T.J. Maxx is a large off-price retailer offering an ever-changing selection of high-quality, brand name and designer fashions at amazing value. The store is described as nice and clean, well-stocked, and organized, with garments nicely hung on the racks. Customers report great buys for a lot less than other stores, noting good prices. The associates and managers are consistently described as nice, friendly, sweet, patient, and calm, even when handling difficult situations. Staff are noted for keeping a smile and being helpful, making customers feel valued. The store is well-stocked with items like holiday gifts and brand name apparel.