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July 2024 by Andrii Manachenko
Very good service from Joshua, friendly and helpful.
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April 2024 by Casandra Jones
I have had problems at , Chase Bank but I'm still a satisfied customer
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January 2023 by Angel Carbajal
The banker was very helpful in answering my questions, but do be advised, they don't have a teller here
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December 2022 by Susan Aveta
Terrible terrible! Don’t go to the Verona NJ location if you need any guidance or assistance!! I am moving all my business to BOA who have kind warm welcoming customer care and service.
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December 2022 by Sue A.
Don't do it! Don't use them!!! Horrible service. Forget about trying to get help from them. And if they send you to Montclair don't bother with that either!Pulling all my business (9 various accounts) out!If I could have rated you 0 stars I would have!!!
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April 2022 by Mallory B White
There are no actual tellers at this location. Just an atm and 2 people in a cubicle.
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March 2022 by kassandra vazquez
Employee literally closed the door in my face today at closing when I got there before they locked up. I would have had gladly come back no problem, but for a grown adult to see me and then close the door inches in front of me is just bad for business.
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March 2022 by joe judge
Ive gone to this physical location twice in the past two years both times i had to go to another branch to get my business done. Whats the point of a bank location that cant do banking. But yes. They *did* offer coffee
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February 2021 by Shonte Aponte
Karen is great got me in and out. Thanks again Karen!
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March 2019 by Dream Weaver
they have an atm and a keurig - what's not to like.
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August 2018 by Quincy K.
I've been a Chase customer for many years and have never been particularly happy . They had some nice employees at the West Orange branch I used to use but they closed . I brought in a large cashiers check about a month ago for something I'd sold online . I was suspicious of it and alerted the teller . She said when I went home I should call the bank the check was drawn on and said it looked fine to her . A little while later she called me and said she'd googled it and it might be fraudulent. So I did some more research and confirmed it probably was . I called her back and was told to come in and meet with a manager . We established it was fraudulent and said , no worries we will just freeze your account for a couple of days . The teller also told me this . So today weeks later , I went to the ATM to check a deposit I'd made online because I was going to pay my mortgage. Machine told me to go into the bank and see someone . I went in and was blandly told my account had been permanently closed . I was furious as I had been lied to and not notified . I have automatic bill payments and it could really screw up my credit and life . The bank manager I spoke to was unapologetic, she treated me like a sleazy criminal because I got a fraudulent check from a sleazy criminal . She actually told me I must be stupid if I sell on line and didn't know that check was a scam ( um newsflash I was the one who questioned it ) . She asked me in a very snarky way for my ATM card and I tossed it on her desk . She got up in a huff and said I was treating her like a dog and she wouldn't help me . I said fine and closed my savings account instead . I am so happy to be done with them . They don't know what they are doing and when they make a mistake they double down and start blaming the victim instead of apologizing . Infuriating. Good riddance .
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June 2018 by Andrey Gavlin
What a terrible place to do business. No costumer service at all!!! Stay away from that bank location.
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April 2018 by Frank Gerard Godlewski
Our Chase Bank Branch NJ-0537 is GREAT! Thanks to Ms. Giordano VP Branch Manager and her branch colleagues for their sincere attention and correct professional expertise. I have the serenity of knowing that they are there to help and to make my banking experience as smooth, understandable and productive as you can get. I feel compelled to share my good news that I have a trusted, personalized neighborhood bank that's wonderful!
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April 2018 by Frank Gerard G.
Our Chase Bank Branch NJ-0537 is GREAT! Thanks to Jessica Giordano VP Branch Manager and her branch colleagues for their sincere attention and correct professional expertise. I have the serenity of knowing that they are there to help and to make my banking experience as smooth, understandable and productive as you can get! I feel compelled to share my good news that I have a trusted, personalized neighborhood bank that's wonderful!
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August 2017 by Esme H.
Very nice to get a parking space right outside and I need something notarised really quickly and unfortunately there was a gentleman I forgot his name Herve, I believe who help me notarised some documents that I needed for free Very nice and very fast the big toes wasn't nice I had a free coffee it was nice and quiet I was happy probably one of the better cheese banks that have been to only because it was very peaceful and I am a huge customer of Chase I have almost all of their credit cards and been with them for years
