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January 2024 by Latifah
I came in this morning for brakes services and I met with Eddie who is the store manager and he was very nice and pleasant. He also advise me of this that my brakes was in good standard . The showroom was very nice and clean had a great display of tires or every vehicle selection.
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January 2024 by Ronald Cardona
Thanks to Elder, the Assistant Manager, very kind and always giving me the best options, and also to the mechanic Ahlil, he did a good job. I am leaving happy, I would definitely recommend returning to this site 5 stars
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January 2024 by JN CBI
⭐⭐⭐⭐⭐Although I had to return the next day due to a nail in my tire, the service I received from Assistant Manager Elder and Mechanic Ahlil was outstanding. They swiftly identified the nail's location and were exceptionally patient throughout the process. Their attentiveness and helpfulness were remarkable. Despite their fantastic service, I hope not to need a return visit anytime soon. Nonetheless, I'm truly grateful for their incredible customer care during this unexpected situation.
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January 2024 by Nikki S.
Excellent customer service.Eddie the store manager had great conversation and made me feel welcome from start to finish.Elder was very informative and kept me updated on all the needed work.Oh yes and I can not leave out Calvin which whom I had spoken to on the phone about pricing and servicesAs a woman I always feel as if I will be over charged or taken advantage of but the guys at STS were great and made sure I was well taken care of and fully understood what was going on with my vehicle.Today my services were a brake and rotor job.
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January 2024 by Joi M N
⭐⭐⭐⭐⭐STS Union exceeded my expectations! Stcyr and Eddie provided exceptional customer service. They were incredibly knowledgeable and took fantastic care. Their suggestions were honest and necessary, making me feel valued as a customer. I never once felt like I was being taken advantage of. Kudos to these amazing individuals and the entire service bay team for their professionalism and expertise. I highly recommend STS Union for their outstanding service and dedication to their customers' satisfaction!
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January 2024 by Robyn Fry
Eddie and his crew helped me out today!!! I pulled in without an appointment to see if they could answer a few questions about my SUV. They took time to inspect it and helped me understand what could be wrong. Eddie and his crew are very detailed oriented and went above and beyond my needs. It was by chance that I pulled into the Rt 22, Union shop, however I will definitely be back as a long time customer. Thank you again Eddie and Crew!Robyn F.
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January 2024 by Nichole Drakeford
The manager, Eddie and tech, Stcyr were absolutely accommodating and helpful. I had a screw stuck in my tire and they took me although they were close to closing and ensured my car was safe to drive. Not only was service 5 star but my tire was a great price. I highly recommend this location.
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January 2024 by Nik C
I am a regular customer of STS simply because they have always treated me fairly, everything is always explained clearly and I never had issues after work was done on my car.The guys that work there are always respectful and nice. I really do not have any complaints.
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January 2024 by Shawn Klier
Took me roughly 5 hours today to replace 2 tires. Store manager is relatively rude and honestly just doesn’t pay attention for the most part. Wasted quite a bit of my time today and also had to make a second trip back to the store because they forgot to put my tire lock back.I will say the lone bright spot is Elder, he should run the place, absolute delight and only reason I would come back!
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December 2023 by J.C. Castrillon
Was in the RT. 22E, Union, NJ shop and was helped by Eddie and Stcyr. They were FANTASTIC! The most honest and considerate individuals I have encountered ever since I've been walking in and out mechanic shops. Will never go anywhere else as long as they're their. 100% recommend!
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November 2023 by Melissa Duval
Elder was very knowledgeable, courteous, and helpful with regards to helping me select new tires for my car. My concern was attended to quickly and I appreciated it. I would definitely recommend servicing your car here.
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November 2023 by Danielle Awogbemi
Eddie was very kind and genuinely listened when I explained the issues with my car. He found the tire I needed, let me know about the other problems the car had, and wasn’t one of those pushy types. It’s nice to actually go to a garage that has employees who are really trying to help and not just make a sale. Definitely recommend.
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November 2023 by Justin Duan
Awesome customer service! Very polite and professional! Eddie and Calvin really made everything go smoothly! Will definitely come back
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October 2023 by Stephanie Nathan
Stopped in for a Tire Pressure notification on my car and immediately I was greeted by Eddie who happened to be the store Manager. Definitely a very cool, honest laid back guy who genuinely has a good heart and my brother in blue. Most places when females come in, they will try to get over but not this one! His crew were very polite and helpful. If ever driving on Route 22 and you need to get your car checked out, this is your place and ask for Eddie ;).
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October 2023 by K B
It was a smooth experience. I went into the office. The manager came directly to me and asked me what kind of service I wanted (changing 4 tires). I told him and in an hour it was completed while I was working on my laptop. Great experience. I recommend them.
