I would like to thank the young lady at teller window today. She could see I was having a problem with trying to download Valley app. I was on phone with customer service. She took care of everything in minutes. Great job thanks again ?
June 2022
Misplaced my debit card so I went to the bank to see if I can replace it. As soon as I walked in I was greeted by Kristen. Kristen was great helping me get another card. She also helped me set up my online banking. It all took no more than 15 minutes. Kristen was such a professional and has such a great smile. Thank you
January 2022
Worst branch I have been to all the lazy people in one place.Teller is busy on the phone ATM eats my check during deposit manager tells me they can't do nothing till end of day when I deposited the check 2 days ago and they still did not deposit my check. Will be calling the valley directly.