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January 2024 by Faiq Fazal
The staff at the Union, NJ store were very helpful and supportive all along the order and delivery process
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November 2023 by William Ladd
Delivering trucks take note! Very small! I parked the night before but only room for 1 truck at a time. Very tight. Slide trailer tandems ALL the way forward. Lady there was EXTREMELY helpful in getting set up to leave without hitting anything. I didn't get her name. GREAT person!
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September 2023 by Anthony Ridente
The vinyl flooring is high quality and better pricing than the box stores. Plus, the staff is knowledgeable they made the buying experience so much easier.
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September 2023 by Minnie Burse
Dealing with them for my flooring throughout my entire home was never a disappointment.
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September 2023 by Ranjan Singh
Great service. Lots of choices. Sales associate gave us great advice.
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September 2023 by Becca
Excellent customer care and polite well knowledgeable about their product and services and patient cos I asked alot of questions and got good answers .will high reccomend them .
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August 2023 by alex pertsov
Very good selection of different types of flooring. interest free purchase for 24 months is the way to build.
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July 2023 by Jean-Marc Rousseau
Serell was a great help. She was able to help me hunt down I needed for same day pickup. Great customer
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June 2023 by Antonio Santos
I visited and called the store several times and the customer service from Serell was outstanding! That was the reason I choose LL Flooring over competitors.
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May 2023 by christina sullivan
Awesome experience! I went to big box floor store there was no staff to assist and no stock available. My daughter suggested LL one of the best decision l’ve made since starting this renovation project! The staff is so knowledgeable, helpful and patient. They stayed after hours to explain the products we needed. The manager was so helpful and kind everyone there deserves a raise!
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October 2022 by Maria Suarez
Excellent customer service and excellent product .I already renovate my floors at my house they are great .I will recommend LL Flooring prices are very reasonable on prices and the quality it's excellent .I job around and trust me this is the best place to buy .Good luck on your new project!!!!
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March 2022 by Sonya Fletcher
I went to the Union location on Saturday 2/12. The young man that help me was not pleasant. He didn't even say Thank you. I spent an considerable amount for my tile and had to pick it up in the South Hackensack location. The staff at this location were more open to help. The Union store didn't take the sample down or show me on the computer how the tile would look on the floor. I would have rather had purchased at the South Hackensack store. The staff was more courteous and helpful than the Union store.
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December 2021 by Lilly Victoria
Serrell was knowledgeable, patient, thorough and was just superb! She had a great disposition and handled herself very well. Not only with me but with everybody she dealt with while taking care of me. Great person to do business with!!! Loved her!! Would do business there again in a heartbeat.
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August 2021 by Nakechia Gay
Albert was great, but the customer service at this location is horrible. I was misinformed about a rebate and I had to constantly follow up about my order.Update: the response team fixed my issues and were lovely to work with.
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June 2021 by Joseph Septon
Terrific store & amazing product. Johan, the Store Manager, is so knowledgeable and patient, that our purchasing experience was truly a pleasure. Thanks so much!
