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February 2024 by Canadia E.
I've came here since I was small. I am now a 20-year-old, and had horrible experience with a Spanish male employee. My mother, thats a senior Was talked to passive aggressive. I talked back to the man to try to get some reasoning. However, resulted with smirks. Not as fun as before. The young employees don't want to work, they complained about placing my unwanted belongings back. The audacity to be told "you're going to place your belongings back" like what? There's no knowledge of customer service anymore. As your paying they're on your back...sniffing you like a guard dog...yet don't help you. It got maximum security more than Gucci and I've shopped in big stores...
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February 2024 by gialo gogolashvili
garbage sold too expensive...
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February 2024 by Nicolle L
The old lady with gray hair behind the counter is always very rude to me. Once when asking to see something and she asked if I was done looking at it after only thirty seconds. Then she literally snatched the item from my hand, acting like I was wasting her time. Today I bought a $100 dollar jacket and after asking if the tag was removed, she told me off in Spanish — “Si, ahora vete!” “Yes, now get out of here!”I believe other reviewers are having issues with the same lady. She doesn’t speak English and thinks everyone is stealing from the store for no reason. Read the last couple of reviews. Everyone is having the same customer service issues with theft accusations and rude service.I’ve been coming here since 2018. I no longer feel welcome and do not want to shop here anymore.
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February 2024 by Christian N
Place has completely changed, over priced and not worth the trip anymore. Everything good has a pink tag, which means there is no discount on the item, and item is marked up as if it’s a new, unworn and unused item? Why would anyone pay regular price for a used item? You can just go to Marshalls or the mall in that case. Isn’t the whole point of coming here to save money and get a great deal bcus the item is 2nd hand? Nope not anymore. They only discount stuff nobody wants, and pink tag all the good stuff. Ridiculous. No longer going here.
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February 2024 by Julissa X
I used to love coming here but it’s gotten so bad. Everything is overpriced, I saw used paper bags that you get with purchase from Victoria secret / Target etc being sold for $3 ….the ones at unique are used and falling apart meanwhile you can get new bags for 25 cents retail price. Pricing overall is very gimmicky they are always having a “sale” but despite that prices are still sky high for thrifted items. When you checkout employees are breathing down your neck but aren’t doing anything productive. I purchased $30 boots at self checkout and one employee was watching my every move, invading personal space. so I pay for everything quickly because I just want to get out and was clearly uncomfortable . Come to find out the security tag was still on the shoes and they gave me attitude for coming back and asking for help taking it off. They accused my boyfriend of stealing clothes and every time I see the employees they are accusing someone of this so we didn’t take it personally but it still makes for an unpleasant experience. Management needs to do better.
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February 2024 by chesire’s cat
horrible experience. was accused of stealing my own clothes. overpriced. every other review is dealing with the same issue of theft accusations and uncomfortable atmosphere ESPECIALLY with the manager and the old hispanic woman that were extremely rude, uncomfortable to be around and straight up couldnt even speak to us without having to pass the message to the likewise inexperienced coworkers. dont waste your money. honestly very shameful and weird individuals.
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February 2024 by asher kritikopoulos
Overpriced, and clearly underpaid workers doing the most, if you read the reviews everyone is complaining about this old hispanic woman basically accusing anyone in there of stealing. Obviously this is a failing business and the workers are not helping at all. Absolutely horrible experience. I have never in my life written a review, wish i could do 0 stars. Used to come here often and never had issues. Today I found this jacket i really liked since im visiting from greece with my girlfriend, and a snow storm came out of nowhere, this said jacket had no price tag but a antitheft device, so me and my girlfriend decided to just go for it and see what the price is when we go pay. After stacking 2 carts we went to the "self checkout" register only to be met with the most rude, unprofessional absolute losers with a very clear sad pathetic life. I suppose my greek threw them off or maybe the fact that my clothes werent up to their standard. There was an old hispanic woman, just sitting arms crossed with a smug look on her face right behind me and my girlfriend acting as if we had stolen something? We were gonna spend a good amount of money on this store but were judged on appearance, language and idk what other possibilities but this was disgusting and i up and left. Dont waste your money here! (And i wanna emphasise the rude and uncomfortable presense of all staff workers, but especially the 20 year old virgin weeb manager and the old hag at the checkout)
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January 2024 by Geino Blame
Would give 0 stars if I could , apparently went to the cashier to pay for items and they had the wrong tags on them , not sure who put them like this I thought it was a great deal honestly , took me in the room and banned for “shoplifting” even though I was literally paying for it , the guy was cool about it but I didn’t know that price tag change was even a thing I’m not from that area btw , id me which wasn’t necessary and got a 2 month ban from the store , very disappointed
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January 2024 by Daniel Healy
Good hidden gems to be found, however a touch overpriced
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December 2023 by Olivia A
Didn’t feel comfortable shopping, overpriced
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November 2023 by Catheryn Fico
Place is clean and organized. I just wish they had more employees that spoke English!
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November 2023 by Pineapplesauce
The color tag discounts in this store is a complete scam!!! ? Expect zero 0️⃣ discounts for almost any clothes you see!!!When I went to this myunique yesterday for the first time, the color tag discounts for the day was 25% pink, 50% yellow, 75% orange. I'm serious when I say it seemed like 85-90% of the clothes I saw had GREEN tags. Any clothes I saw that had the discounted tags of the day just happened to be pink, the lowest discount. Yellow and Orange was almost non existent. This was the worst I've ever saw from any of the other myunique stores I visitedI prefer to only get my clothes from these thrift stores with discounts because these stores are absolutely overpriced otherwise.
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November 2023 by Ashley Vaggab
There was an old woman at the exit who Checks the receipts’ ( security guard ) was so agressive i actually purshased one item (purse ) and payed for but im pretty sure that she was thinking that my own bag was stolen !!!!!! She pushed her self to get closer to check mine , I felt uncomfortable , further it’s overpriced stores for used items
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November 2023 by BFN VIC
Predominately busy Spanish speaking community based thrift shop in Union City. The management does have a problem creating an universal atmosphere. The customers can be aggressive and rude and workers can be dismissive if you ask questions because of the language barrier.
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November 2023 by sarah mietus
Went there and asked about a hoodie with no tag they hid it and said come back next day went at opening and was still not there lady working there hid it.