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September 2024 by Ernest Polite
Everything, is good there the worker are expert at what they do. From the moment I pull in the service starts right away with the check in a inspection of my vehicle by taking pictures.
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September 2024 by Mordechai Phelps
I purchased my vehicle and immediately when I went to take delivery the air conditioning controller did not work. The dealer set up a time for me to come back and replace the unit very disappointing on a brand new $90,000 truck however I cannot blame the dealer. In the meantime, I realize that all of the accessories that were to be Installed by the dealer were not installed so I set up a time for those to be installed as well. On the day of my appointment I went in first thing in the morning for what should’ve been a 2 to 3 hour job. I did not leave the dealership until 6 o’clock at closing time. I was also told by the dealer that some of the factory accessories were impossible to be installed, which I literally did myself in about five minutes. I also made the dealership aware of the fact that one of the seat retaining clips was loose, and I had fixed it myself multiple times and was clearly in need of a replacement part. They assured me it was fixed, but much to my dismay. It popped off again about 10 minutes later as they had just done the same repair of clipping it back on that I had multiple times.I would not get service done at a dealership that is incapable of installing a factory accessory because it proves incompetence if they can’t install a light, I definitely would not entrust them with my vehicle for a major repair. Additionally, they screwed me over as at the time of my trade-in. They did not report to DMV and therefore caused a lapse in insurance coverage on my trade-in vehicle resulting in me paying a $200 fine in order to get my registration which was transferred to my new vehicle reinstated (I’ll patiently wait for a check in the mail to make up for that.) My sales person was absolutely wonderful and I would recommend him!
Update: The dealership did reach out to me and took full accountability for all of the Mistakes that were made and did promise to repair any remaining issues with the vehicle as well as reimburse the DMV charges everybody makes mistakes and a business that can own up to them and fix them in a satisfactory matter in my opinion is the best business of them all
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September 2024 by Matt Piscopo
I met with Gee, he’s a great guy and he makes the buying process easy and simple for getting a great truck at a great price. 10/10 experience!! Gedeon MY MANNN!!
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September 2024 by Saily Rosario
This place is very professional. Santiago really heard and understood me. He made sure to fight for fitting this purchase into my budget! I will be coming back in the future and recommending this place as a 5 star place.
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September 2024 by Carlos Cardoso
Good service
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September 2024 by Lynda Jones
customer service at the service center was stellar to say the least. my appointment was set, my car was undiagnosed, I had no idea what to expect. I have visited in the past and the service was excellent. The mechanic did an excellent job locating the problem, they came gave me and estimate of the cost and how long it would take to fix, bummer but on the bright side, they are located near plenty of stores and eateries, not to mention there is a small very clean waiting room with a snack machine as well as free coffee.
From the moment I came in I was met with such a pleasant attitude from everyone involved. especially the first contact person. Very professional, has a way of putting your mind at ease that you will be taken care of not to worry, and I must say I was. I would not hesitate to use them again for any needs my vehicle may encounter as well as regular tune ups or oil changes.
sincerely
a very satisfied customer
Lynda Jones
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August 2024 by Jessica Handler
Very professional service advisor Barre was great and took care of what I needed for my vehicle
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August 2024 by Juan Rey
I got a new hummer ev and it has basic problems that are easy to fix. I've had the car for 2 months and I have to be in the back and nothing can be solved and now it tells me. It's not with them that I contacted GMC, what a crappy service for a car worth more than 100 thousand dollars!
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August 2024 by Gerardo Pinilla
Omar was the best I bought two cars from him. Very relax got everything I need fast and easy he explained everything to me when I need to know got a great price on the vehicle and I’m looking forward to going back and working with him. Great guy he’ll be the only person I will work with.
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August 2024 by Michael U Nwosu
I came for oil change and tire rotation. They said that my car needed 4 new tires before any meaningful tire rotation. It took a whole day to replace 4 tires. I came in at 7:30 AM and left there at 5:55 PM.
The wheel alignment was not done properly, and the car was veering to the left and the steering column was tilted to the right. I returned the next day to have it done right.
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August 2024 by Carlo Contreras
Jorge was more than amazing! I recommend coming to him. Made purchasing so easy and enjoyable.
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August 2024 by L Wisdom
I was helped my Mr Chris who displayed an excellent knowledge of his trade and was extremely professional and very helpful with my stressful process in buying a new truck.
Since then i have referred 3 other familu members to Chris…
Thanks Chris and the whole team
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August 2024 by Marie Forrestal
Just bought a car again from Jorge. I think this is probably the fourth or fifth transaction over the past six or seven years. There is no one better to deal with! He appreciates people with time constraints and dealing with him was fast and efficient and he sent me things to look at via text message and email prior to me getting there. We.negotiated the deal and I was in and out in an hour and a half. He even cleaned out my other car! Highly recommend Maxon and Jorge!
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August 2024 by A QN
Great experience trading in at Maxon! Working with our salesman, Jorge Valdivia, if we had questions or concerns he always was able to answer us and help us! Would definitely recommend!
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August 2024 by Carlos Otarola
My experience was excellent, Mr. Jorge waited excellently for me, if you go there I recommend Jorge for his professionalism and human quality