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“I don’t live in Essex Fells but I make sure to use their post office because the women who work there are patient, kind, polite, and professional. You’d never know if they were having a bad day because they welcome you with a warm hello and a smile. You ask a question and they don’t roll their eyes or make you feel like an idiot, unlike the people who work the counter at Caldwell and West Caldwell post offices. Recently I had the misfortune of having to go to the Caldwell post office. I was quickly reminded why I avoid that location. Keep up the good work EF!”
“I didn't know it was possible for a post office ever to earn a 5 star rating. I have traditionally dreaded going to the post office until I moved to Haskell. They are friendly and actually enjoy what they do. Joe is the best and brightens up my day every time I see him. Its rare to find someone who shows that much joy in life. Keep up the great work.”
“I had very positive experiences. Scott and the woman at the counter were great. Very knowledgeable and efficient. We came for the passport appointment as a family of 3. We were 10 mins late as I had realized I needed to take copies of the documents. Scott was super accommodating and was so fast that it took about 30 mins to have all new passports done (ton of papers to attach and put in order!!!). I rare leave reviews but Scott definitely deserves some recognition!!! Copies of the documents were taken at USPS. I have successfully received my passport.”
“Staff were very friendly and helpful! I came in with concerns regarding a package. The staff resolved the issue quickly and within a few hours they delivered the package to my house”
“As an eBay seller, this is the only USPS location I will go to. They are so incredibly kind, helpful, & patient when I come in with multiple items to ship. The lines move fast, parking is easy, & they really value your business.”
“The older man there today 6/8/23 showed great customer service. He even helped me confirm a zip code for my shipment. I had to leave this review about him because I go to other post offices and everyone looks miserable! But, he was very nice and attentive. Thank you!”
“Agents & Managers at this post office are the best. Specially KB agent & William Manager. They help me all the time. They were able to tracked me a package consider lost for two weeks.
Great people, I sincerely recommend this Post Office 100 %. As the place to go !”
8:30AM - 4:30PM
1296 Broad St, Bloomfield
Post Offices
“I love this little post office. The lady there is Very helpful. A lot of these post offices, they don’t help you and they don’t tell you anything. She let me know that flat rate is the cheapest way to go! She helped me save almost 10 dollars mailing my package to my nephew!”
2 - 3PM 9AM - 1:30PM
128 Watchung Ave #2, Montclair
Post Offices
“I can’t imagine what happened to a couple of the customers based on their reviews. My experience is that the Watchung Plaza people & service are just fine. The hours could use some help but that’s all.”
“I have used Garfield Post Office for last 2 years and it is truly the best post office around. The staff is very friendly , quick and professional. The all staff is great but especially thanks for Frederick snd Martha. They are all there professional.Thank you guys for your work.Happy Thanksgiving!Diana Navrocka”
“It’s always a good experience here she is always very helpful and polite. Totally the opposite from the main post office at Pompton Plains crossroad Wayne. Where they are rude.”
“The Cedar Grove post office is one of the best run ones around. During my most recent visit, the service was prompt, courteous and professional; the clerk (I don't know his name) is very knowledgeable and helpful.”
“I've visited several post offices, but my local post office stands out as the best by far. The people who work here are the nicest postal workers I've ever encountered. They are incredibly patient and always provide exceptional service, no matter how busy it gets. I deliver my online orders there once or twice every day, and I always receive a warm welcome and friendly assistance. Highly recommended!”
“One of the friendliest post offices I’ve been to. The lines aren’t terrible - if there are any - and the staff is helpful. They go over all shipping options and are engaging with my young children who tag along.”
“I went to this location today and omg we received an outstanding service. The US postal worker covering the service lobby desk helped us with 5 applications even made copies for us. I was nervous at first thinking i would get the same service as in Lincoln Park where the employees are very rude, not helping you and sending you back. I was referred to this location by family and I am so glad. These employees at this location love helping people God bless them. Way to go Bloomingdales USPS, thank you for your service! You have a lot of potential in growing!”
“I don’t know what the complaints are but, the lady I spoke on the phone was nice and help me get my packages delivered. I know they are bad working people here but, the person I’ve spoken told me not too worry and I will sort it out. She did her job and everything got delivered. Thanks for the generosity and help usps.”
8:30AM - 5:30PM
785 Franklin Ave, Franklin Lakes
Post Offices
“Friendly knowledgeable staff. Came in at closing and they were able to get my packages out in no time. They are the model of what a USPS location should be. The place is always neat and they do their best to keep the lines down.”
“Lobby Hours (6am-6pm) i went today 08/05/24 to pick my mail from one of the boxes at 7:34am and main door was closed. We have 2 business boxes and this is the time i always go pick all our mail. Ohh let me mention that this is the 3rd time is happening.
I dont usually go inside (counters) unless we have a package to mail and their staff are very good.”
“All the stars for John, who helped me with passport things today. Negative stars for the woman taking pictures for the passport and processing- she rolled her eyes and huffed when I had a question. In general she was super rude, and I was nothing but polite? If it had been busy I might have understood the frustration, but it wasn't and she didn't even try to help get my documents correct.”
8:30AM - 5PM
50 US-46, Pine Brook
Post Offices
“I came in for My son's (who has ASD) New Passport with Photo Services. Both the ladies at the desk were very helpful. They were very patient taking the picture for my Son who has stimming a lot. I even forgot to sign the form and got a call back immediately from them. Went back in and signed it. I had lot of anxiety going in with my son and the whole process just took 5 to 10 minutes.”
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“This particular post office in Totowa has the best front counter people ever!! Happy that the others retired from prior years. The new people are friendly and they get you out quickly.”