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9AM - 5PM
2225 Springfield Ave, Vauxhall
Banks
9AM - 7PM
26 Wilson Ave, Newark
Banks
“Very very nice service.
Giane is to be congratulated, she is super friendly and attentive, always very polite and attentive, it is always a pleasure to be served by her!!! ????”
9AM - 5PM
520 S Ave W, Westfield
Banks
“First and foremost I want to say I love this bank. Secondly I want to say the Betty is absolutely amazing! Exceptional customer service skills, very personable and went above and beyond to answer all my questions. She is a terrific asset!”
“Self Reliance has has been by far my best experiences in banking! The staff are incredibly helpful and make everything smooth and seamless. I spoke with the branch manager Irene, her and the team sat me down and helped me with my online banking, and we had a lovely conversation. She also educated me on options that I can use to grow my money with them! I will always love Self reliance, and extremely grateful they are here in Newark!!!?”
“Ally SABAS Thank you very much for your service. You are a very nice and kind person. You helped me a lot and explained everything to me quite well. Thank you and thank you Bank of America for such a good employee.”
“Nara was such a very helpful representative. She was patient and very detailed. I felt extremely comfortable and productive working with her to fulfill my needs.”
“Harvey and Mike made my car buying experience with Family Auto Brokers amazing. They were so helpful and none forceful. The price was very fair and they kept to their word. I was so pleased with my experience that I came back and bought a second vehicle from them. Absolute gentlemen and would refer them for someone that was in the market to buy a car!”
“I had the pleasure of meeting Zee and Katie at the vibrant Rock the Block event. They both radiated warmth and friendliness, instantly making me feel at ease. Their engaging personalities shone through as we chatted, and it was clear that they truly enjoyed connecting with others in such a lively atmosphere.”
“Exceptional service! I've been a customer with multiple accounts at Columbia Bank West Orange for a while now, and I couldn't be more satisfied. The staff, especially Nadia and Shantel, is incredibly helpful and professional, always going above and beyond to meet my banking needs. Their dedication to customer service is truly commendable. I highly recommend this branch for all your banking needs!”
“I had a pleasant experience with Quasim at the teller line he was very kind and patient. I also noticed how engaging April was with all of the members in the lobby. She was very family oriented. I’m glad I referred my wife to the credit union. We miss Emily but I’m glad Lizbeth is still in Newark”
“Shoutout to Francisco Nunez who helped me set up my new accounts today, and had the patience to talk things through all while making it a super personable and pleasant interaction. Grateful for such a nice experience, thank you for everything!”
“I had the pleasure recently of using XCEL to consolidate credit card debt that was sitting at 28% which is the norm now for credit cards. I dealt with Susan who was excellent and made the process really easy. The loan was done in one day! I also refinanced my car loan with XCEL back in July and saved over 120 a month on my payment Would definitely use them again in the future!”
8:30AM - 4:30PM
217 Roosevelt Ave, Carteret
Banks
“I was at the branch today to handle an issue with my debit card. Ms. Charlene was very helpful in explaining what the issue may have been. I remembered that someone tried to reach out to me during work hours about a suspected fraud issue with my joint account, but I forgot to call them back when I was able to. I acknowledged my fault, and inquired what I should do to correct this. She asked a Hispanic coworker, who is always very curt and sarcastic in her responses. I try not to deal with her whenever I go because she has very poor customer service skills (in my opinion). She was of no assistance in my situation, nor did she seem to care where to direct me to for assistance. Ms. Charlene had my husband use his debit card outside to see if it would work (which it did ), and she told me to call the 888 number on the back to help me out. Everyone else is great there!!!”
“I tried to close on a mortgage purchase and underwent compliance review which made me pass my original closing date. Kevin has been more than helpful to follow up and speed up this review process for me and he got my problem addressed within less than a day after the case has been transferred to him. Greatly appreciate his professionalism and expertise.”
“Honestly our experience with the bank has been limited to closing an account that belonged to a deceased relative ... it took a very long time and was very frustrating. However, when we finally got to Arslan at this branch things turned around ... he was helpful and responsive and ultimately was able to help us get the account closed and the funds removed. Thank you.”
“ERISON VALDEZ This person is a wonderful person. He helped me. I felt very safe with him; he knows his job very well. He made my day wonderful thanks for everything chase!!!”
“I will use 1 of 3 Chase locations. Today I needed a notarized document (2nd attempt) so this time I went West Caldwell and Al (Albert) was a true professional who was always thinking ahead ex (Do you want a copy?) What a big difference from Chase Randolph's Ms Khaled, who had attempted to up-sell me a very similar Freedom CC and who also quizzed me how to pronounce both her 1st an 2nd names an worse, called me after I left saying she had forgotten to STAMP the notarized document. How do you forget that?? So I can't tell you how relieved I was with West Caldwell's, Albert who exceeded all my expectations!”
