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October 2023 by Arun Sharma
Took my car for Checking Air pressure. Guy filled 65 psi in one tire instead of 40.Just wow!! I wonder what these guys do with other services. Just horrible
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October 2023 by virat Patel
It is not the greatest service anymore as I sent my car 3 times for detailing. The car was never cleaned properly and always have to repeat to them. Paying $180.00 for service each time and not getting proper service is the problem. They are leaving compound or polish on your car and you have to wipe it off yourself and clean the spots in the interior so what's the point to pay them to do it.
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September 2023 by Frank Brennan
They over charge people. Oil change price was reasonable. Air filter price a little high. Then $50 to install the air filter is ridiculous. $160.89 total for an oil change with air filter. Absolutely outrageous.
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August 2023 by M H81
Great service. But if you have a v8 Suv or European car. $150 for 9 qts of oil
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August 2023 by Rohit Singh
After my service, I left in a rush. Next day I realised they stole my sunglasses, and car battery jump start kit. My second visit here and I was thinking it was a reliable place. I even tipped the guy, thinking he was working hard. He really did.
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July 2023 by Monil Chauhan
Im not sure why but they stole my wheel cap.. that I specially ordered.. i can’t believe that they took my thing… which i paid for..
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July 2023 by Erick Jordan
Always great service I have been going to them for the past 10 years.
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July 2023 by Robert Benitez
They Charged me twice for a simple oil change. Showed proof that i was charged twice on my bank statement and still didn’t refund my money. Now i have to dispute this double charge. Very unprofessional!!Service: Oil change
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June 2023 by Christian N
Have been coming here past few years for oil changes and each time I go, I can be 100% sure to be up-charged by atleast $150, and more. Never fails.This last week they’ve been understaffed and cars waiting in line to get in, I’ve never had to wait in line to get in this place and the guy working on my car was working on another car, which is also unusual here , and this made him not pay good enough attention on my car. I watched him as he was rushing servicing another car that came in after mine and feel as a result he didn’t give proper attention to my vehicle. Was here about an hour. Not his fault, bcus the place was understaffed.Will be searching for another mechanic.
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May 2023 by Ricky S.
As I've seen all the bad reviews about this place I had given them a tryout twice my first time with my previous car my oil changed ended in $400 the the same person that has been working there for quite time told me that I needed to replace the diferencial oil which is a big lie and charged me 100 for each side of the wheels , second time he tried again with my new car I told him absolutely not and the cashier are connection with them after that she gave me a really bad attitude and refuse to take my cc payment, make me to pay with a debit card I won't came to this place again stay away from this thieves
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April 2023 by Luigi Bailon
The worst service I’ve ever had in my life. We paid for the ritz service but the car is not any cleaner then when we brought it. They spent no more than 5 minutes total on the car from start to finish.Places like this should not exist, they just still your money and then you have to pay someone else to do the job properly. Please do not go to this place, because, you can definitely tell they are not interested in making your car look clean and tidy, like the way should be, but just “stilling” as much money as possible.Services: Polishing
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March 2023 by Darwin Vargas
Fastest service I ever gotten for an Oil Change. I thought I was going to wait longer but it really was a 10 minute oil change like they advertised. The mechanic was friendly and he check all my other car fluids and Tire PSI as well. The lady at the cash register was very friendly. I surprised to get a free Car Wash voucher with my receipt that I used right away next door at there Car Wash. This will be my go to place for oil change from now on.
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March 2023 by John Rikers
This Zap Lube 7 Car wash on Kennedy Blvd in Union City broke the transmission on my car doing an incorrect oil flush by not leaving any oil in on the bottom of the oil container and stripping the transmission of oil and flushing pieces of the transmission away during the oil flush process. These people are not mechanics and do not know what they are doing. i will now have to buy another car as a result of going to this place.Service: Oil change
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February 2023 by Carla J.
This Zap Lube Car wash on Kennedy Blvd in Union City broke the transmission on my car doing an incorrect oil flush by not leaving any oil in on the bottom of the oil container and stripping the transmission of oil and flushing pieces of the transmission away during the oil flush process. These people are not mechanics and do not know what they are doing. They talked me into doing an oil flush instead of an oil change and now Ii will now have to buy another car as a result of going to this place.
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February 2023 by Olga Feliciano
My husband and I have been coming here for many years. We stopped going because we moved pretty far and needed our vehicles serviced and of course we needed to do this close to home for convenience. The worst mistake ever was going somewhere else because of convenience. Our experience with Zap Lube by far was and still is exceptional. It's like changing doctors which is a huge no no. Zap lube has taken very great care of our cars and the extra diagnostic they perform is a life saver. Great job guys!!! You have a customer here for life. We now drive far to Zap lube from our home to receive the best car service ever.Services: Tires