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October 2022 by Frank Azzolino
Had a terrific experience today with my 96 year old Dad. We visited the Cranford branch and were lucky enough to have Manager Tina Fredella assist. Tina was beyond outstanding as she handled complicated transitions in an extremely quick and efficient manner. I highly recommend this bank branch.
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June 2022 by Dawn
Customer service is terrible! No one knows what they are doing. They give wrong information then deny they did it. No one calls you back. Was sent to another branch to work with the interim branch manager for both Union and Elizabeth who conveniently never showed up wasting my time. Currently waiting 3 weeks for account approval that should have only taken a few days. No accountability. Nightmare to work with.
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February 2022 by machia0705
Banking here since 1977. Best bank I have ever done business with.
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December 2021 by Teresa Reis
My favorite bank. If you want a personal banking experience this is the bank. It's convenient, their rates are always higher than other banks and nothing is virtual. Here, passbooks are still in. It's been my bank for more than 40 years and the staff is very nice.
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April 2021 by Neesy
Unreal banking experience. The branches do not communicate, so I can only do transactions at the branch I opened the account. Cranford staff is unfriendly and not accommodating at all. There is no website, or direct contact. I feel like I am banking in 1883.
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March 2021 by Stephen H.
An old fashioned bank with the best savings rates around.
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July 2020 by Kim Palma
Best customer service!
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April 2020 by Brunette Michel
Excellent Bank, convenient, & awesome If your looking for Personal Savings Account, this is a great option. High savings interest, private bank with old charm. I prefer a passbook account to keep track of my transactions. A customer for a lifetime!
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November 2018 by Theresa Russell
Great bank
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May 2018 by Jessica E
Quick, convenient, friendly and helpful staff. Monday late night service is a great bonus.
