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November 2023 by Rosemary Sammarco
Pensa Moving And Storage were referred to me. I should have stuck with the movers I had in the past. I had stored my Ethan Allen furniture previously without a marks or scratches with other movers. Pensa is the worst moving and storage in the industry. My furniture is all scratched. They had to have it so tightly stored that my furniture is all scratched up. Tops, side, fronts of multiple pieces. Also some kind of dark marks that cannot be polished out.They are by far the worst!DO YOURSELF A FAVOR IF YOU LIKE YOUR FURNITURE, STAY AWAY FROM HERE!!
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October 2023 by Cynthia Boyle
They are good packers and movers, they take care of your stuff!
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August 2023 by I. Alonso
Great moving company! The movers were professional, courteous, swift and very attentive towards all my moving needs. They really went above and beyond making for a stress free experience. Thanks again to Big Bo and the rest of the guys!!
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June 2023 by Beatriz Amaro
We have used Pensa for our 5th move and cannot thank them enough. Moving is stressful, but they make the process seamless. They are responsible,knowledgeable and professional in ensuring that everything is packed properly and handle everything with care. I highly recommend their services and wouldn't trust anyone else.
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June 2023 by Heather Willovit
We recently used Pensa movers and I cant say enough about how amazing they were they were on time, and on point . Thanks for your professionalism from quote to move to the storage drop off. Highly reccomend.
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March 2023 by Debra J.
We have used them in the past and have been very satisfied with their service and pricing. However, they recently moved us from one apartment to another apartment on the same floor. We were given an estimate that an apartment of three rooms of furniture would take 4 men half a day or 4 hours. In good faith, we paid $955. for the job.When the men came, they showed up without any wardrobe boxes for our clothes or any boxes for packing our kitchen/ bathroom items. The men tried to help and threw some kitchen items into two of their trollers , but left the remainder of our kitchen, bathroom and obviously our clothes for us to move. The total time that the movers were here was 2 1/2 hours! We have given them a lot of business over the years, and feel that they sent their workers unprepared and unless they were including time to help us pack, the estimate was way off base. Very disappointed.
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September 2022 by Jolyn O'Connor
We recently had our second move with Pensa and everything was PERFECT! I can't say enough about this company. We have all heard horror stories about other moving companies. And we all know how stressful moving can be. None of this is the case when you use Pensa. They are experienced, professional, dependable and reasonably-priced. Every step of the way, from their office staff to their labor staff...these are good people and a great company ?.
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September 2022 by Nyles Thorne
From getting an estimate to unloading the last box, the service has been nothing but excellent considering it was the first time using a moving service. The price was reasonable for the work in packing, making sure all the fragile items were protected, and the speed to get everything done. What I thought would take all day for myself and another, the crew of 5 accomplished in just hours. Would highly recommend if your looking to move and barely even lift a finger.
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September 2022 by Regina Costa
Call Lou for any of your moving needs. Him and his team are down to earth, hard working, and some of the most trusted muscle in the business. We had hired the guys while i was 7 mos pregnant and needed all the help i could get. Fast, reliable, super friendly, and went the extra mile. Hired them again to get a dining room set moved in during an early morning snow flurry and it was flawless. Dont do it yourself, hire these men immediately!
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July 2022 by J G.
