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February 2024 by Stephanie Homem
Was my first time here everybody was super friendly, super super professional. The lady working in the front desk. She was very nice. She helped me with everything. I have no complaints. I was scared to come here because of the reviews I had read before, but I had no problem at all. It was very smooth. I arrived by 1245 and I’m leaving the building 1:15 forBlood work
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January 2024 by Angela Molina Palacio
Excellent atention
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January 2024 by Carly Codio
Super slow & unprofessional
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January 2024 by Linda Polo
Very good service
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January 2024 by Daniela Gonzalez
Terrible. It's a very personal chaos.
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November 2023 by Michael H.
Zero Star…will be too much for them.This place need to be closed !!!!…I came as a WALK IN. I had no idea I had to do an appointment, no one indicate it when I was there, no sign indicating or instructions that needs to make an appointment.I registered in front desk, they took my papers & I was told to wait in the waiting area.I wasn’t told even in a clue, that I’ll be waiting over 2 hours, yes 2 HOURS…They take first who ever make an appointment….I was never told I’m customer type Z, if I don’t make an appointment….after 2 hours, I gave up & ask for my paperwork since I ask & no one could tell me when they’ll take me in…..If I was told I’ll be waiting more than 20 min. For blood work, I’ll leave & not wait.Horrible customer serviceWaiting area, so small, with 12 seats, but over 25 people waitingThe TV in waiting area, BRAIN WASH. Same video looping over & over again & again every 5 mins.Seat there 2 hours…..& listen to it….Labcorp…don’t fix the situation…CLOSE this location, u don’t deserve this area. !!!!
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November 2023 by Rebecca L.
First, the place closes too early - 1:00-15-1:30. But, most importantly the staff are very unpleasant to deal with. The women who take your information in the office are condescending + made me feel dumb. The one lady was typing away with her super-long sparkle fake nails + she + the other ŕ.did not know how to deal with people in a mature , caring way at all! I'm being kind.
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November 2023 by jennifer guillen
Worst experience of my life. NEVER going back. Arrived 20 minutes before opening.. and had wait over 2 hours just to get bloodwork..(something that takes less than 15 minutes everywhere else)… Staff was unprofessional and not accommodating at all. ⚠️ warning ⚠️ NEVER EVER come to this place. This place deserves less than 1 star..
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November 2023 by Priya Massand
Appointment at 9 am. It’s 10:24 and I am still waiting. Not to be “that girl” but definitely had people go in before me who came in after me, without appointments. This location is a disgrace, do yourselves a favor and drive the extra 10 min to Millburn.
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October 2023 by Brendo
If I could give negative stars I would. 2 hours wait for a pre-employment drug screening which is just a urine sample is comical. 2 hours waiting to pee in a cup which takes 15 seconds or less to do is a complete waste of time. I had to go up to the counter multiple times to make sure they knew I still existed and eventually put me in a room which I waited in for 10 minutes until someone came in and told me grab a cup and head to the restroom. While entering my info on their system, the tech took it upon herself to go on a personal phone call which to me seems very unprofessional. I would not come to this location again. I would rather drive somewhere farther out than have to come back here.
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August 2023 by Sehrish Mazhar
Extremely unprofessional. I had called the day prior to make sure they do pre-employment drug screenings and they told me they do them 7am-1pm. I arrived before 7 am and was one of the first few to check-in. After waiting 45 mins, I saw they had cleared the waiting room and started calling people that came in way after. I went to the window to ask when I would be called and the lady pointed to the tiny sign on the window stating they start the drug screening at 10 am, that’s when the lady gets in. I mentioned that I had called yesterday to confirm the timings and they had no mention of coming in at 10. They said I can come in first thing, which was critical for me since my kids were at home with my husband and he needed to wait for me to get back, in order to leave for work. I would have been waiting in the waiting room until 10 if I had not went up to the window. If you see my name on the check- in list (which btw I checked off the reason so it would show on their end), they could have at least let me know!!
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July 2023 by Sunshine Storm
They were awesome… no issues…very helpful… nice staff … would definitely go their again
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June 2023 by Angie (Angel)
Worst location ever, it doesn’t matter when you come they will skip whoever they want to take over you.spent 5 hours just to get a routine blood work done.go to other locations not that one
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June 2023 by jorge farinas
Horrible,, hello sir what kind of sample are you dropping off, in a room full of people... Maybe just maybe i don't want to tell everyone my business.. If i could give negative stars i would.
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June 2023 by Lynnore T.
The staff was very professional, helpful, and kind. They have a lot of clients/patients that come through this location. Some were appointments but most appeared to be walk-ins and the staff seemed to handle the case load with effectiveness and compassion. I'll return!
