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June 2023 by Kyle B.
Ran into a last second jam and needed a power saw to complete what I was doing. $18 rental for 4hrs. Did have to purchase my own blade. But overall very happy with the experience and turnaround.
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August 2022 by Mark Z.
Stay as far away from the design studio as much as possible. The team consisting of Nettie and Kate, lead by manager Gerald, are extremely unprofessional and disorganized. If I could give 0 stars I would. We got tossed around between designers, things got massively lost in those handoffs, they didn't respond to emails accurately, and things were generally extremely frustrating. Their manager, who was CC-ed on all communications, didn't even see the need to step in. We'll take our $100k for a remodel elsewhere.The takeaway? Stay away.
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May 2022 by John E.
Today I went in the store to make a purchase, went to the pro desk to check out, the line was long, so I decided to take a look what was going on, I only saw one lady checking out customers and the rest was sitting conversating and having a good time, I literally had to approach them and tell them we needed help, where are the managers in this department, this is ridiculous
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December 2021 by Ms K.
Throw the whole store away. These people are rude and no one wants to work. I asked an associate for help as she was walking around with her coffee cup and she rolled her eyes and huffed and puffed when I asked her to walk 10 feet and verify a price since she had a scanner on her hip. Never again. Won't spend money in this store EVER
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December 2021 by David D.
Some of the workers are very disrespectful That makes me so sad because I buy In this location every day
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May 2021 by Bob W.
traffic master wood floor ---don't buy any wood flooring from this company - product is defective - it was professionally installed and nevertheless buckled and lasted two months. Had to rip up entire floor, and of course no help from home depot - the manager MARK said he would help - but did nothing except send out a fake inspector - from the company, traffic master- who looked at the floor and denied the claim - a total sham. Thousands wasted -awful product -no help from Manager Mark at home depot or from Traffic Master - Home Depot buys cheep product and then they do not stand behind it.Look at the other reviews - this store is a disaster - go to a regular flooring store and stay away Home Depot-
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December 2020 by Oleg C.
This Home Depot definitely raises the bar. Customer service is very friendly. Everybody is professional, store is clean and prices are good. Thank you so much, I would like to come here again.
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August 2020 by Hank C.
Smaller Home Depot than on Vauxhall with a lot of basics but still no gloves and a lot less selection overall of supplies in different shapes and sizes. They have the generic basics but you may need to go to another if not in stock here.
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August 2020 by Matt AP
I did a curbside pickup order today. I want to say that not only did my items come out in a fair amount of time (less than 10 minutes), but the worker who brought them was courteous and I was even given a thank you package from Home Depot (sanitizer, gloves and wipes!). This isn’t the store closest to my house but I am very grateful and will be sure to return.
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July 2020 by Maria V.
I don't frequent Home Depot a lot and I'm no expert but whenever I have ever needed to get something from here - staff are helpful and kind to me and that makes it easier for people like me who may need help finding things
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July 2020 by Patrick E.
I ordered a refrigerator from Home Depot due to dimensions of room I ordered one that was 29 3/4 inches wide and doorway was 30 inches wide,day of delivery comes and delivery guy measures doors and yes they are 30 inches wide,he proceeds to tell my wife the refrigerator will not fitHUH? doorway is 30 inches and fridge is 29 3/4 inches as per specifications sheet on line where I ordered itHe has unit in truck and will not open to measure or take off truck to attempt to being in houseHe has specifications sheet showing boxed measurements of 31 7/8 inches, Yeah Pal that's in the box how about out of box 29 3/4?he refuses to remove box and measure then proceeds to make fun of my wife and daughter for ordering the wrong size as if they found some joy in thisCalled Home Depot and they have no remedy of attempt to make this correctI told them to cancel order and refund me my moneyIf someone with part of a brain not asking for a whole brain to contact me about this issue of incompetence and gender racism that would be greatI AM GOING TO MY LOCAL STORE AND FIND A MANAGER WHO'S DAY WILL BE RUINED AFTER MY PERFORMANCE IN STORE
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June 2020 by Al C.
This store is outrageous. I placed an $800 order for pickup. It was an in stock item. I follow all instructions track the order and it tells me it was picked up. I spent an hour on hold with no result. I had to drive here to be informed the system glitched and item was not in stock. I asked for return which they did only return my product not the warranty. They informed me I had to return my warranty myself online. I refused to leave and demanded they process the warranty return. They made me wait more 45min and still no result. Don't ever shop here or online.
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May 2020 by Michael C.
They had everything I need, and the plants were healthy in the garden area. Not to mention the staff was sweet. Very clean Home Depot I was pretty impressed by the appearance of it . Recommend this gem
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April 2019 by Chris C.
The epitome of the disgruntled worker with no custom service. Maybe it's just living and surviving in NJ but man, don't bring that attitude to work with you. This is your job, no matter what you do take a little pride in it and don't have attitude with a position that is ALL about customer service.
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March 2019 by Maria A.
We went with the full intention of buying a storm door and a schedule to have it installed as early as possible. I was directed to Doors and Windows next to Custom Design by one of the staff. I waited for my turn for half an hour! Only one associate was there helping this guy figure out what's best for every window or door in his whole house! So I got up and went to find someone who can help me make the transaction- storm door plus installation and a schedule. The first guy was too busy with the screen and the lady that came out of the Custom Design section in heels told me, that a staff can be with a customer for 3 hours! She went to the Doors and Windows to check with the only associate there still talking to this customer,then turned to me to say, "she's the only one here" and LEFT. Well, you just lost $214(Storm Door) + $55(hardware)+$127 installation fee + tax! from a single customer. I hope that guy with his wife and kid in tow was worth more than what Home Depot could have made from us in probably 5-7 mins we needed to make the purchase!
