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August 2024 by T
Both of the women working on 8/9/2024 at closing, were extremely unprofessional, the older one was in the back cursing during a phone call, like no one was around. The younger one was on the register and talking on the phone to her friend about opening a business. I couldn’t believe it. Neither one conducted themselves like they were at work. Once I was done with my transaction, she mumbled “tracking number at the top” with no eye contact, and while walking away. Good thing I heard her. Never coming back to this location. The lobby is a mess and everything is also out of stock.
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February 2024 by Alejandra Romero
For being a state service the customer service is terrible. I needed help finding a lost package and the employee showed no interest in helping out and had a rude attitude.
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February 2023 by Maria F.
I came at 1:18pm and it’s now 2:17pm still I am waiting and the door is still closed. This is NOT acceptable!!!! The least you can do is put a time when you will be done with your lunch break!!!!!! This is unprofessional!!!
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February 2023 by Big Daddy
How many hours do I have to wait for service?
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December 2022 by Barbara Neal
I got here around 1:50PM 12/23/22 to mail some packages before the holiday weekend. There was a sign that said closed for lunch so I decided to wait—I was in no rush. However, at 3PM I’m still waiting with no return in sight and they close at 5PM. This is so unfortunate as I come here often with no issue. It would have been nice to have a return time on the sign than to just have people waiting with bad weather and the holidays coming. I do a lot of business here and this is disappointing.
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August 2022 by Dawn Edghill
Good service, no complaints
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June 2022 by Jeevan Pendli
Packed handed over to the agent on Monday. Not processed until Friday. Went back to USPS. Status does not reflect. Package Misplaced. Worst USPS service.
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April 2022 by Davetta Belton
Went to this location last week to mail products for my business. As a small business owner I am constantly in the post office and I definitely will make this my permanent mailing location moving forward!
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April 2022 by Shakira Reyes
Just like the Maplewood location very rude and they get upset when I mail certified letters! I was told many times I they are busy to do my certified letters. Ridiculous they offer a service and get upset to do it. I understand certified letters can take time but it is something that I have to do for business purposes and to be turned down or given an attitude is just uncalled for!
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November 2021 by Elizabeth Seagle
Great customer service also very knowledgable of products and pricing.
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October 2021 by Sonya Shelton
I rented a P.O. Box here and the customer service was terrible. Apparently, it bothered the man who helped me that I did it online. He was very uncooperative when I asked if I could have box that was not on the last row, literally on the floor. He said it couldn't be changed because I ordered it online. After an email and a phone call to the USPS, I find out that all I had to do was fill out a customer transfer form. The man was deliberately unhelpful and uncooperative.
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October 2021 by Xander
Man on the phone gave me inaccurate information in regards to a package and hung up on me when I asked a question about what he was telling me, as I'd already heard conflicting information. I recommend going in rather than calling to ask anything, even though during these times I would rather do the opposite.
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October 2021 by sunywea nicholsun
Staff was helpful, polite, professional . very clean inside as well as out side.
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September 2021 by Myrna Bonilla
Unable to reach on phone for package delivery per tracking, but not received
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August 2021 by Ana Piazzi Tavares
Men gave me wrong label for a pre paid priority mail causing a whole other level of problems for me and USPS.
If you don't know what you are doing just don't do it.
