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January 2024 by Rimma Dunajski
This company is very customer friendly my antenna broke and they sent me one free of charge!!!All I had to do was mail the other 1 back and now my router works perfectly again.
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January 2024 by Frannie Levi
This all Carrier smart router technology is really amazing!! I'm surprised nobody came out with this earlierI love not having to need a sim card!!!!
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January 2024 by Sheila Wright
Tyler helped me in my time of need. Expert customer service and support!!!!! I would give a million stars if I could!!!!
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January 2024 by Jose Sanchez
Worst internet ever. I did everything through the phone, Tyler was good in the call but he forgot to mention the cancelation policy, so I tried their services and the quality was real bad, super bad, movies didn't stream at all, they keep pausing to stream and the image was all pixelated, garbage. My main purpose for training but the videos in the media player had the same issues as movie streaming. When I had to do stuff in the phone the pages didn't load at all.I will never recommend this service, I think all the good reviews are fake.DON'T GET THIS SERVICE, EXTREMELY AWFUL
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January 2024 by cookie monster
I was a little skeptical when I got a random c a ll from Tyler about this internet provider because I had recently had Noamad internet which was horrible with always losing service and they had absolutely no customer service. You had to send a email and wait a month or more for a response. Not to mention they had an issue with double charging me several months in a row and it took months to get a refund. But when I decided to go ahead and talk to Tyler about this service he was more than u could ever expect from anyone when it comes to customer service and he was just strait forward and to the point. I just received my router 2 days ago and just WOW! it is most definitely more than I ever expected! And to be frank it was all that Tyler had told me it would be . Calling and getting it paid for and shipped out took less than 5 minutes! Which is beyond record breaking compared to any other company I have ever needed to talk to . I recommend this service to anyone in rural areas . Really anyone period . I have had 3 dif internet providers other than this one and so far this is the cherry on top ! And further more I recommend to speak and deal with Tyler so u can have the same awsome and quick service that I have had with him ! Thank you so much Tyler! If it weren't for you reaching out to me I would still be waiting 5 minutes just to load an email ! Again if u are looking for great customer service and internet be sure to get up with him !
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January 2024 by Tim Holcombe
I cannot overstate how impressed I have been with Tyler and Connecten Internet. The personal service and care he gives is very rare, to say the least. FINALLY I can fire my cable company. I highly recommend Connecten, and working with Tyler has been fantastic!
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January 2024 by Jason Newman
This is a great company. So far I've only been with using them about 3 weeks and I've had 1 problem where my service went out contacted them through the web page messages and spoke with a real person and they had me back up and going in less then 5 minutes. Also the sales rep Tyler that I've spoken to servel times has helped me any time I've needed him. He's called today to make sure we were still up and running and just to check in on us. We were using vasat and could only watch TV during the day and still ran out of data in 2 days with connecten my whole family can w a tch a different show on there own tvs and it never slows down. 100% back this company.
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December 2023 by NA NA
I'm on my 2nd month with this service and it's very impressive to say the least. I'm in the middle of nowhere and I always have internet service now. Tyler is the man. His help and customer service is top shelf and 2nd to none. Thank you so much for everything and especially Tyler.
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December 2023 by Deb Drysdale
I was looking for a solution to provide me with reliable WiFi at home and on my rv travels. ConnectTen is it. I can use it at home and take it with me. Recently, I camped in the rugged mountains of southern Arizona and in a canyon. I thought there’d be no chance to find a signal, but that little device got me enough bars to watch all my streaming favorites. Now I don’t have to have dual bills for WiFi service.
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December 2023 by Judy Canfield
Tyler made it easy for this great grandma to get up to speed. Thanks, Tyler.
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December 2023 by Let's Talk Cabling!
Tyle was the best. He helped us quickly select which service level, called to follow up to make sure we were happy and answered my questions about the router. Highly recommend.
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December 2023 by Mark McDermott
Tyler was wonderful to working with. He returns calls fast and goes out of his way to provide excellent service!
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December 2023 by Mike Mike
Outstanding customer service. Tyler is top notch exceeded my expectations
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December 2023 by Robert Hawk
As a soon-to-be full-time RVer working from the road, I need reliable Internet access. That has traditionally meant multiple carriers on multiple devices, with multiple networks and subscriptions to manage.Then I heard about ConnecTen. It's a new new service that leverages esim technology to package four national carriers into a single device and plan. I wanted to lean more, so I submitted an inquiry and heard back almost immediately from Tyler. After he addressed my concerns, I decided to take a test drive.Well, it was has been a little bit of a bumpy ride, but I have not gone it alone.My first connection was crazy slow, so I reached back out to Tyler, and he sent me to tech support...who immediately answered. They were able to improve my connection and, almost immediately, I was downloading at 150mbps+. But a couple days later it started to slow again.Tyler reached out to me for a check in. Upon hearing my disappointment, he had tech support call me directly! They resolved the issue again. This time it was partially caused by my learning curve. I have yet to decide whether this will be my main system or not, but what I do know is that I have never felt so supported by my Internet provider as I do with ConnecTen.I feel confident recommending ConnecTen as an Internet solution because they recognize just how important being connected is for nomads and they don't waste your time.
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December 2023 by eli shrem
Thank you so much ConnecTen and Tyler for actually doing what you say and saying what you do!! It's rare deees days!!!
