie Gonzalez
Ashley was such a pleasure to work with she got what i needed so quickly. It’s always so nice when someone is very friendly and gets what you need in a timely manner.
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June 2023 by Richard Beck
After having met David scales it is not hard to understand why his agency has such a high rating here. My mother is no longer able to however keeping her car cleaning is still very important. As I have taken on the role of one of her drivers, we drove one day to Vineland to get her car washed. While waiting for the car in the cashier area, mom said she wanted. Unfortunately neither one of us had any and the car wash was not able to run a credit card for such a such a small.Enter David scales who was also waiting for. He made the kind and gracious effort of walking over to my mom and handing her a couple of dollars cash so that she could have candy. A total stranger being so gracious and generous to my mom made a huge impression on me and I wanted to share that experience with everyone here.I can truly understand why so many of his customers think so highly of his business.
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June 2023 by SJ GUY
NO ONE ANSWERS PHONE OR RETURNS MESSAGES, LEFT ON VOICEMAIL, ON WEEKDAY.ALSO SENT EMAIL INQUIRY VIA WEBSITE, NO ACKNOWLEDGEMENT OR REPLY. USELESS !!!
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May 2023 by NAI C
For me it was a good team, until my insurance went up, and I called a couple of times to know the reason why, the ladies told me they will call me back and they never did. Fine, I let it go. Then, I buy a new car, so I called to cancel my old car insurance since I sold it. They said it takes time to be canceled in the system and bla bla bla. After a few days I called and she said it was canceled, but today I see my automatic payment charging me for the old car, plus an email saying my new car insurance will be due in 5 days. So, I will be charge twice! it seems they never canceled the old car and I have called a hundred times, left voicemail messages when I couldn’t reach them and it was like no body called. I hate to receive a horrible customer service when Im paying my money and im a very loyalty customer.
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September 2022 by Tia Williamson
Always very helpful. Great staff!
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September 2022 by Javier Gonzalez
Excellent attention ?
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July 2022 by John
The David Scales State Farm Team is awesome! Ashley helped us get the best coverage for auto and homeowners and has great customer service. Definitely recommend!
