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October 2023 by Jorge J.
Caunter only one person for 14 people waiting very slow . The floor need to be cleaned
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April 2020 by Virginia P.
This bank needs to hire a guard or a police officer to direct the traffic. I have been sitting on 37th street for 40 minutes and cannot get out and I need to pick up my elderly mother down the block. The drive up is not moving. I understand that this is an essential business but cars are all backed up onto Kennedy Blvd and there is no one here directing traffic. Let's pray that there is not an accident because of this insane line.
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April 2019 by Ant S.
Slow slow slow slow slow literally hire the slowest associates in the world I am tired of spending so much time waiting to touch my money never had this problem at Bank of America.
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January 2019 by Daniel R.
With respect to ones time, I was able to call a day before to set an appointment with a banker and was told no appointments were necessary to consult with one who would provide information regarding Personal Loans. So, I was able to make time on my schedule to personally come in and sit down for a chat. As I had many questions to ask, I was hoping for the overall experience that would bring ease to my worries. Unfortunately, that did not happen. After speaking with the teller, I was told to wait a minute as she spoke with the manager to see if he was able to see me. From the transparent glass, my mother and I had acknowledged his demeaning characteristics with hand gestures that spoke loudly as if we were a bother. Apparently, we were told to give a call to a number found on one of the documents I brought from a prescreened Loan by TD Bank. The manager did not have the courtesy to introduce himself, nor did he give us his reasoning as to why he was unable to help, and lacked professionalism due to his mannerism. Sadly, we were turned away with all questions unanswered and no specific reason as to why we were not helped. Due to this experience, we no longer want to do business with your bank. Thank you!
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September 2018 by Sheila C.
This is the best branch around. Super clean and nice and plenty of parking. The tellers and manager go out of their way to help and care for your banking and investing needs!