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October 2022 by Kimber C.
Nice rite aid but don't stop here for your late night ice cream cravings... sent my husband to grab me some late night ice cream and was disgusted to discover that not one, but two canisters of ice cream were bad! The first I opened and the texture was grainy/sandy which means the ice cream melted and was refrozen. Then the second one even looked refrozen! So gross and definitely convinced me not to buy any refrigerated goods from here.
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April 2022 by Mariya L.
This is the worst pharmacy in the neighborhood. The pharmacy department is horrible. They are plain rude. There hasn't been a single time when they were courteous or accommodating.
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June 2021 by Hilary E.
They used the blue law excuse to not sell me feminine products on a Sunday. The law is about selling non-essentials does not prohibit that.
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October 2020 by George P.
This is the best chain drug store in the Pascack Valley. The people who work here are personable and helpful. Items are nicely displayed and easy to locate merchandise.
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September 2019 by Christina R.
I come here all the time for my pharmacy needs, holiday decor, Halloween candy, snacks, make up, hair color... I can go on and on. I love coming here because my plenti card gives me amazing discounts! The store is pleasant and they have friendly pharmacy staff too which is rare! They have always accommodated me in last minute fills before vacations and whenever my doctor prescribes something for my little one. Their staff age range is very diverse too. They have a mix of old and young which is great! I highly recommend you visit here.
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October 2018 by Meredith C.
After the third frustrating visit, I'm glad I'm moving so I won't have to deal with this Rite Aid again. I refilled a prescription and went to pick it up. When I got there, I was told that their shipment of that medication didn't come in yet, so I requested a partial and they gave it to me. I was told to come back the next day bc the shipment would be in at that time. Ok, a little annoying, wish they would have called me, but these things happen so it's ok. I come in the next day and they tell me that the shipment still didn't come in. The pharmacist gave me another partial and apologized even though it wasn't his fault. At this point I'm annoyed at the supplier. The next day I wasn't able to come in, but I needed another medication refilled so I called that in and planned to go in the next day. The recording told me that the 2nd medication would be ready at 7:30pm on that day, so I figured it would be ready for me when I picked it up the following morning. I'm switching insurances at the moment, so I figured I'd have to pay more for my prescriptions. That was the case and I was fine with it. What I wasn't fine with was the fact that my prescription wasn't filled by the time I got there. I told them I called last night, and they said that it probably wasn't filled bc of the insurance issue. Ok, why wasn't I called the previous night then if that was a problem? I then said that I knew it wasn't this individual's fault, but that this is third time I've been here this week and there's always a problem and I was getting frustrated. Another pharmacist then said to me that the reason medications aren't always ready on time and that phone calls aren't always made is bc "we're always busy." That's what the pharmacist said to me. "We're always busy." That's a horrible excuse and it's completely inappropriate to say that to your customers. At this point, someone should have said "I apologize for the inconvenience," that would have satisfied me, but I didn't get an apology of any kind. I hope I'll be fully moved by the time I need another refill because I do not want to come to this unprofessional pharmacy ever again.
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October 2018 by Sanjna S.
There is plentiful parking. The store is always well maintained and the staff is very friendly/helpful. This location is closest to my house and I appreciate the accessibility, the hours and limited traffic. Went in for my flu shot today and was able to get it so easily, with limited waiting and very friendly assistance. I was very impressed and satisfied by management at the pharmacy. My grandmother gets her medications here, and they are always very diligent and timely with the prescriptions fillings. This Rite Aid offers great service.