8:30AM - 5PM
4314 Bergenline Ave, Union City“I just started an account here and the worker Diana Ortega was the sweetest person ever. She assisted my mom and I in every step. You do have to wait awhile due to covid. And one atm machine, the one to the left, is slower then other. Other then that, I had great experience!”
“5 stars to Miss JANET FELIX. She took care of my request very professionally. Right away after I entered the branch. The whole process didn’t take more than 3 minutes. Thank you so much. We really need bankers like her.”
“I was so happy with the attention I received that I had to post. I went to withdraw some money because I needed small denominations. The teller was super friendly and helpful. I know it's just a bank but these days courtesy is not common and it was nice to see some people still care about customer service”
8:30AM - 5PM
3601 John F. Kennedy Blvd Suite 1, Union City“The retail banker, Bruselas Sierra, was extremely helpful and kind throughout the process of making my card. She thoroughly explains everything for you. 5 stars for her!!”
“I have visit several branches and let me tell you the service in this branch is phenomenal!..Many if not all associates have provided me with an excellence service. From greeting me as soon as I walk in to me leaving the branch and thanking me for coming in. To the management team thank you for cultivating customer focus branch where my needs are met every single time.Thank you very much. It’s is a placer to have business with this bank.”
“Thanks to Ana Maria for an exceptional service!We visited this branch to apply for a credit card for my wife. Initially, the application was declined because of lack of credit history. Ana Maria made an extra effort to call the credit card division with a request to reconsider the decision. They asked for additional statements, which we provided through another application. They said they will reconsider the application and let us know by mail. After 2 weeks, we got the credit card by mail. Thank you Ana Maria!”
8:30AM - 5PM
800 Summit Ave, Union City“This branch did an amazing job at resolving my debit card situation. The other branches turned me away and did not bother to explain extra steps to pick it up in person. The other branches in Union City simply forced me to accept my debit card by mail. Thank you to the manager at this branch for going out of her way to explain the pick up option.”
10AM - 4PM
4800 Bergenline Ave, Union City“The information and attention service of the Albanian banker has been very gratifying and excellent.
She is very qualified, she knows her job with great efficiency and dedication, guiding me in the best way. She is also courteous and very polite and follows the customer service protocol very well.
My time with her was very productive.”
“(Translated by Google) Very friendly people good treatment. I recommend it. Excellent the best bank(Original)Las personas muy amables buen trato. Lo recomiendo. Excelente el mejor banco”
“It is easy to get to, because it is very well located... at an intersection.
it's easy to get to, because it's very well located... at an intersection.”
“I recently opened an account with Ponce bank in Union City NJ. Their employees are very friendly. I noticed that they have a security guard. Everything is perfect now. I like the staff and I like that there is only one here in New Jersey.”