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October 2023 by Melii Morel
Horrible service .they sold my husband a refurbished phone that stopped working completely after 6 days when my husband returned the phone they said they would have a new phone for us the following day then two days later still no phone and they insisted that my husband pay an additional $100 for the phone my husband said no thank u I would like my money back they refused to give us a phone refused to give us our money back and even had the nerve to call the police...after that my husband called the metro company directly and they sent me a brand new phone because we had insurance on it we only had to pay for shipping.. plus I had to put a high security password on my account because they we're so mad they tampered and made changes to my plan without our authorization even went as far as calling metro themselves with my information and disconnected my line from account again with out my approval. Don’t waist ur time or money in this store... They are very dishonest immature rude scammers they should be ashamed of themselves and they should be shut down!
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March 2023 by Betzaida Reyes
I went to the union store because I had problems with my phone Glenda was very kind to assist me and she was very interested in helping me, im super happy with my purchase.
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December 2021 by eamd atiyat
It's a very nice store God customer service
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August 2021 by Idell Boykin
The customer service there is awesome because of Ali. He is so welcoming, polite, and always makes me laugh and smile. Whenever I can go to the store, I really enjoy it. I know Ali will have me laughing. He has great customer service.
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July 2021 by aiyhm Alateiat
Great service
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July 2021 by king jay
Amazing the customer service was really good. i had a lot of questions when I got there. There was a guy named Ali ..who was really polite and answered all of my questions. And I switched and got an amazing plan.
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December 2020 by Nicole Yap
Great customer service. The man, Ali (Mahmoud) who works there is so nice, helpful and professional. He always makes you feel welcome and answers all your questions. I highly recommend this store. Ali truly has great customer service skills!
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July 2020 by Raysa Charles
Nices costumer service, l love the store l will going to come back soon.
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March 2019 by ted dorset
Courteous Staff. Very helpful.
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January 2019 by MrTubeamps .
Very pleased with the service here. The woman who assisted us was positively radiant and very helpful.
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January 2019 by Xin Yu
My favorite.
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November 2018 by Patti Manno
ALWAYS HELPFUL!!
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June 2018 by Scott Buermann
Good knowledgeable service.
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November 2017 by John R
Excellent service and great pricing. Will be back if need anything from Metro.
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October 2017 by Brian Scarpellini
Horrible service - messed up my account address, when I brought it up I was met by an unprofessional rep named "Butch" who told me to come in and then proceeded to call me lazy and that I should just do it myself with customer service- Come to find out that my account, which he unauthorized accessed my account after my visit, suddenly became "high security" which prevents me to call in to customer service for assistant. What a joke - The service is decent the store is crap - go to the on route 22, safer bet.
