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July 2023 by Mike Shubat
RUN AWAY from Marvic! My experience was an absolute nightmare. They made countless mistakes, causing months of delays and costing me thousands of dollars to my contractor on top of breaking one of my pipes on their first attempt at installation. Their lack of remorse and horrible customer service only added to the frustration. I strongly advise everyone to stay away from Marvic and seek a more reliable and customer-oriented countertop installation service.
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July 2023 by Mike S.
RUN AWAY from Marvic! My experience was an absolute nightmare. They made countless mistakes, causing months of delays and costing me thousands of dollars to my contractor on top of breaking one of my pipes on their first attempt at installation. Their lack of remorse and horrible customer service only added to the frustration. I strongly advise everyone to stay away from Marvic and seek a more reliable and customer-oriented countertop installation service.
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June 2022 by James Newman
Very professional, neat, quality install. A pleasure to work with.
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June 2022 by Joshua K
Not very professional, almost ripped me off and had a horrible time there. Please do not go there.
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May 2022 by Jay “Gaby” Gee
I can't attest to the quality of their work. However, I ordered a granite countertop through Lowes and Marvic was to install it. I was given the run-around by Dominic for 2 months before having to cancel this project to prevent them from wasting any more of my time. I couldn't even get them to come to the house for measurements and a template.I ordered another countertop through a local installer over the weekend and have already had the countertop measured and expect to have it installed by next week. If I could give Marvic and Dominic less than one star I would.
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May 2022 by Your Tea
We just had our counters installed by marvic and we are VERRY happy with the craftsmanship of the job.They were delayed due to suffering damage in shop from the storm and unfortunately like most businesses they are operating at half capacity. I cant hold that against them. Overall they did a great job.
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May 2022 by Benny T
I’d give 0 stars if possible. Ordered a counter top and backsplash in June and after a month of me calling daily, I’m told that it’s backordered and I need to pick out a different color, so I did. After weeks of not hearing anything and calling daily and leaving multiple messages I was finally able to get a hold of “Hubert” (who apparently doesn’t like answering calls or calling people back) or whoever is in charge of that dept. and I was finally able to schedule the countertops, but of course “the backsplash is back ordered”. It’s been over 2 months and I’ve called weekly, left messages and sent emails and have yet to hear anything back. Save yourself the time and headache and go somewhere that actually cares about professionalism and their customers.
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April 2022 by Cynthia L.
Installer was great, however customer service on Warranty Repair linked with Kitchen Magic who used Marvic for our counter top is less than ideal. Within a years time there was a chip by the seam of the counter. January 2022 Kitchen Magic reached out to them in as Marvic is on the warranty. No one got back to us or Kitchen magic for months. Kitchen Magic did the right thing and hired another counter company to fix our counter top and did so in a super timely fashion. Now fast forward to April 2022 I get a call from Marvic wanting to schedule the repair, I said unfortunately waiting 3 months with no response from Marvic, Kitchen magic hired another company to fix the counter. This arrogant man replies oh good then its all fixed with the most vile tone and did not want to hear that we were not pleased they broke warranty with Kitchen Magic. he said Long Island wasn't a priority so when he had the time to come out he would, but could not reach out to kitchen magic or myself to let us know. Instead he ghosted his obligations on the warranty. which is a legal issue waiting to happen, and no doubt Marvic will be dropped by kitchen magic for not abiding by the warranty compliance as I am sure this is not the first occurrence. If this person is the face of Marvic customer service, he surely will put Marvic out of business. Hopefully they treat their installers well, because that was the only good thing about this company.
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November 2021 by Irene M.
We bought a countertop through Lowe's for our kitchen, the shape of the countertop was easy enough, a straight line. Marvic was the company making the countertop from Allen + Roth, the subcontractor from Gabryel countertops LLC came and installed the countertop and came with masks, very friendly, and professional. The customer service at Marvic has been good. The only thing I would improve is their customer service to follow up on pending jobs, we had to call to follow up in our installation but otherwise the work was done well. Thanks.
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June 2021 by Theresa Andresen
Extremely happy with my new countertop, sink and backsplash! Can't say enough about the quality of the product and workmanship... amazing attention to detail!! Thank you!!!
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May 2021 by Alvaro Oscoso
Great Fabrication shop, family owned and very good organized business. They fabricate and install Krion Solid Surface countertops like the one at the Porcelanosa Showroom on this photo and their work is very good, but their professionalism and caring about doing the job good. I have dealt with dozens of fabircatros and contractos in my years in the business and when problems happen, most of the fabricators run away and do not take responsibility of small details, but Marvic does. They do respond calls and emails. That's what's important .
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May 2021 by Ro Ro
Today Alex & Marcos installed our QUARTZ countertop. Absolutely wonderful artists!Both men were knowledgeable, very professional & hard working. The job is beautiful!!Thank you for an awesome new look!!
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December 2020 by Karen S.
We were referred to this business and they were absolutely horrible - first the guy walked in and did not introduce himself - then he said he could not do the job because the cabinet was uneven. And then he said he could not put the granite on our island. This is without explanation / we had to question him over and over - and I had to ask if we can use brackets ? They said we would have to put the brackets on the island! He did not seem knowledgeable. Didn't seem like he wanted to do the work from the start. He went outside and called another employee and he said the same - anyway We did not feel comfortable giving them our hard earned money after that. So we went elsewhere. thanks to them I have no kitchen for another few weeks. I do not recommend them. (I spoke with 2 other company's about the brackets and they said it's the stone workers that would handle that part of the job, not the homeowner!)
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November 2020 by Lisa A.
Horrible first time experience! Went in and 3 of the 4 staff members weren't wearing masks though I was wearing one. They never even put one on-so disrespectful and irresponsible to their own staff and customers. The secretary also was really rude on the phone and when I arrived. I am happy to give my large project to another business.
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September 2020 by john d.
If there was an option for zero stars, I would give them 0. This company is rude, nasty employees, and disrespectful. They made a mistake by cutting two pieces of my countertop 3" too short on both sides. I have a 30" (which is a standard stove size) stove. I had two 3" filler plates installed on my lower cabinets because it was a 36" opening. The filler plates were to make that 36" into a 30" opening. Well Marvic cut the left and right pieces to the size of the actual cabinet, which is 3" shorter than they should have made. They should have cut the two pieces to extend to the two filler plates. So now i have a 30" stove sitting in a 36" opening. I called to have them come fix it, they want an extra $1,200 for them to come out, take to two off, re-template, and re-install. (These pieces are only 33" long by 24" deep). I asked for them to just cut new pieces and I'll do the removal and install, and they gave me attitude and said no. Worst company EVER
