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November 2023 by Eduardo Perez
Very good
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August 2023 by 555 Barbershop
I called today and spoke with Anna about opening an account. She was very professional, knowledgeable and kind over the phone. Right away, I can tell my experience with this bank is going to be better than it usually is with other banks.
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July 2023 by King Blessing
Not very happy about the teller service. Three tellers were behind the counter but yet one was helping the customers. Business customer was being assisted and all other customers waited for possibly 10 minutes to be assisted while another teller was doing something and didn’t drop what she was doing to assist customers. No manager stepped up to assist either. Seems like customers aren’t top priority in this branch…
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April 2023 by Ihab Naja
First I can’t believe that the rating is 3.2 honestly and truly it should be rated 5.0 across the board. This M&T Bank and location is amazing, the people that work at this Bank are wonderful and friendly and eager to help you as soon as you enter the branch. I LOVE coming to this M&T and have recently opened up my 3 kids first ever checking and savings account here. I have met M&T employees such as Maria and Noris who go out of their way to make you feel comfortable.The bank tellers are pleasant and always smiling and greet you as you wait your turn. They also have a drive thru and great parking. If I have any issues with direct deposit or any of my bank accounts all I have to do is pick up the phone and speak to Noris or Maria and the issue or problem is resolved and just in case it’s a major problem the Bank Manager Colleen steps in. Just yesterday I had an issue with a loan account that I have with them and when I spoke to Maria on the phone she quickly resolved it Thanks Maria. Anyway you CANT go wrong with this M&T Bank to sweeten it they have a Dunkin Donut right across from them lol. Thanks Noris, Maria and M&T staff I truly appreciate you.
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April 2023 by Anthony Benites
Convenient, and clean location. Friendly, and knowledgeable people to bank with. Usually not many clients on lobby, so wait here is better than in other bigger banks. Their bank website needs an improvement to look more modern though, but works.
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April 2023 by Yolanda O. B.
Wonderful service & nice Bankers and a staple not to mention Much needed in the community. Lots of parking & there are stores close by when you want to keep your errands local.
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April 2023 by Bklyn Q.
Wonderful service & nice Bankers and a staple not to mention Much needed in the community. Lots of parking & there are stores close by when you want to keep your errands local.
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March 2023 by Myra Zihal
Great Bank. Always clean. The managers and employees are all professional and friendly, kind, patient, and knowledgeable. All are eager to help you if you need it. Thank you always to Maria, manager, the staff, Rosa, Noris, Joanne, Ana, Miguel, and all the others who are always so nice to me when I come in
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February 2022 by Nicole Nigro
How the branch manager Frank is even employed here is beyond me..I won't disclose too many personal details but I will say I informed him of fraudulent activity on a deceased person's account and he refused to help in any way. The fraud department and better business bureau is taking it from here but he should be fired immediately!
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June 2019 by Blanca Serrano
Small town banking. Lacking updated modern ambience. This is your grandparents bank of choice. Except if you are a retired elder receiving social security benefits they do not offer the convenience of cash withdrawal on Direct Xpress government card. Supposedly they need a special machine for this action. Seniors walk over to the 7 Eleven to withdraw no fee ATM then deposit with M&T. For the more hip generation used to convenience and accessibility NEW September 2018 they have just begun to use Zelle. And they also are now working with Apple Pay and Android pay. I prefer the online convenience. However when I added my M&T card to wallet on iPhone I was forced to call customer service. They informed me I must go in to the branch for approval of my card for Apple Pay. What?? Waste of time.
On another note, every time I go in to the bank the teller says I could have deposited through ATM. Well thanks but I want to be sure it’s received and processed right away. So much for one on one banking. Bank hours and drive thru hours mirror each other 9am -5pm. Most banks have Extended hours for drive thru (8am)not M&T.
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June 2019 by Luis Munoz
Horrible service, I made a phone call to ask about what time they closed because I want to open a checking account with them, I get there at 4,25pm and those ladys were like in the rush to leave. I went to another bank.
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February 2019 by James P
No clue. 2 branches and 4 different people just to cash out a inherited IRA. Colleen was the only one that knew her job.
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October 2018 by Bibi S
Small town banking. Lacking updated modern ambience. This is your grandparents bank of choice. Except if you are a retired elder receiving social security benefits they do not offer the convenience of cash withdrawal on Direct Xpress government card. Supposedly they need a special machine for this action. Seniors walk over to the 7 Eleven to withdraw no fee ATM then deposit with M&T. For the more hip generation used to convenience and accessibility NEW September 2018 they have just begun to use Zelle. And they also are now working with Apple Pay and Android pay. I prefer the online convenience. However when I added my M&T card to wallet on iPhone I was forced to call customer service. They informed me I must go in to the branch for approval of my card for Apple Pay. What?? Waste of time.
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September 2018 by Blanca S.
Small town banking. Lacking updated modern ambience. This is your grandparents bank of choice. Except if you are a retired elder receiving social security benefits they do not offer the convenience of cash withdrawal on Direct Xpress government card. Supposedly they need a special machine for this action. For the more hip generation used to convenience and accessibility NEW September 2018 they have just begun to use Zelle. And they also are now working with Apple Pay and Android pay. Apparently it annoys them when I make a cash deposit in person. Every time I go in the teller says I could have deposited through ATM. Well thanks but I want to be sure it's received and processed right away. So much for one on one banking.
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September 2018 by Gregg R.
Possibly THE worst bank I have ever been to!! They pay very low interest rates on deposits and charge high fees. There are so many other better banks in the market with more branches I don't know why anyone would bank here. Broken business model.
