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December 2023 by Pedro Valente
When is the gym going to reopen to the public? Why is there literally no.communication with the public?
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December 2023 by Zeki Orho
Thank you Franky for your help In purchasing the new vehicle.
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December 2023 by Quame S.
I HAVE NEVER BEEN SO DISRESPECTED AND EMBARRASSED IN MY LIFE! Saturday 12/9/2023 around 2:30pm I walked into planet fitness and was stopped by an employee that informed me about the sneaker policy. I was told I couldn't wear sneakers that I had been wearing to the gym for a year. Soon after I was stopped and agreed to follow the gym policy i notified the employee that I also had track sneakers to change into which didn't matter because I was only there to shower not to workout. He was really polite and proceeded to show me a sign for more information. I was then approached by a tall Black African American guy with braids (cornrows), low eyes, who claimed to be the manager. He was very rude and spoke to me in a tone that was very disrespectful. Mid conversation I asked if he can speak to me with some respect and to stop belittling me. But what I thought was an opportunity to make friendly conversations about a rule that I WAS NOT BREAKING, was just a chance for "management" to abuse his authority. He started to raise his voice as if we had an issue. Once I clarified that " I HAD NO PROBLEM WITH THE RULES" I tried to continue with a few harmless questions (Even if I have shoestrings? What made them enforce this rule? Is it a safety hazard?) " Stop talking! I already said what I said!... " I DON'T CARE, I SAID THOSE ARE NOT SNEAKERS" is how he responded. Extremely shocked and confused at his response, my only request was to speak to someone else because I refused to continue receiving that type of unnecessary verbal abuse. I was told "no" and the police were called to escort me out. I was approached by the police IN THE PRIVACY OF THE RESTROOM! My membership was cancelled for absolutely no reason. The embarrassment that I experienced while everyone watch as I got yell at, disrespected and dismissed was horrible! I love planet fitness, I make sure all of my friends and family sign up at this gym and only this one! But after this situation I will never recommend this gym to anyone ever again. I felt attacked and I'm worried that one of my love ones will have to experience this abuse. I'm a nice guy and I treat everyone with respect, I expect the same. I don't think someone like that should be an employee at a place that requires you to smile and be friendly, especially not as manager. Planet fitness failed to give me a reasonable explanation as to why I was wrongfully treated this way and thrown out. The police officers were confused as well as the employee that witnessed the entire situation because I didn't break any rules. I will be taking legal action for this matter. I will not let planet fitness continue to cheat the community out of their hard earned money. This is not acceptable!
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December 2023 by Honest T
Friendly environment where you can just do your thing.
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December 2023 by edwin nunez
Unpleasant Experience at Planet Fitness Union - Manager's Discriminatory BehaviorI am compelled to share my recent experience at the Planet Fitness location in Union. As a long-term member at this gym, I have always enjoyed my workouts and the welcoming atmosphere provided by the staff. However, my encounter with the manager, Durrel, was profoundly disappointing and left me questioning the professionalism and inclusivity of this establishment.After completing my workout, I began to feel a bit dizzy. Concerned for my well-being, my partner kindly offered to purchase a Gatorade from the fridge while we were leaving. When we approached the manager, I politely requested my discount, as I was entitled to as a member. Shockingly, Durrel outright refused, claiming that my partner was holding the drink and thus not eligible for the discount. This decision baffled me, especially because I had expressed feeling unwell moments earlier.To make matters worse, Durrel went on to claim that he would not even sell me the Gatorade because I had used a profanity earlier in frustration. It became apparent that his refusal had nothing to do with the discount or my choice of words; instead, it seemed to be rooted in discrimination. The manager's homophobic response left me deeply hurt and disgusted.As a paying member who has been loyal since this location opened, I never anticipated encountering such discriminatory behavior from a staff member, especially not from a manager. This incident has completely shattered my trust in the gym's commitment to inclusivity and providing a safe space for all individuals. Durrel's apparent homophobia and rude demeanor are unquestionably incompatible with effective customer service.In light of this distressing experience, I felt compelled to take immediate action. I promptly exited the facility but decided to reenter briefly to unsubscribe from my membership. I cannot, in good conscience, support an organization that employs a manager displaying such discriminatory and disrespectful behavior toward its members.If you are considering joining or visiting the Planet Fitness Union location, I strongly advise against it. Durrel's actions and comments were unacceptable and highlight a larger issue within the organization. Nobody should have to endure discriminatory and rude treatment while trying to improve their physical well-being.In conclusion, my experience with manager Durrel at the Planet Fitness Union location was highly disappointing and distressing. Discriminatory behavior has no place in an establishment that claims to value inclusivity and support its members. I sincerely hope that the management takes immediate action to address this issue and ensure that all staff members uphold the principles of equality, respect, and professionalism.
