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“Hello to all!
I'm a 4 years member of GSFCU, but had some problems with web access since year 1 with them. After 4 years I finally got a call from their very BEST Customer service rep, Ms Adriana Torres! She figured the problem right away, fixed my web access, and guided me through additional questions.
Honestly, CS like her makes all the difference for any institution!
To GSFCU management: She deserves a promotion and a paid vacation, for having such ownership character towards the company she represents, that turned off my 4 year complaint into a 5 star review and positive advertisement for Garden Savings FCU.
Thanks again Ms Adriana and GSFCU!!!”
“Ally SABAS Thank you very much for your service. You are a very nice and kind person. You helped me a lot and explained everything to me quite well. Thank you and thank you Bank of America for such a good employee.”
“Nara was such a very helpful representative. She was patient and very detailed. I felt extremely comfortable and productive working with her to fulfill my needs.”
“Columbia Bank’s teller team delivers exceptional service every time. The staff are consistently courteous, professional, and efficient — they greet customers warmly and handle transactions with care and accuracy. Whether depositing funds, handling business banking needs, or asking general questions, the tellers make every interaction quick and pleasant. You can tell they take real pride in their work and in representing the bank. It’s rare to find such a friendly, reliable group in today’s fast-paced world. Highly recommended!”
“Situation was corrected by Tony Randall and Branch in Lincoln Park took care of the problem. Corrected all items and highly recommend this bank and irs friendly staff. Thank You!!!”
“Shoutout to Francisco Nunez who helped me set up my new accounts today, and had the patience to talk things through all while making it a super personable and pleasant interaction. Grateful for such a nice experience, thank you for everything!”
9AM - 4PM
1445 NJ-23, Wayne
Banks
“Honestly our experience with the bank has been limited to closing an account that belonged to a deceased relative ... it took a very long time and was very frustrating. However, when we finally got to Arslan at this branch things turned around ... he was helpful and responsive and ultimately was able to help us get the account closed and the funds removed. Thank you.”
9AM - 4PM
1481 NJ-23, Butler
Banks
“Best Valley Bank! Staff is always friendly and helpful. I always feel comfortable going there and my dog loves them as well. Maybe because they bribe her with treats! Lol Last month I wasn't in the area and I asked two different Valley banks to order me deposit slips and neither bank ordered them. I went to Butler, asked Peggy and within a week I received them! Thank you Peggy!”
“This location has the most attentive staff. They are always willing to go above and beyond for their clients. I prefer this location over any of the other branches.”
“I will use 1 of 3 Chase locations. Today I needed a notarized document (2nd attempt) so this time I went West Caldwell and Al (Albert) was a true professional who was always thinking ahead ex (Do you want a copy?) What a big difference from Chase Randolph's Ms Khaled, who had attempted to up-sell me a very similar Freedom CC and who also quizzed me how to pronounce both her 1st an 2nd names an worse, called me after I left saying she had forgotten to STAMP the notarized document. How do you forget that?? So I can't tell you how relieved I was with West Caldwell's, Albert who exceeded all my expectations!”
“Picatinny FCU Parsippany branch personnel are most helpful and courteous. The branch is conveniently located in a small strip mall where parking is always available. Great people to do business with.”
“Shout out to your awesome employee, Luisa! Went in today with my wife to straighten out a few issues. Luisa was very helpful and professional. Understood what we needed and did a great job helping and explaining everything. Thanks again for your help!”
9AM - 5PM
1158 Hamburg Tpke, Wayne
Banks
“Very nice people making for a pleasant experience. Ruth answered all our questions and made for a smooth transaction. She was very knowledgeable about the product we were interested in. I would highly recommend this branch.”
“I took out a car loan through NJFCU. I was nervous and uncertain. Mr Deshawn Parker in member services was such a kind and helpful representative through this entire process. He explained everything clearly and took the extra time to answer any questions I had and made sure I knew everything step by step . I can not express how thankful I am for him making this experience much easier than I thought it would be .”
