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October 2024 by abc
This is my favorite store. As such by posting this critical review I hope to maintain its quality.
I know that reviews like this are read by managers, general managers, and even district managers so they are my target audience here. Here is a list of my observations.
INTIAL REVIEW:
. Store has 2 stocks of shopping cart at this location. One stock is the uncommon, highly mobile, and pleasant smaller cart. The other stock is the massive, standard North American cart which can "fit an SUV" and is much less maneuverable. The former stock has always had small quantities leading to difficulty in finding those carts. The latter stock has had a lot of units. Nowadays the former is nearly impossible to find. Is this location selling the smaller carts off? Smaller carts are superior. They are very good and are preferred by me and my relatives. Please bring back the smaller carts! Thank you.
UPDATE 5-14-2022:
. Smaller carts have been resupplied. Thank you, managers. +1 star.
. Several months ago I bought potato chips and discovered that the package was penetrated by a rodent. Brand & model is as follows: "Lidl - Snack Day - Dill Pickle Flavored - Classic Cut". See my photos. They speak for themselves. Rodent bite and chew pattern is irrefutable. Use SKU and Batch numbers to determine when item was delivered to location and to figure out which mistakes in management at the TPO resulted in rodent presence at this location. -4 stars.
UPDATE 6-8-2023:
. I'm seeing an improvement in the way this store presents its image, it's hygiene, and it's prices. +1 star.
. Complaint about pastry section. Previously succulent apple turnover pastry is now getting a coat of large, sugar crystals sprinkled on its crust. These crystals crack and grind between my teeth which is unpleasant. They also add more calories to my diet. Not cool. Why is Lidl expending more effort to earn a lesser result on a product which was already perfect? "Don't fix what isn't broken". -1 star.
UPDATE 10-5-2023:
Granular sugar removed from bakery's fresh, topping of apple turnover pastries. Returning to buying them again. +1 star.
UPDATE 10-9-2023:
Why isn't there a small cafe on site? Would be convenient to purchase fresh coffee and fresh pastries from Lidl and to enjoy them in Lidl instead of going elsewhere such as Walmart's Dunkin Doughnuts on Rt 22. Lidl has a nice atmosphere for a cafe. Time spent is a Lidl cafe is extra time spent in the Lidl store which runs the possibility of more business for this Lidl location. It would be a win-win for all.
UPDATE 6-1-2024:
Bananas are always too green compared to Walmart and ShopRite, next door. See pic. -1 star..
UPDATE 7-10-2024:
Bananas are still too green, here. No changes enacted.
UPDATE 8-15-2024:
This location is going downhill. Due to recession? Due to local crime? They've cut their cashier workforce to save money. Now the manager works as cashier whenever she isn't working as security to the self-checkout. We all know that that's where the serious crime of shoplifting a $1/lb cucumber happens. When manager is at the register a proper guard "protects" the self-checkout in imposing, black tactical uniform -- intimidating! Instead of cutting cashier jobs and leaving average people without jobs; instead of hiring guards to prevent shoplifting of discounted foods; the district manager needs to fire a few of this location's managers. This'll bring back a few proper cashiers and prevent us from wasting our time scanning our own food for the benefit of Lidl's pocketbook! See pic. -4 stars.
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October 2024 by Dotty “Dotty”
enjoy this supermarket
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October 2024 by rosdarline bernard
Great customer services
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October 2024 by John Rivera
Always great prices and selections
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September 2024 by AJ Torres
Prices for some things are very good compared to other places. Come here for vegetables bakery and milk and eggs. Update 8/16/24-less of a selection keep rearraging items.
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September 2024 by JoAnn Delaney
I enjoyed my quick trip there!
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September 2024 by Zeynep
I made a self checkout on Aug 24th, 09.50am the manager was so rude and unfriendly. I called her for 30% off but she did my half of all purchase re-done.
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August 2024 by Ray Z
Great prices. Checkout lines long sometimes.
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August 2024 by Bree H
They barely have anything, I'd suggest going to Aldi's
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August 2024 by Jennifer Croichy
They have so many different items and choices that you can just.
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August 2024 by Techone
Like every business in Union they started with great success , good customer service and products. As soon as they get a little success . They forget about quality products and the customer service is nonexistent. Empty shelves, rude people and dirty floors. I wouldn’t recommend them.
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July 2024 by Elizabeth Seto
Great groceries at great prices! Sometimes I'll even find some cheap household items.
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July 2024 by Kamran Zaidi
Great value. Huge store but not much to select. They need to stick up and add more skus.
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June 2024 by GG Gg
Staff are always helpful and friendly
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June 2024 by Lisa “Elle” Chaikin
Love this store! Great quality staples at excellent prices!
Update June 2024: still love this store and use it for my weekly staples. It's so convenient that they have personal shoppers through shipt! Saves me time and I'm still saving money!