Avoid! Problems throughout the process and fed up with no resolution over a broken table that is not being repaired and returned as promised: 1) Have to chase and chase - to get an estimate, to confirm move date shortly in advance, etc. which I dealt with only since they came highly recommended [though it was from the Richter side that was bought out or merged into A Pensa Movers] 2) Broke and scratched stuff and impossible to deal with over claims/repair - my transformer table has a broken frame where a leg attaches (put on side in the truck with no removal of the legs), overstacked piles moving out luckily only resulted in 1 broken wine bottle in a clearly labeled wine box labeled with "GLASS" (luckily not the whole case), plus minor scratches on furniture similar to other movers. This is followed by avoidance in filing an insurance claim and agreeing only to get the table repaired; I chased to get the owner to even discuss the broken table and wine bottle, chased more after waiting over 2 months never coming to pick it up as promissed "when his crew is in the area", chasing after yet another 2 months after pickup for a status and to get the table back AND NEVER CALLS ME BACK. I am missing my table and they can't be bothered which forced me to file complaints seeking resolution as they are not following through. 3) Paid top dollar (highest quote I received by far but I wanted to minimize my hassles) and didn't get the service paid for - min 8 hours contract and they screwed me forcing unloading of the truck when my contractor was blocking the stairway to the basement (was replacing sheetrock above the stairs when the truck arrived). I said to wait and eat into my paid for 8 hours of move time or they would have to put stuff that should go to the basement down closest to the door in the garage leading towards the basement and then move it down there when they could access it. They seemed to agree and then screwed me saying once they put down an item they won't pick it up again, despite explicitly stating various items need to go to the basement before unloading anything and as items were coming off the truck. Those 8 hours min were not even close to being used up and my contractor bribed the reluctant movers to do essentially a 2nd move. Secondly, I paid for them to pack the kitchen and some stuff was very nicely packaged but then TONS of stuff was haphazardly tossed into boxes leaving open food packages spilling out all over inside the boxes plus knives and other sharp items loose and dangerous to unpack. Bear in mind that the moving crew never had to even stage anything on upper floors of the house since the flooring and carpeting wasn't done yet up there!
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July 2022 by Jennifer Pybus
Fabulous experience. I had 4 of the most polite, professional hardworking guys move our home with painstaking care and precision. Really terrific experience and very fairly priced.
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May 2022 by Mario Lucena
I had a very positive experience with Pensa. The men were friendly and worked hard. I especially appreciated something one of the men did. My mom's pictures are very important to me as she passed away 8 years ago. One of the gentlemen assured me he would make sure they were well kept during transport. Long story short, boxes everywhere, we still hadn't noticed we didn't have the pictures with us at the new home. Next day I get a call from the CEO saying his team is often around the area and would bring the pictures to me. The gentlemen took such good care of the pictures that we ALL overlooked that the pictures were left in the front cabin! Lol! Honest mistake. We were walking back and forth talking, joking, I was playing music to help the time go. But sure enough, they found the pictures and called me the next day, probably after a sweep. That's finishing the job! I am grateful to have selected Pensa Modern Movers for my move. They delivered for me and my family! I highly recommend them.
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April 2022 by Mario L
This company is amazing! We were looking for a moving company and Pensa came highly recommended to us by family. This was a different kind of move because we were bringing my stepdad with us to live together. We needed to move 2 apartments into our new home which I thought would be so difficult; Not for Pensa! We met with ***, he quoted the job and it was a very reasonable price t everything they provided so we booked the date. They provided boxes and tape so we could begin to pack. They had TWO teams to do the move itself. Moving is never easy but buying a new home makes for so many more moving parts in the process. We needed to move the date twice and Pensa switched the dates without issue. They were there for us every step of the way. The price was right, the service was great and I would recommend them 10 times out of 10! Pens Modern Movers, Thank you so very, very much for being a major part in starting our new lives with very, very good vibes!!
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February 2022 by Regina Oldham-Licata
Call Lou for any of your moving needs. Him and his team are down to earth, hard working, and some of the most trusted muscle in the business. We had hired the guys while i was 7 mos pregnant and needed all the help i could get. Fast, reliable, super friendly, and went the extra mile. Hired them again to get a dining room set moved in during an early morning snow flurry and it was flawless. Dont do it yourself, hire these men immediately!
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February 2022 by Leslie Korkgy-Valenti
I have hired Pensa for a few jobs and they are THE BEST! One job required a 600lb machine to be moved out of a training facility located on the 2nd floor. I was impressed by how they were able to move it out, especially down the stairs with a tight turn at the bottom. I highly recommend them!