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December 2023 by Malcolm Pickering
Very clean just came in 3pm Fri and looks like it’s just be cleaned too top to bottom. They clean multiple times a day
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November 2023 by Natalie Reyes
Not the cleanest location , I was working out on the stair master & the column next to me was filled with dust. Has a super small stretching room as well. Floor was dirty as I was doing my stretches. I go to this location because it’s close to myjob. Overall, gets the job done
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October 2023 by Jill
I canceled my membership in just 1 1/2 months. They charged me the yearly fee even though when I signed up they said they won’t charge it till the two months are up. Then they charged me for the full two months and wouldn’t let me use the gym even though I had two weeks left ton my contract. A total scam and I’d never go back. Corporate does nothing as each gym is a franchise.
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September 2023 by Fred Goldsmith
This place is a joke. I carry a small cinch bag with my phone, keys, wallet and towel. I was working out and was told I couldn't have this bag on the floor. The rule they have in place is for people carrying huge gym bags. I have been to numerous PF locations and this is the only location that ever said anything. What is intimidating about an underarmour cinch bag.
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August 2023 by Alicia Camacho
I recently had the pleasure of visiting my local Planet Fitness branch in Clermont, Florida, and I must say that my experience was nothing short of exceptional. From the moment I walked through the doors, I was impressed by the club's cleanliness and the welcoming atmosphere created by the friendly and helpful staff.First and foremost, the cleanliness of the facility deserves high praise. The gym is consistently well-maintained, with spotless floors, sanitized equipment, and tidy changing areas. It's evident that the staff takes great care in ensuring a hygienic environment for members. This commitment to cleanliness not only enhances the overall experience but also promotes a sense of well-being during workouts.The staff at Planet Fitness in Clermont are truly outstanding. They consistently greet you with warm smiles and are always ready to assist with any questions or concerns. Whether you're a novice or an experienced gym-goer, they make you feel comfortable and supported throughout your fitness journey. Their approachable nature and willingness to help create an encouraging and inclusive atmosphere that sets the club apart.Another notable aspect of this gym is the range of equipment and amenities available. The facility boasts a wide variety of exercise machines, free weights, and cardio equipment, ensuring that all fitness needs are catered to. Additionally, the gym provides access to clean and well-maintained locker rooms, showers, and spacious changing areas, which further enhance the overall convenience and comfort of the facility.One of the standout features of Planet Fitness is its commitment to affordability. The club offers reasonably priced memberships without sacrificing the quality of the experience. With a range of membership options available, including Black Card benefits such as unlimited guest privileges and access to tanning and hydromassage facilities, Planet Fitness in Clermont provides excellent value for money.In conclusion, my experience at Planet Fitness in Clermont, Florida, has been consistently positive. The club's dedication to cleanliness, coupled with the friendly and helpful staff, creates an inviting environment for individuals of all fitness levels. With a wide array of equipment and amenities, this gym ensures that members have everything they need to achieve their fitness goals. I highly recommend Planet Fitness in Clermont to anyone seeking a top-notch fitness experience in a welcoming and supportive setting.
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July 2023 by Stephen Dule
Worst PF I've ever been to. Dirty and unorganized.
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July 2023 by John Joseph
The place is nice and has great customer service workers.
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June 2023 by Olumide Ojo
Good place for a peaceful workout
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April 2023 by Christine Wheeler
love PF… some of us would appreciate it if the staff could ask members to not sit on equipment while playing on their phones. do your reps, and keep it moving! someone is waiting for that machine!
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April 2023 by Joey
Only issue I have is false information when bringing a minor. What I was told in person was totally different from what was told to me on the phone.Embarrassing ?