9AM - 5PM
279 Millburn Ave, Millburn
Banks
“Popped in without an appointment but was seen by the first available, which didn't take too long. Was changing account types and went pretty quickly, no fuss, just a few questions on why and then a quick pitch on their capabilities when we want to chat (didn't get pressured like at another bank visited recently). The great - very stable bank, all the normal services you'd want from the bulge bracket bank. Downside - interest was literally 1 or 2bps... better invest that money if not immediately needed. Parking was pretty full, though, you may have to use street or muni parking because the lot was busy. Not sure if they have a drive-through, though.”
“I recently applied for a loan at Polish and Slavic FCU with the help of Bernadetta Opar. She made the process simple and was very professional and easy to work with through the whole application. I have been a customer there for many years and she is always very helpful and willing to go the extra mile with anything that I need. Because of her professionalism and willingness to help I decided to stay a member of this bank for many years. Thank you so much Bernadetta!”
“I only have good experiences working with staff in the bank. They are helpful and willing to explain any questions I asked. Jennifer today was sincere and knowledgeable in our meeting. Thank you.”
“Shout out to your awesome employee, Luisa! Went in today with my wife to straighten out a few issues. Luisa was very helpful and professional. Understood what we needed and did a great job helping and explaining everything. Thanks again for your help!”
8:30AM - 4:30PM
1756 Forest Ave, Staten Island
Banks
“Ok- I’m not a huge reviewer in writing but my experience merits a review. The Forest Ave branch is of exceptional customer service! I dealt with both Nicholas and Deshawn who were extremely patient, helpful and most importantly professional. I was there for a car loan, went through some hiccups unrelated to MCU but the dealer itself, however, MCU and staff were superb in making sure my loan and documentation was complete. The wait time was not even as long as it used to be. Furthermore, the branch manager Kang Lee was as hands on as the rest of them, which was very nice to see. I highly recommend this Forest Ave branch to my friends and family.”
“Marilyn Cruz assisted me today! I'm older and I am not tech savvy. In spite of that, Ms. Cruz showed patience, kindness and respect towards me. I will always hope to sit with her only when I come to the bank. I am just not use to receiving this type of service anymore; it's refreshing. Keep up the great work Valley with your hiring practices! Well done!”
9AM - 4PM
117 S Ave W, Cranford
Banks
“I've opened my first bank account with my husband at this location and I got to say the bank attendants are so helpful! They generally care about their customers and are very professional. I would like to personally give a special shoutout to Jeanette Afonso. When I've bought my first home with my husband, she may sure our account was ready to the heavy expenses of furniture shopping. She is my go-to person when it comes to answering any questions. Valley Cranford, you have a customer for life!”
“After coming in to open an account and meeting the ladies working in the branch, I would never bank at another bank again. They made me feel so welcomed and explained everyone so thoroughly, I left with more knowledge than I came in with. Some things did need approval for their back office and being as though I went on a Saturday they work with a skeleton crew and I would have to wait until Monday. I was so glad I did! Unity has a customer for life! I’ve even brought some of my family members over to open accounts too! Thanks Sputh Plainfield!”
“Great location for all your banking needs. The staff is very personable, location is clean and service was quick. The manager Carla Gomez was very helpful and professional. Keep up the good work.”
“I wanted to write a review on the actual valley website but for some reason I never received a survey to fill out via email. My dad and I have been going to this branch for years when he passed away last year all the ladies were so sweet and caring. Even when he was sick they would still ask about him. This branch has been amazing with helping me with my banking business. My fiance and I opened up a CD with Yrene Avilesshe was simply amazing and helpful. She answered all our questions and took her time to make sure everything was good. She also even did a follow up call to check on everything and asked if we needed any help! I highly recommend her for your banking needs and I highly recommend this branch. They know you by name and the teller Irene is so sweet too!”
10AM - 3PM
12 Main St #4, Madison
Banks
“All my loans are from them. They treat you like their own family. I have been with them for close to 30 years. Angela and Janice are all top-notch. Love my credit union. They're the best!”
“i just cant believe that banking can be so ez. First of all, you walk in, no appointments required. one is able to do pretty much all banking stuff, i didnt have any problems with cash withdrawals, needed over $7k in hundreds and fifties, no problem, other banks: aaahh did u call earlier? At psfcu in Union, no problem. Needed vehicle loan, no problem, just asked for it. No need to wait for loan officer. All employes knew everything about loans. My wife needed IRA, no problem, all employees knew what she was talking about. Will i stay with them??? Hell yeah.”
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“Hello michael salzarulo sir, thank you so much . I had a wonderful experience today . We opened a new bank account and usually i like to book an appointment with michael sir coz he behaves nicely everytime . very nice staff here with quick service at this location and the experience was outstanding and im extremely happy with service you provided -highly satisfied with the outcome.”