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November 2023 by Jasmin Owusu-Ansah
Esther was great with helping me solve the oil change issue I had with my old car as well as my new one I have now, love it, if not to the fact that I would be moving would be here just for here.
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October 2023 by Joelle DePalo
My family, and I highly recommend this dealership! From the manager to the sales representatives, the level of professionalism is unmatched. They went above, and beyond to make sure our needs were met, and that we felt comfortable! The service is super appear, and I highly recommend purchasing a vehicle from road Chevy! You will not be disappointed, sidenote we purchased three cars from them already in the last year in my family! Hussaine and Esther especially our wonderful to work with!!! Thank you for all of your help you made this process so smooth!
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October 2023 by Ms. Robinson
Robert Braschi went above and beyond to make sure I received the best deal on my new vehicle. He respected the fact that I was operating on limited time due to my lease expiring within days. He drove to another dealership to pick up my new car himself to make sure I was in the vehicle the same day. I was highly impressed with his service and would recommend him without question.
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October 2023 by jon james
The team at Open Road Chevrolet did an outstanding job helping us lease a new car! We are extremely appreciative of their service and kind customer service. We would absolutely recommend this dealer, and have had great experiences with other Open Road dealers.-The James Family
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October 2023 by j boggie
Esther was very polite and very helpful. You should be proud to have an employee like her. This is my first time here. I am very pleased . This is my new home for my car. I am glad that I chose this dear ship.
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September 2023 by HEIDY MAIRENA
The service advisor was polite and kept me updated on my vehicle. The customer lounge was very clean and comfortable. My overall service experience was great and I love that they washed my car once the oil change was completed.
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September 2023 by Nicholas Hajjar
Robert Brachi was super helpful in the buyout of our lease, he was very communicative, answered all of our questions, and made the process very easy. Would be happy to work with him again!
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September 2023 by Vanessa Mateo
Carlos was great in helping me schedule my oil change appointment. Very courteous and accommodating. Exceptional customer service! He even offered to have someone drop me off home while my car was being serviced. When I returned for pick up, Carlos gave me a summary of what was done and helped me with my questions. Carlos and the rest of the staff were awesome. I would highly recommend this location. Thanks so much!
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September 2023 by Waller R.
I arrived at the Open Road Service Center for an oil change. Carlos was superb in assisting me, he made everything seamless. I was also greeted by Esther who provided great information and further assistance.
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September 2023 by Jennifer Easton
I had a great experience with my salesman, Robert and the manager. I wanted to get the transaction done quickly and that is exactly what happened. The whole process was very smooth. I am giving an 8/10 because I think the service department needs a ton of work. I don't even bother getting my car serviced there. Sales I give a 10/10!!
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September 2023 by Charity Is Beautiful
I had an exceptional experience with Kein and Jimmy during my first car purchase as a new driver. Their patience and professionalism made it a peaceful and comfortable process. Their passion for their work shines through, and I highly recommend this place for anyone in search of a car. I’ll definitely be returning.
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September 2023 by Taye McQueen
Robert B. at Open Road Chevrolet is 100% the best and the only person I’ll choose to work with in the future. Truly a good person who cares about the customer and the human experience and connection rather than just dollar signs! Run to open road Chevy and ask for Robert, you will not be disappointed.
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August 2023 by Beatrice Burton
I had a great experience with Esther today. She was very pleasant and helpful with helping me get my very first oil change. I was able to come in on my day off with no wait and quick service. Great customer service I would recommend this chevy dealership to all. 10/10 thank you Esther for the great experience nice meeting you. Stay bless!
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August 2023 by Anıl Akbulut
It was a big bad experience for me. I’ve talked about a car for two days with Darius and decided to go shop. When get in the car I saw a engine fault sign. I asked about that but sales person(Lillian) said that she has no idea about it. And there was a problem about transmission. It vibrates the car when gear up. I asked again but received same answer ‘I have no idea’. I’ve gone from 25 miles away but it was a bad experience for me. The car: Jeep Compass 2016, gray. P2233B
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August 2023 by Maria A.
Went to the dealer on 07/12/23 looking for a car since my lease with Chevy was ending. Spoke with a sales representative and he gave us a deal and told us that a deposit of $500.00 was needed in order for them to look for a car. So I gave the deposit. 2 weeks went by and no word from the dealer about the car so I went some other dealer and they were able to get me a car from one day to the other and also for a lower price. Called Open Road and told them that I no longer needed the car since they took to long I had to shop around and got it in a different dealer. Also asked them to refund my credit card for the $500.00 and was told the refund would been process by friday.Many fridays came along and I kept calling the Open Road for the refund and was given the run around. This past wednesday I went to Open Road and Jimmy a manager told me that he would call me the following day which it never happend. Today I place another call to them to speak with Jimmy but he was not in and the receptionist was very very rude and even yelled at me.Finally after 1 1/2 month got my refund but I definitely do not recommend this dealer at all.
