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March 2024 by *D C*
Place is old , does not seem very clean, second employees are very rude. Some are respectful and helpful. Not my favorite location
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February 2024 by Ana Galdamez
Excellent ?
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January 2024 by RJ007
Horrible experience my package has been missing for week. I was told to pick it up at the post office rep stated its not there its out for delivery and that i would receive it that day never received my package. Went back 2 days later same thing its out for delivery still nothing. They are very slow and rude and they dont do a good job. I can never reach anyone on the phone either the whole staff needs to fired and replaced.
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January 2024 by Mompreneur Tang
Went there two months ago the guy explained everything for me clearly with patience . He was super nice to everyone on the line as well.
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January 2024 by K Myers
This place sucks eggs. Ethan sucks rotten eggs. Arrogant and unprofessional. I received a message that a package was left at the post office so I went to pick it up. Ethan barely looked at me and told me the message was wrong and that my package will be delivered that day. I calmly asked him Why the message I received was different than what he was telling me. He started talking 1000 mph. I didn’t understand him. So I asked him again calmly why is what you’re telling me different from the message. He replied, I already answered your question I told him I didn’t understand his answer. So I asked him again calmly why is what you told me different from the message? He replied I answered your question already, have a good day. And disregarded me. There were two young females employees behind him, grinning and snickering at me the whole time. It was an embarrassing ordeal. Of course, the package was not delivered that day so I had to go to the post office the next day and the advice they gave me was to find the postal worker and get the package myself or leave a note on my mailbox to have the package delivered. No one should ever have to do that.
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January 2024 by Nicole McNair MHS
Very rude and unprofessional, do not go there.
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December 2023 by Lorraine B.
It's very slow only one cashier to serve the customer's It's a disgusting and disgrace business. And they need to get more help and the mail carries just put your packages anywhere and your package get stolen.
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December 2023 by Ellie Coles
If I can leave this post office 0 stars I would . My package has been missing since the 19th of October . Said it was out for delivery that day, changed to pick up went in to pick it up that day for 3 days straight and nobody knows where my package is. How is this even possible ? They said schedule a re delivery which makes no sense if the package is lost. Lol scheduled the redelivery and from my surprise the package is and have still been missing ever since . A joke.
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October 2023 by Cherone Walker
This review and accompanying 5 stars are specifically directed at our mail carrier Shawn, who has on more than one occasion gone above and beyond. Examples include, returning after his route was done, to pickup a package that had been forgotten, as well as waiting a moment for a packing label to be printed so that the package could reach our costumer on time.Most appreciated - Walker and Lane
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October 2023 by shamia washington
I went in to get my passport on 09/25/23 and the employees said that the card reader was down and that they could only take cash. I came with my own passport photos and requested standard shipping and the employee said that the price would be 185 cash only.
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October 2023 by Graphic Impulse
If a package goes through Trenton, it will NOT meet the expected delivery date and will be late. This place is a black hole where packagess sit for days.
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September 2023 by LL Simon
If you’re going to close at 4:20 or 4:25 could you atleast change the posted hours of business. Multiple times now I’ve came here when it’s supposed to be open and the doors are locked.
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September 2023 by Asia Asia
Today is August 29 I had to call the police here I been asking for a supervisor 3 times I walked in this place staff is real nasty it’s this guy there talk to you like you on the street real disrespectful telling me he will send all my mail back that comes his way don’t wanna do his job they need to get him out of there it was a lady walk up to the office I was talking to an said the same thing about this guy in there.they need to fix this place put people in there that wanna work and respectful to others I really think they be holding people mail here in that’s wrong my tracking number still says it’s here for 3 days when it was supposed to be send in one day this is so sad how they do people down here at this place.
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September 2023 by David Thomas
I tried to call to speak to an agent regarding money orders. I was directed to many different options, never speaking to an "a tual" person!
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August 2023 by Kimberly Clarke
The only reason I gave A STAR is because I had to in order to write a review. The customer service in this location is the worst I've ever visited. I've been to a lot of Post Offices throughout this country (Bklyn NY, Fl, TX, OH,.GA, NJ, NC). With my experiences going into Post Offices and requesting to talk to a Manager. I normally have to stand to the side and wait. On Tuesday August 15, 2023 around 9:30 am, I visited this location. There were 2 people on line. Therefore I politely asked for a manger when I walked in. The clerk named Latasha looked at me and looked away, the clerk named Darryl(Mr. Rude) says you have to stand in line. I told him I don't normally stand in line in other Post Offices when I ask for a Manager. He said well you're going to stand on line in this Post Office and not only you're going to stand in line you're going to wait patiently. I stood on line and he continued to talk to me, I told him I wasn't going to argue with him. I waited in line, while in line a customer walked in and stood behind me. The moment the clerk Latasha was available I walked towards her and she asked the customer behind me to come up. I asked her why was she taken him and I was next she said oh you have to stand to the side because you want to see a manager. Naturally I started feeling my service wasn't considered valuable. While I was telling her how unprofessional her demeanor was a lady walked up to the counter and Lastasha said there's the manager in a extremely unprofessional tone. The lady just looked at me, she didn't greet me with who she was or how can she help me. I asked her if she was a manager (Theresa) and she said yes. I explained to her how I was waiting on a mail for over a week and it was sent back to the sender and it was stamped as vacant address. I showed her the picture of the letter and she said I'll be back. She was gone for over 25 minutes without coming back to give me an update on what was going on. I guess she thought I was going to run out of patience and leave. But I didn't, I stood there waiting.She finally came back and she said the mail carrier will deliver it. The letter was in my box when I got home that evening. I feel like this Post office holds back mail. The mail carrier (Scott)that's been recently assigned to my route is extremely courteous. The clerks needs to take a class from Scott. I'm requesting someone contact me regarding the disrespectful, unprofessional behavior I continue to experience in this location.