9AM - 5PM
240 Baldwin Rd, Parsippany
Banks
“Jen and her team at M&T Parsippany are the best! I was able to refinance my home mortgage for a lower rate and shorter term through M&T, saving me thousands. I’m also in the process of purchasing a business and the commercial building it’s in and M&T is working with the SBA to get the financing lined up for these purchases. I can’t speak highly enough about how personable and dedicated the M&T team is, they really work for you to solve all your banking issues.”
“This Chase Branch is filled with a number of great people looking to help you and meet your needs. Jason is one of my favorite people to work with. No matter what your bank account looks like, he creates a genuine relationship with his clients, and if needed, "fights" for you without judgement. He breaks down things that are easy to understand, is professional, and relatable. This is definitely one of the better branches in the area; so, I recommend coming here for all your needs. Ultimately, the "con" for Chase Bank is their over-the-phone customer service and malfunctions in the app. Customer service (phone) was ultimately why I decided to take my business elsewhere after over a decade of banking with Chase.”
9AM - 5PM
41 Broadway, Denville
Banks
“I’ve always had good service from Provident. This week, my expectations were surpassed on 2 occasions, thanks to Thomas Mann at the Denville branch. Issues I thought would take hours and hours to resolve, were resolved within minutes. Very professional and knowledgeable - Thank you, Thomas!”
9AM - 4PM
276 E Main St, Denville
Banks
“Everyone at the denville branch has been exceptional. Manager, platform or tellers have been courteous, helpful and knowledgeable whenever I have been doing business at this branch.”
“This branch has been partially demised. The atm drive-through is great. It's a shame that the greed of the management team and subsequent regulatory fines result in tellers and managers losing their jobs as they have in Boonton.”
“Maria Galvez was amazing, my moms broke her ankle & couldn't get up the steps. Maria came out to the car so my mom could do her banking.... I truly appreciate that! This is what customer service is about. Thank you so much Maria you're the best!❤️”
8:30AM - 6PM
298 E Main St Suite 1, Denville
Banks
“TD bank in Denville is my go to bank for all my personal and business needs. Nabila and the rest of the staff are very attentive, helpful, and professional! I highly recommend them”
9AM - 5PM
425 Boulevard, Mountain Lakes
Banks
“I wanna share my story I came into the Pnc to apply for a credit card and there was something on my credit report that wasn’t good. Elvira took the time to call Experian with Me. We figured it out. There was stuff on there. That wasn’t me. She went above and beyond and I reapplied and I got the credit card. She is a great manager and she goes above and beyond for her clients, I love this Pnc and I will go nowhere else.”
9AM - 5PM
225 South St, Morristown
Banks
“They keep foreign currency on hand! We needed Euros last minute to send with our kids on a trip to Germany and we discovered they are one of the rare branches that have them.”
“I went this morning 02/03/24 to do a cash advance transfer, I was skeptical because the reviews but it was so close to my job I went anyway. My experience was great I was greeting upon walking in and serviced in seconds. Nobody had an attitude everyone was all smiles and I was in and out.”
8:30AM - 6PM
9 Waterview Blvd, Parsippany
Banks
“I have been coming here for years now and must say, have no complaints. Very pleased with the great customer service this branch provides. Everyone tries to go extra mile from the teller to management.”
“We have navigated so many milestones in our life with the fine leadership and employees at PNC on McBride Avenue. Victoria and Maria helped us from the early stages of identifying how to consolidate our debt, to canvassing for a home, preparing for the expansion of our family, and traversing hardship and redirects. Their customer care and compassion is exemplary. Everyone I encounter at the branch is capable and empathetic. They truly care. We just welcomed a baby after many years of trying and they made this just as special as every other milestone we travelled together. So thankful to be in the care of this exceptional branch.”
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“I had an excellent experience with Shah from the Wayne branch. He was extremely helpful during our recent interaction and demonstrated a thorough understanding of the services offered. Shah answered all of my questions with great professionalism, clarity, and patience. His customer service skills really stood out, and I left very impressed. Highly recommend working with him”