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February 2024 by Olga Ginzburg
Lenny at Mercedes Benz of Union! All you need to know when shopping for a new luxury vehicle!Lenny went above and beyond with our car order! He put all the time and effort to build the vehicle to the specifications we requested, negotiated fairly and was a pleasure to work with! Honest and professional! He listened, shared feedback, asked questions and never tried to sell any extra features (or one of the many vehicles available on the floor!). He instead provided an exceptional service we have never experienced for 10+ years owning a Mercedes.We absolutely love our new Mercedes and couldn’t be happier with the whole experience and support provided by Lenny Inserra. Thank you, Lenny!
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February 2024 by Susan Zaleski
Great service department! Dawn is the best!
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February 2024 by Patricia Cataldo
Lenny was great! All the staff were great!
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February 2024 by fatima Abid
if i could give this place 0 stars i would. do not take your car there. the service team does not know what they are doing. Service manager Dawn is the most unprofessional individual i have ever come across. the service team broke my brand new car and refused to fix it. money hungry dealership. the mechanics are not real mechanics they will ruin your car !!
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February 2024 by ali iqbal
Worse dealership ever please don’t buy or bring your car here for service everyone is a theif here. They broke the side mirror on my vehicle and trying to make me pay for it. Advisor name Dawn should be fired!. Along with the manager horrible people very u professional. Please guys go to different dealership save your money. These people will give you nothing but a hard time.
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February 2024 by Jenny Berse
Randy Grill is superb! The best of the best. We have gotten many wonderful Mercedes vehicles, and only from him, over the past 20 years. I highly recommend him.
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February 2024 by La Shaun Daniels-Edney
Thank you, Lenny, for your professionalism and for putting me in the car of my choice. It is always an amazing experience!
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February 2024 by Roshni Patel
We worked with Anthony to custom build our new GLS. We can’t say enough about what a positive experience it was. From start to delivery he made sure to answer every question we had. From arranging extra visits to revisit color options, to window tinting he always made himself available to us. We can’t thank you enough for making this whole process seemless.
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February 2024 by Richard Perez
My family has been leasing various Mercedes-Benz models from MB-Union for many years now and we have only had the most pleasant, stress-free experiences. We have seen many salesmen progress and move up in their careers and this is evidence of the fact that they are committed to promoting, fostering, and maintaining the Ray Catena brand, which as an institution now, prides itself on providing ultimate service.We’re currently cycling two of our vehicles and we are still treated like family (the side you like) with the utmost respect and generosity, emblematic of the Catena tradition.Shout out to Victor and Anthony!
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January 2024 by Samantha Klepper
Dishonest scam artists, don't buy here! I test drove a GLB 250 a couple of weeks ago and called the next day to advise I was coming back to purchase the car. Paid another $200 Uber from the city, came out with my $7k down payment and financing through USAA pre-approved. When I arrived the sales rep, Anabel, and the manager, James, said that I wouldn't be able to take the car for 72hrs until "the funds from USAA came through". They wanted me to go through their in-house financing so they would make more money obviously. I had a lower interest rate through USAA and did not want to use their bank. Never in all my previous car buying (also w/ USAA financing) has a dealer tried to pull such an overt bait and switch. Unbelievably shady and really disappointing experience. I ended up purchasing from Smythe Volvo nearby and had the most honest, transparent, feel-good, seamless transaction possible. Avoid Ray Catena's dealership at all costs.
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January 2024 by Walter Harmon
Lee did a awesome job with helping get into my dream car. Thanks Lee for everything
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January 2024 by Megan Okumu
I just have to take a moment to thank and give Mia C. her flowers from the moment I walked in she gave me the absolute full premium package experience. She made me feel so good and rooted for. People like her are the reason the world goes round. I thank the entire Union branch for getting me into my new beautiful 2024 C300 muah! Will definitely be back ❤️
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January 2024 by joeyac
Timothy was great. Easy and comfortable experience. Thanks very much! I love this car!
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January 2024 by Marshall Sollender
Randy Grill & Ray Catena were great to work with
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January 2024 by Emilio Whittaker
I took my GL450 in for a recall service. Service Consultant Dawn D'Argenio was very accommodating and kept me informed of the repair progress. She was very concerned about me getting my vehicle back in a timely fashion. Excellent Service!
