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January 2024 by Chad
Needed help changing my plan and Kim was a great help. Thanks
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December 2023 by Haime Ortiz
I arrived at 6:30pm on a Wednesday, the door was locked & the lady told me they were closed, all I needed was a charger. Kinda disappointed.
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January 2023 by Amber Lynn2478
I try calling the store for a question about my bill, number not in service ALLLL of the stores in the surrounding area when I call say the same thing, what a way to help your customers. ?
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January 2023 by Steve D.
Complete waste of time and money. Very unprofessional staff. Walking in there and purchasing any products from them is like throwing your money in the garbage can. Nothing but headache's.Never again Metro!!
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January 2023 by Steven Andrew
Customer service was excellent !!! Thanks, only problem I have is metro phone number to call for help is horrible smh
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August 2022 by Google user
Please do not waste your time purchasing any device from this store. I bought a phone, and tablet a couple of months ago. The phone worked perfectly until a week ago. I went into the store and the manager called technical support, and promised me this issue would be resolved. I waited for days, and didn't hear anything from customer service. Today, I returned to the store with my defective phone, and was totally disrespected by the agent. She tried to blame the technical issues on me. And wanted me to buy a new phone. I left the phone in the store and walked out. I felt devalued, disrespected, and unheard. Please do not buy anything from this store or Metropcs. I wasted my hard earned money and time. Please spread the word that this store is unprofessional and doesn't value loyal customer. The manager, Carlos, needs to hire competent, and professional staff.
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August 2022 by christopher brown
Please do not waste your time purchasing any device from this store. I bought a phone, and tablet a couple of months ago. The phone worked perfectly until a week ago. I went into the store and the manager called technical support, and promised me this issue would be resolved. I waited for days, and didn't hear anything from customer service.Today, I returned to the store with my defective phone, and was totally disrespected by the agent. She tried to blame the technical issues on me. And wanted me to buy a new phone. I left the phone in the store and walked out.I felt devalued, disrespected, and unheard. Please do not buy anything from this store or Metropcs. I wasted my hard earned money and time. Please spread the word that this store is unprofessional and doesn't value loyal customer. The manager, Carlos, needs to hire competent, and professional staff.
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December 2021 by Michelle & Bryan Such
Easy to pay your bill
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April 2020 by David Schujko
I have always went to this location. I bought a phone last year and decided to put the insurance on it due to my work environment. I had to use it last year. It was great. My stepson went and got a new phone there end of last year. My phone would not charge and I was undecided to upgrade or use the insurance. I decided to use the insurance. Long behold the guy who worked with my stepson discontinued my insurance. So instead of just paying 100 for my phone I had to purchase a completely new phone. The guy who I was working with tried to help me by calling the owner who in turn said nothing he can do. His employee took this off without my permission. Will never go back to this location ever again!!!
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April 2020 by David Allen
Completely rude - I will never even call this place again
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August 2019 by Rick Burger
Very happy with my phone. Rep made everything easy. He even got my number ported from the obscure prepaid carrier I used to use.
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August 2019 by Linda Johnson
Never open on time...my time is precious..no way to run a business
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September 2018 by Desirea R.
Rafael at this location is the Absolute Best with Great Product knowledge on every cell phone that Metro has. If you want to sign up with Metro I suggest this location and This Rep!!
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October 2017 by Jose Rodriguez
Really helpful staff
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June 2017 by queen mary
Friendly, reasonable prices
