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February 2024 by Lisa Pichtel
I shop here all the time!!
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January 2024 by ALICIA TAYLOR
Walgreens Store & Pharmacy I have to say they have "GREAT CUSTOMER SERVICE The Pharmacist let me know that I was taking a med that could have bad interactions with the New Script , so she made the call to my Dr, & let them know, it was taken care of quickly. IN STORE are very helpful when looking for items , they actually stop & check for you in a timely manner. ??????❣. 1/6/2024
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January 2024 by Customer Service
I went to pick up my sister's medicine (Ozempic) last night (12/19/23) and there was no questions ask of me regarding how she's supposed to use it. The person I dealt with was Alex. I forgot to ask him instructions for her. The major problem was that this is new for my sister and I wasn't aware that it had to be refrigerated. I had to call around to ask people who were on it if it needed to be refrigerated and they said yes. The pharmacy was already closed by the time I realized it.
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August 2023 by Laura Andrews
Poor customer service
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October 2022 by Vince S.
I'm grateful that I don't have to take prescription drugs. Because my experience picking up a relatives medication here has been sub par to say the least. My first few times through the drive through were ok. The staff inside seemed quick and helpful. But there was a glitch on one prescription that took way too many trips back to correct. It started when I went to pick up 2 but was told only one was available. We tried calling it back in and when I went back for it we were told it would cost about $90( it's usually free through the patient's insurance) After a few calls to insurance and her Dr we found out that the bottle from the last refill was said to contain 180 pills and should have lasted another 35 days or so. That's why the insurance wouldn't cover it. I couldn't figure out how that many pills could be missing, this was heart medicine so no way of abusing it. I had about 4 days left in the pill organizer so I looked at a pill, fairly large almost Advil sized. Then looked at this smallest size of vial and it dawned on me, there's no way that many pills could have fit. We didn't look at the original bottle when we received it( it was likely picked up by another family member anyway) but probably should have. We got insurance to ok another script and when I went ti pick it up I was charged $15, I'm not going to complain about that cost. But guess what, this container was the largest size vial. I told the tech and he advised me to bring back the original empty vial. I took medication back to patient and refilled pill box and noticed the new pills were similar but different. Same size and color but larger and with a number 41 on them instead of 40. This same day I drove back to the pharmacy with the empty bottle and not the one I had just picked up. Well, I was told I needed both. It would wait until the next day, a Saturday and when I got to drive through with both bottles in hand a large poster was covering the window stating that there was no pickups or prescriptions filled on the weekends due to no pharmacist being on duty. I had heard of the shortages on the news but didn't realize it was that bad. So on Monday I went, but the pharmacist had just went on her lunch break, so again, no pharmacy business could be conducted. The next day I got there an hour before the lunch break and provided my two vials for comparison and correction. A few minutes later the tech brought back the small empty and larger vial, with several pills missing it seemed. He said it was fixed. I was like wait, what? He called pharmacist over to explain. Well, this newest prescription was misfilled. We were given pills that were twice the prescribed dose. The right pill was smaller that's why the bottle seemed a little more empty. But what about the missing pills from first vial? The P said there was possibly a second bottle given to make up the difference, but that would have had to be marked on the vial and in their records, it was not. The P finally asked me what I thought she should do to make it right. I said give us the month of pills we didn't get the first time. She agreed. Had she not agreed this would be a one star review. Here's what I learned from dealing with this location. Count the pills in every vial you get here, and match it to the pills you still have to make sure you are given the right script. Also possibly avoid any pharmacy that does not have weekend hours. It's amazing to me that a large chain like this can run a pharmacy only 40 ish hours per week. And in a fairly densely populated neighborhood.
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August 2022 by Md Rahman
Walgreens pharmacy employee behavior no good , they do services delay please Don’t go there.
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August 2022 by Honey Moon
Very disappointed with the way my husband was treated today at check out. All employees should be properly trained on how the OTC card works because this situation was avoidable and shouldn’t have happened.The cashier was nice and friendly, she was willing to help and find the solution, very pleasant. The manager however had a totally unacceptable nasty attitude. At check out while trying to find the issue of why the OTC card wasn’t being activated for all of the items, the manager had to reset the transaction. The second time the cashier asked him to do this he looked straight at my husband and said with disgust in his voice “this is the last time I will do this”. How unprofessional and disrespectful! The manager being clearly annoyed by the transaction, he started to make my husband put back food and other items we needed and specifically went to Walgreens for, because he (the manager) obviously had zero knowledge of what the OTC card covers. We know the items we selected for purchase are covered because we have purchased them many times before and they read “OTC APPROVED” on the sticker….By the end of the experience my husband left the store without half of the things he went there for and feeling extremely disrespected.
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July 2022 by Pudd Man
Pharmacy closes early and not open on the weekends, if you have any life this place is useless.
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May 2022 by Mr Wang
My favorite local Walgreens, very nice staff extremely clean and everything organized.
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May 2022 by Shakur Abdu
My favorite local Walgreens, very nice staff extremely clean and everything organized.
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November 2021 by Kevin Patrick
Helpful associates in the aisles when customers need to know the location of a product. Cashiers at the front end of the store need more experience and knowledge of how OTC benefit cards work.
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November 2021 by Katie Greer
The pharmacist was amazing with my son who was afraid of getting a shot. I'm very thankful that she was so patient and kind!
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September 2021 by Reviews
If I can give this Walgreens a no star I would have the worst customer service I have ever received in this Walgreens I'm Hispanic woman and the three women including the assistant manager that are Hispanics as well need to be retrain as soon as possible extremely extremely unprofessional it's a disgrace to have people work in customer service with an additive if you don't like your job find what you like to do.....
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May 2021 by Scott Becker
A very friendly and caring group of people work here. Jill in the pharmacy showed me an act of kindness during the pandemic that I won't forget.
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May 2021 by Kaitlynne Gordon
The very kind manager went out of his way to find my daughter the last 2 Squishmallows in the back. Even though he was really busy! It made my daughter's whole week. Thank you :)
