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January 2023 by Rob E
Rude, unprofessional. I used to go to Walgreens for about 10 years + now my same horizon plans are soemhow not accepted when I’m over due for medications. I’m on disability and I get private isnrusnce thank god that full covers medicines but wlagreens doesn’t accept my horizon plan or my Benecard that’s been active with a 3$ co pay whcih I would’ve paid hoenstly but now I’m scrambling around the highway for another pharmacy that takes lower class people I guess because I’m not good enough for thier pharmacy and insurances. Let this be a warning this pharmacy may be open longer then others but that doesn’t mean to sacrifice your own sanity and being judged if you have medicines under your name and peopel judge you. I’d advise you unless you have a fancy insurance plan don’t bother and they still will suck you dry for money even if your isnrusnce fully covers it then to only be charged or get my plan rejected because I’m on disability and have chronic illness. Don’t go there those people are super unprofessional and didn’t even give me advice after what to do. Sorry busy people
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December 2022 by Some Guy
Pharmacy is always short-staffed and very slow. They are also no longer a 24 hour pharmacy so it's easier to go to the 24 hour CVS across the street most of the time.
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November 2022 by Sen Lee
Most of the people who work here are helpful and friendly. There was a young lady working early at the cash register who is very lovely. I purchased a product that was discounted and she applied the coupon at the counter so I got the discount. She is very nice.I had purchased the same product a few days later and the other person, an older woman, working the register would not apply the coupon for me. She did apply my cash rewards so I let it slide. But she seems angry at certain customers. Honestly she is the only person I encountered at this location with this demeanor. Hope she has better days.Update: I cannot with this store. Other than the young lady this other lady who is cashier is dismissive of coupons. I took a picture of price tag that had discounted price. While at register she would not honor it. I went to find the manager and this same cashier went to the aisle where the product is located and ripped that discounted tag off. She proceeded to do this with other products that had discounted tags. I went to the location on Nottingham and they honor coupons for the same product right at the register.
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November 2022 by Skalmyk 75
Well maintained brings it up a start. I like to optimize my time to get things done during lunch. The pharmacy doesn't handle lunch rush very well... that i have experienced three times in two weeks. Its a simple adjustment on my end to pick this up at a different time but it shouldn’t go without being said for those who cannot make that adjustment.
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November 2022 by TYRONE THOMPSON
After waiting in line for 45 minutes, I finally came to the clerk at the pharmacy to get my medication that was called in 2 hours prior to arriving at this Walgreen Pharmacy. She stated that there was no medication called in for me. As I informed her that I about to get my doctor on the phone, she redirect her to tell me that she see it but it's going to take 2 hours to fill. Why do you have individuals lying about people medication.
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November 2022 by Jasmine Thomas
How is it possible that it takes 30 mins to a hold of a pharmacist and then when they pick up, they hang up on you???? One of the worst pharmacy’s I’ve had to deal with!!
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August 2022 by Charlie Burnett
Well-maintained store. Generally - customer service is good. Staff is professional, knowledgeable and polite. But waiting time is so long, it is the only thing I don't like. This place is always clean and I like it so much. Great store but I wish faster service.
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July 2022 by Nirupama parmar
Most unprofessional pharmacy I have ever seen in my life.They simple deny vaccine appointments which are booked online stating that they don’t have people to work.The Amazing fact it next day same person administered the vaccine. So basically they didn’t wanted to do same thing before so they simply deny by saying we don’t have people who doing it.I hope someone from pharmacy reading this and do something to fix their staff.
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June 2022 by the unknown mystery
Karen was very helpful and a great problem solver.very impressed.excellent customer service. 5 stars×2.
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April 2022 by Becki Mick
I’ve been going here for years, the staff is always friendly and helpful, but lately the lines at the pharmacy have been insane. Picking up a prescription seems to take at least 15+ minutes every time. I understand that they’re answering phones and I’m not the only patient, but it seems like a pretty decent wait no matter when I go.
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April 2022 by Rebecca
I’ve been going here for years, the staff is always friendly and helpful, but lately the lines at the pharmacy have been insane. Picking up a prescription seems to take at least 15+ minutes every time. I understand that they’re answering phones and I’m not the only patient, but it seems like a pretty decent wait no matter when I go.
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April 2022 by Gio F
Worst pharmacy service ever. It shouldn’t be an everyday issue where you call a pharmacy and it takes 20+ min on hold for them to answer. They don’t fill prescriptions on time and don’t let you know when they’re out of stock. Worst pharmacy ever, I can’t believe Walgreens Corporate hasn’t cracked down on them yet.
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April 2022 by Cindy Nguyen
Went to do PCR test and result came 1-2 days later :) and good customer service
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March 2022 by L H
Stopped in and asked a worker as to the location of a product. Not only did Matthew the Walgreens associate take me to the item he asked me if there was anything else he can help me with. He was pleasant courteous and engaging. I haven’t experienced that type of customer service in a longtime. Bravo Walgreens hire more workers like Matthew.
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February 2022 by R RM
Not one to ever leave a negative review for a business, especially with the state of society these days, but I need to share this. I just went to this Walgreens for a PCR covid test. I scheduled it this morning, immediately got the confirmation email, and made sure all of my information was correctly filled out. I waited in the drive-thru line for about 15 minutes and had no problem waiting any longer! Got to the window, gave the pharmacist my name and appointment time, showed him my ID and my confirmation email. He came back and said my appointment was scheduled late, so he had to enter me manually. I said no problem and waited. I waited for over 30 minutes for him to even return to the window to give me an update. I AM DEAF IN MY LEFT EAR, so I cannot hear drive thru- service workers so well and they're usually quite patient with me! Not the case here though. This lovely super friendly pharmacist was speaking to me and I could not hear. I looked to try and read his lips but couldn't. I turned my head to hear him and heard him screaming "Are you going to talk to me or just stare at me I am trying to help you?" I was shocked by the aggressive tone so I got sassy back. Told him I had no problem waiting the 30 minutes without him so much as looking at me through the window. Told him I just could not hear him. He continued to argue with me about how he was trying to help me. He was incredibly rude asking further questions about the test. I am a patient and understanding individual who worked in customer service for YEARS! This really ruined my day. Please be kind to people- customers and employees... you have no idea what someone is going through on a given day. Odds are, if someone is there for a covid test, they're already not feeling so well, so be patient and kind. Do better in training, supporting, and hiring your pharmacists, Walgreens!!