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March 2024 by Patrick Cyrana
I am constantly disappointed with my experience at this self-storage facility. The locks are a nightmare, freezing shut in the cold, which means you can't even access the place! After a rainstorm, the entryways are like mini swimming pools, so you can forget about keeping your feet dry.To add insult to injury, the garage and elevator doors are often out of service for months at a time. And if you want 24-hour access, you have to jump through hoops and leave a review first. So here's to hoping they give me 24 hour access now!I only give this place two stars because Omar was the one shining light in this mess, providing great customer service. Otherwise, it's a total disaster. Avoid at all costs!
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March 2024 by Anderson Blair
Maria was extremely helpful and very attentive to what I needed. I was greeted with a smile and a positive, light attitude including a sense of humor. It was a great customer service experience overall.
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March 2024 by Darnell Alford
Maria was outstanding !! Very knowledgeable , understanding & help with the transition very smoothly.I dont normally leave reviews but i had to .Great Staff
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March 2024 by Ketia
Wonderful, honest, and professional manager. He was very helpful and explained everything from the time I was getting the space and what to expect in the future.Great job
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March 2024 by Cris R
Great choice so far! My first timeRenting a space for my business, was very hesitant but took time looking at places and reading the Google reviews. Omar and Maria - they are authentic, friendly and very helpful towards me. Omar showed me more than one unit as I wasn't sure what was best. Ultimately deciding on a space that I was able to move into the next day.I was greeted by Omar when I arrived and all of the instructions he provided me with worked out perfectly. Thanks again!!
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March 2024 by Nana Guddies
This was my first time going a storage and it went smooth. Maria G was sooo helpful and took the time to explain everything and made sure I understood everything even while we was cracking jokes. Most people just tell you what you’re gonna have to do but Maria went out her way and showed me step by step. I was very pleased with her customer service. Thank you Mara G
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March 2024 by Jeff TANNER
5 star experience
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March 2024 by AGR Enterprises
Maria at the Route 22, Union, NJ location was so helpful and pleasant to deal with. She is a valuable asset to Extra Space for sure! Yes !! 5 STARS to Maria - very knowledgable of each unit and how to compartmentalize all types of stored goods. Highly recommended - Anthony R !!
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March 2024 by Steven Amaya
Maria is awesome!!! Definitely great at what she does!!! Super helpful & will be happy to assist!
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March 2024 by David Allan Real Estate
Very friendly and very easy to come and go
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March 2024 by Phillip-Michael Payton
The move in process was so simple. I was able to get the perfect size unit at a great price. Maria made sure I was well informed on everything! She was truly helpful
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March 2024 by Kris B
Omar was a great help in getting me and my family set up with a unit. Made the entire process smooth, great customer service!
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March 2024 by TIKTOK GEORGEAKABORIS
Great customer service thanks to omar and Maria
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March 2024 by Nala
Maria is amazing at her job! Made the process so easy.
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March 2024 by Faraj Couture
I want to say thank you Omar for always giving the best! Customer service at Extra Storage!! In Union, NJ off Route 22. Truly Thank you! You guys are the best! I been there for 4 years now and love it! I highly recommend asking for OMAR!
