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February 2024 by edward doyle
A very special store with friendly owners who treat you like family. Highly recommend for gas or wood fireplace or stove needs! Offer new products with parts, service, installation and advise.
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December 2023 by Meziane Salah
My grandmas central heat went out and won’t be repaired for 6 days as the repair company looks for a part. She has a gas fireplace but it has been shut off for years. Called around and everyone said they were too busy to go out to her house and turn on for her. Called this company, gentleman on the phone also said they were booked until January but I explained the situation and he put me on a short hold and then a woman picked up saying they can have someone out the next day to turn it on for her. They came out this morning, had to fix it with a part they had on hand, and they had the fireplace going within the hour. Good, honest people doing great work, at fair pricing. Thank you for helping my grandma during this difficult time. Will recommend this company to everyone because of this.
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April 2023 by Dennis Feliciano
Reasonable, and awesome staff
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March 2023 by Melissa Casella
Wow I don’t even know where to begin! Today the owner of the company, Bob, came out for our service visit. He was cursing the whole time while trying to figure out the issue on why our new fireplace unit wasn’t working. After about an hour he decided we have a lemon and stormed out the door. He couldn’t stop complaining about his previous client and how he was worried he wouldn’t get paid. Then he complained that he now couldn’t charge me. When he left, I called the office. He called me back to basically say he’s had a bad day and he’s sorry but cannot be of any help. A bad day! This is no way to run a business. If he really wants to know a bad day, I can tell him that during my service visit my wife was actually starting treatment for illness. I absolutely am disgusted and do not recommend this company. I understand bad days and moments, however this was unacceptable. Also, I wanted to mention that he broke my glass door on my fireplace! When questioned about this, he said it was loose when he opened it. Very untrue, as it was opened by me upon me prior to arrival!
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March 2023 by gerad Walker
Definitely recommend
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March 2023 by nancy mills
I just called with questions and I couldn't have asked for kinder, more patient responses to my questions. Definitely updating our existing gas fireplace through them!
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March 2023 by Alan Sloan
Very happy with the service we received. He had to replace a part in our gas fireplace and told me why he had to replace it without me having to ask why it needed to be replaced. Overall good experience.
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March 2023 by Linda Gazsi
Oh my gosh! Amazingly positive experience with this company! I’ve been trying for 2 years to get someone to help me. It’s been less than 2 months and now I have everything repaired and my fireplace converted to gas. And to think they were right here in Vineland, only 5 minutes from my house. Super friendly staff, very professional. I just couldn’t be happier! Very reasonably priced for the amount of work they had to do.Again, I just couldn’t be happier!
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October 2022 by Bob W.
This is less than a HALF of a Star to NO Star review: PLEASE people "DO NOT" Deal with this company, the owner is a complete nightmare. He is very rude if your not on the same page as he is on, you're gonna have to do things his way, at his pace, or whenever he wants to do or Not do your job, he leads people on and on until you get upset or pissed & then he just will Bail out on your & sticking it to you, at which time you just become another idiot to him. Bob W. Update, I, like most people of today do not answer calls from "Unknown" numbers, especially if they don't come up with company information or try leaving a message. Most professionals would leave a message. What I know is that someone's father using his own phone MAY have called me on a Saturday to try and come by for an Estimate, no message & unknown number. FYI, I'm a Class A truck driver who's phone message state's that "I DON'T" talk while driving, please leave a message. I have NO messages from anyone at your company on my phone, Not very Professional in my opinion.
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March 2022 by Kathleen Caruso
Love this place!
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March 2022 by Mike Peters
Awesome Showroom! Friendly people!
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March 2022 by Roz Pierce
Staff really helpful. Courteous, friendly polite.
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March 2022 by mariann edelmayer
All American fireplace installed a wood burning fireplace in our home. From start to finish Bob and his crew were amazing. Their work was meticulous, precise, professional, and downright gorgeous. They were punctual, polite, and knowledgeable. We always felt that we were in good hands with them. Our finished fireplace is stunning. We recommend them without reservation.
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March 2021 by Rick Hughes
Bob did a great job on our gas fireplace. First of all, he arrived early! Our unit wouldn't light, but he found the problem right away. Then, he checked everything out, cleaned the whole unit, readjusted the logs, etc. All quickly, professionally & for a reasonable price. He has our future business!
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March 2021 by Nicole Glass
Whoever picked up the phone was super rude & short with me. Wouldn't recommend.