-
June 2023 by Tanisha Thompson
My experience today with Fulguni Shah was a pleasant, informative and encouraging one . Although I was not successful in getting the loan from BOA , her enthusiasm for the products was encouraging for me to do further business. Thanks Fulguni .
-
September 2022 by Samantha Lorenzana
My recent experience was very pleasant, Falguni Shah answered all my questions/concerns. Based off the reviews I was hesitate to visit this location, but the bank was clean, well organized, and I didn't receive any disrespect.
-
January 2022 by Nico D
In my 21 years of being a customer, I have never been treated in such a disrespectful manner by anyone at Bank of America. This is beyond bad customer service, this is unacceptable. It is clear from this branch’s 1 star rating that I am not the only person who has had a bad interaction and yet there are clearly no consequences. THIS MESSAGE IS FOR ANYONE CONSIDERING BANKING HERE: PLEASE GO SOMEWHERE ELSE. The Manager, Asheesh, and clerk, Alex, are horrible employees and should not be interacting with customers nor representing Bank of America. I will never come to this bank again. The clerk insulted me and the manager was patronizing and dismissive. At no point did either apologize for their disrespect but instead demonstrated behavior that showed they were clearly used to being in an environment where they are allowed to defend bad behavior and mistreat customers. I will file a complaint with both BoA and the BBB as it is clear there is a pattern with this branch.
-
January 2022 by David Cohen
Very pleased with the service provided here. Very kind, knowledgeable, and helpful people. Alex was very helpful in answering any questions I had about my account and showed true professionalism. Highly recommend this branch.
-
October 2021 by Oyinkansola Ajayi
Do yourself a favour and book an appointment with Ashley, you will not be disappointed. Ashley is phenomenal, professional and outstanding. She made our experience seamless and I am beyond happy to have come to this branch.
-
September 2021 by Jaime Lazodelavega
Lousy bank, employees at this place have actuarial degrees from a high school. I closed my account and went to Santander bank.Manager and lady at the desk...HORRIBLE people. They deserve 0 (zero ) stars, but if I do not click in one, this will not get posted.
-
June 2021 by Davide Malta
I'm not much for banks, I avoid going inside as much as possible. Your ATM won't take my cash... Maybe it knows that it came from TD Bank? I don't know but this money wasn't even folded in half that's how fresh it was. Nope, didn't take it. So then I crinkled it up, still didn't take it. Fix your machines, seems like it's all you got left to your name. These people are right you do take forever to handle the line to the front counter.
-
June 2019 by Lee J.
Zero stars! Beware this branch allowed fraudulent activity which wiped out our account. Took 3 1/2 hours on fraud line to report it and 15 days to recoup our funds.
-
December 2018 by ALan L.
I went to the bank to change a check but there was this white women with blom blonde hair she is pretty old she asked me who give you this check .... she was acting reacist just bc i was looking like i got out from work
-
September 2018 by Lee B.
So disappointed with my Bank. Had money taken out of my account for Hospital bill I forgot about. Lien was levied against me. Bank of America charged me $125 for doing it when it was a court order. This is 5here fee they charge when I never authorized it. I'm so dissatisfied I'm starting to look for a new bank.
-
April 2017 by Annunciata Scott
HATE THIS LOCATION!!ALWAYS SOMETHING WRONG WITH THEIR DRIVE UP ATM!!! INCONVENIENCE TO CUSTOMERS BY REMODELING DURING CUSTOMER HOURS INSTEAD OF OVERNIGHT IT SHOULD BE DONE! THAT'S THINKING OF YOUR CUSTOMERS!!!!
