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“Every single interaction I had with everyone there was pleasant, in person and over the phone, they were always helpful and patient. I’m surprised to see they have a low rating here.”
“Staff are always helpful and nice. I bring so many packages at a time and they are always accommodating. Thank you all for your help! Very much appreciate everything you do.”
“5* and only 5* for the team at Warwick PO.I moved here recently and have stopped at the post office several times both to sort out my new address and to manage some important mailings. Not only has the team been incredibly personal and knowledgeable no matter how confused I've been but I've witnessed several situations where the team has gone above and beyond to help other customers.Mail services can be slow and stamps are expensive. These facts are separate from the Warwick PO team who has to bear the brunt of customers' frustrations even if it's nothing to do with them specifically. I've witnessed excellent teamwork, with someone jumping in to help direct a customer, as well as the sense that the people there actually enjoy each other.Last week I stopped in to mail a package and, unfortunately, used a felt tip pen on a plastic envelope. As I was furiously fanning the package to get the ink to dry, I was called over to the desk and packing tape was placed over the writing, ensuring it wouldn't smudge. Such a simple, thoughtful solution but it meant that the team was paying attention and proactively helping me.As I was paying, a woman came in who was very distraught and frustrated, wanting help from the PO team to track a package for her sister. Turns out the sister lives out of state and had gone to her local PO only to be told more than once that they can't help her. The Warwick team listened to the woman and even though it was clear they couldn't directly help the situation, they took time to help the woman figure out who her sister could contact and followed through with finding contact information for her.Personally I find the post office to be a great place to practice 'you get what you give': if you show up with some common politeness and clarity in your request, you can expect an interaction in Warwick that will change your stereotype of the post office.”
“Personally, I’ve been treated good each of my visits here so I can’t account for some of these terrible experiences others have been presented to. The office clerks always greet with a friendly smile while answering all of my questions and concerns. My local mail carrier(s) always bring my packages to my doorstep with a smile whenever I’m present. So sorry for those of you with horrible past experiences but maybe the place is better now and some of those issues have hopefully been addressed.”
8:30AM - 5PM
1926 Union Valley Rd Ste E, Hewitt
Post Offices
“Always a polite a helpful staff member at the desk when you need them. Sometimes they even have my package ready before i come to pick it up, as i use a P.O. box.”
10AM - 1:30PM 2:30 - 5PM
328 Main St, Ogdensburg
Post Offices
Post Offices
Post Offices
Post Offices
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Post Offices
“The most welcoming place in Vernon. We've had to pickup most of our packages here over the last year. Of all the lovely places we frequent in town, I have always felt most welcome here! Worked in customer service my whole life so I must shoutout the wonderful service I've received here without fail. Thank you”