Shell is a leading global retailer of mobility fuels, operating around 12,000 stations across the U.S. This includes offering Shell-branded fuels, such as Shell V-Power® NiTRO+ Premium Gasoline, and in some locations, electric vehicle charging stations. Serving approximately 8 million customers daily, Shell provides convenient options to fuel up and save with the Fuel Rewards® program, which offers discounts on fuel and in-store purchases. The Shell App allows customers to easily pay, charge, and earn rewards. Customers appreciate the helpful and professional staff at Shell stations. One reviewer highlighted the quick and responsive service when dealing with a dead battery, mentioning that an employee arranged a replacement battery promptly and personally met the customer to minimize inconvenience. Another customer praised a local shop affiliated with Shell for its honesty, quality service, and the ability to fix their vehicle, noting that they felt confident and happy with the results. Even when minor miscommunications occurred, staff showed politeness and made efforts to resolve issues, demonstrating a commitment to great service. Overall, Shell stations and affiliated service centers are regarded as reliable, friendly, and customer-focused.
