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February 2024 by Kimberly M.
I got my membership today and was very pleased with the ease of shopping and with the variety and quality of items. The store was spread out, but the selection of items were easily identifiable by signage and arrange in a manageable order. Staff were friendly and checkout was a breeze.
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August 2023 by Bruno N.
First of all, this Costco location doesn't sell beer, wine or liquor. That's due to outdated, protectionist, anti-consumer New Jersey State law. (While it's understandable that the owners of small liquor stores would worry about their businesses, a look at California shows that independent alcohol retailers still thrive regardless of competition.)Otherwise, this Costco offers all the benefits of any other location, a great variety of tasting samples and occasionally unexpected surprise discounts, at least if you haven't looked at their most recent circular. Of course, some values are better than others, so it still pays to do your homework around such issues as cost-per-unit calculations. (Yes, I am a nerd.)The staff has been pleasant when approached politely with an issue, and I've always had my concerns addressed in a timely manner. (Remember, they're people, too!) My one minor gripe is that the pizza department hasn't answered the phone when I've tried to call in an order, but I also recognize that they're extra busy and likely understaffed. Still, my kids love the pizza, and it's such a good price that the wait ends up being a small inconvenience. (See, small, independent pizzerias are still thriving in New Jersey despite the competition! And there are many other local pizzerias I count as my favorites and still patronize!)
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August 2023 by Pepe L.
I come into tire shop to try to do some work.on my car and I had very helpful guy, SEYMOUR, if anyone need help this is your guy, not only help but very knowledgeable of his trade, but most importantly very focused and willing to help and explain on all options we had. Hope management get notice of these good employee
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July 2023 by LM M.
This is the worst Costco I have ever been in. The employees screaming and yelling across the aisles to one another. The lunatic employees screaming at the customers was a sight to see. People pushing and shoving. Running us down to get to the eggs. It was like a war zone in a 3rd world country. I will NEVER go to this dump again. The behavior from all around is despicable! Union, NJ is officially a DUMP and Costco adds to the "ambiance"!
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June 2023 by Andrew C.
Garbage employees. Had this entitled black lady at the register, went out of her way to be classic Jersey trash. Entitled, sarcastic, enthusiastic to talk sh*t, quick to snap back. Management could care less- more garbage humans. Went all the way to corporate with it and im waiting for the store manager to hit me back. Been 8 months. If u got problems with an employee here jus shut them down on the spot cus their management isnt going to do anything and they know it. the management is probably in in on it. They must have orientations teaching a store culture of being the trashiest humans in a civilized country.
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May 2023 by Ricky M.
Costco Wholesale is a popular destination for shoppers seeking a wide range of products at competitive prices. The staff members at this Costco are consistently friendly and helpful, ensuring a pleasant shopping experience. While the cleanliness of the store may vary, it generally meets the expected standards. One notable advantage of shopping at this Costco is their excellent gas attendants, who provide efficient and friendly service at the fuel station. Whether you're looking to stock up on groceries, household items, or filling up your gas tank, Costco Wholesale offers a convenient and cost-effective solution.
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February 2023 by David M.
Ordered a $3500 fridge and it was delivered damaged. Have been fighting to get the damaged part replaced. Was told 10 business days and here we are 30 days later and nothing. When you try to call their service is horrible. Spent an hour today on the phone and still dont have an update. NEVER NEVER AGAIN....
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February 2023 by Victor Z.
Place is totally disorganized. Lines run up the main aisle blocking adjacent aisle. Can't get through. Left my cart. Need to open more registers, have each register have it's own line. Open early. This is why I prefer BJ's.
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December 2022 by Rachel V.
One star because zero stars is not an option. I had an appointment, made months in advance, for the hearing aid center for a check up on my hearing aids. I live over an hour away. They left a voicemail yesterday confirming my appointment. I drove out here, fought Union Co traffic, dealt with the nightmare that is the Union Costco parking lot, fought crowds just to get inside the store, and the hearing aid center is closed on Saturdays. If they changed their schedule due to staffing, I understand, but to not call customers who had appointments to let them know is horrible customer service. I now have to drive over an hour home without having had my hearing aids checked, a complete waste of my time.
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November 2022 by Daniel Y.
Tire department needs improving. I've come here twice for tire service. First time was for a tire rotation. My car specifies 35 psi in the front and 42 psi in the rear. Tire department simply moved the fronts to the back and vice versa without bothering to adjust the psi. Second time I got tires installed. They left all tires at less than 35 psi even after I pointed out that their form had a much lower psi and they told me they would go off of what's listed on the door jamb. Oh yeah, they didn't even bother calling me when the tires were installed. I also generally dislike this location, but it is conveniently located.
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October 2022 by Estee A.
I have to agree with what others have commented here, I didn't realize till now but this Costco is seriously lacking. No alcohol and no kosher bakery section, man cmon! Your croissants are incredible and deserve to be enjoyed by all. Other Costco's seem to be better stocked for the masses. This Costco is still amazing, cause I think all Costco's are good. However, I tried the pizza in the food court the other day and was sorely disappointed, soggy undercooked pizza, sad. This Costco isn't my preference but it is local and sales are solid. Pro tip: free samples all day everyday- enjoy them while shopping
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October 2022 by Gabriel V.
I come here for my business all the time and even though it's always packed i always find my favorite worker working and then go out their way to help me with all my stuff and it's alot because i have a catering business
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July 2022 by Google user
When setting up my pet’s profile and my own for the first time over the phone, the pharmacist was incredibly helpful! She notes all of the information and even called me after our vet called in a prescription to verify that the order was accurate since there were some discrepancies. She was so kind to double check everything. In addition, their text message system alerted us to let us know when the medications were ready and the price.
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December 2021 by Pat J.
We like the convenience of shopping at Costco. They are conveniently located and the prices are always good.
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November 2021 by Deb Tomasello
When setting up my pet’s profile and my own for the first time over the phone, the pharmacist was incredibly helpful! She notes all of the information and even called me after our vet called in a prescription to verify that the order was accurate since there were some discrepancies. She was so kind to double check everything.In addition, their text message system alerted us to let us know when the medications were ready and the price.
