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“I had a serious issue with my phone. I was unable to use it since I locked it out attempting to lock down the Sim. I went into the Totowa store and was assisted by Dan Stevanovic. I explained my situation, and while the store has limited access to certain account data, Dan was able to troubleshoot the issue. He got me back up and running in short order. He was extremely helpful with answering all my questions. What a great dude.”
“Joe has been troubleshooting tech troubles in my house on my devices for about 4 years. He works on my computer, Samsung phones, Samsung televisions and car blue tooth set-ups. Joe is patient and methodical. His fees are reasonable and he is sensitive to costs. I have had security breaches on my computer that he has corrected and set up protections to avoid future problems. He is pleasant and I trust him. Joe responds quickly to requests. I have used Geek Squad a few times but I prefer to call Joe because he comes to the house and does the work right away and is more reasonable than Geek Squad. He is certainly a lot faster. I recommend Joe 100% , he is an expert in his field, he is a nice man and his fees are reasonable.”
“This Verizon Store, located on route 46 in Clifton, New Jersey, has provided me with the best customer experience of any I’ve been to. This week I was having cellular connection issues with a replacement iPhone, and they resolved it quickly with no problem. Today, I made a second visit and purchased some accessories. On both occasions, the representative I worked with, Ty, was very professional, knowledgeable, and courteous. Between that and a very short wait time, I will certainly return to this location if I have any future needs. Much appreciated!”
“Joe is THE MAN! Joe has been helping me and my family navigate our Verizon Wireless journey since he started this store. He always takes his time, is extremely thorough, and explains everything to make sure I know whats going on with my account. I'll never go anywhere else when it comes to getting new phones or adjusting my Verizon account. Highly recommend.”
“I recently had a fantastic experience at the store. Sebastian was incredibly helpful and knowledgeable, guiding me to find the perfect phone for my needs. The service was prompt, and he took the time to address all my questions. Overall, a great place for anyone in search of a new phone. Highly recommend!”
“My wife and I went into the store on July 5th to exchange my wife's phone because it got dropped and cracked on our plane flight to New Jersey. The store associate who helped us, Juan, was extremely knowledgeable and helpful. He looked at our account and told us what the best deal would be with buying a new phone and another promotion that was going on. Hands down, this was the best experience we have ever had at a T-Mobile store. Everyone in the store including the manager, Kenya and the other sales associate, Dan, were a joy to talk to and share some laughs. We cannot heap enough kind words and thank the entire store staff enough. Extra kudos to Juan for his expertise and kindness.”
“The owner of this Boost store in Bloomfield is always very helpful with our family plan changes and phone upgrades. I have never had an issue there after at least 10 years of service and would highly recommend getting your Boost phones, accessories and service from there. The prices are very fair and the quality is high. Thank you.”
“Staff is very courteous and helpful. Even when very busy. Customer service and satisfaction are high priorities here! Special shout out to Cisco! Thanks for all your help and patience!”
10AM - 7PM
1613 NJ-23, Wayne
Internet Service Providers
“Came in desperate to get my daughter’s phone fixed. They worked on it quickly, were super friendly and helpful, and best of all resolved the issue. Robert Roman was the manager on duty. Highly recommend him and his team”
“Today is Wednesday June 13th I went to the Wayne store T-Mobile and it was Mike and Kay awesome people they help me one two three he did everything for me they took care of me they were so nice they help me with everything I5 min we needed themThank guys”
“He was so helpful! I came in because I was having trouble transferring service to my new phone. He did it quickly and we had such a great conversation!! Absolutely recommend coming here!!!!”
“Went for an upgrade from my 11 it was an easy process, the vibe feels totally different whole new staff. Really missed that kid Dre or Dray!! He always was so nice and helpful, kept the place rocking!! I recommend here nonetheless better than going to Paterson LOL.. Love LOVE the new 15 PRO!”
“Just got a new phone & the whole team was great. Especially Clark who was extremely helpful, and didn’t make the process feel dreadful! Great customer service!”
“At this store, I had a great time. The best part was talking to Scott and Chris, who are more than just coworkers and act like families. The staff was friendly and helpful. They welcomed me and provided me with all the information I required.”
“Just wanted to post a special thank you to Leah who works in this location. It was such a pleasure working with her. She was so detailed-oriented, answered all of our questions (and we had many of them), and most importantly was friendly and pleasant throughout the whole process. I would highly recommend you visit this location and ask for her - she's the best! If you want someone knowledgeable, patient, and works quickly to resolve your questions/concerns, definitely go with Leah!”
“Just went to T- mobile store to transfer 5 lines and new phones to T- mobile. Both Beatriz and Treyvon were very knowledgeable and patient. It was a great experience”
“My experience with Xfinity's customer service started off frustratingly, as I spent 8 hours navigating their online support chat and the 800 number, without much success. However, everything turned around when I met Vladimir, an exceptional specialist at the West Orange location. From the moment he took on my issue, Vladimir showed genuine concern and determination to resolve my problem. Despite the complexities, he stayed with me until everything was sorted out.
Vladimir's dedication and expertise are truly commendable. He single-handedly transformed what was a day of frustration into a positive experience. His commitment to customer satisfaction is exemplary, and it's clear that he deeply cares about his customers' concerns. Xfinity is fortunate to have someone like Vladimir on their team, and I believe he deserves recognition for his outstanding service. In fact, he has all the qualities to lead and inspire others in his role.
Thank you, Vladimir, and the West Orange team, for turning my previously disappointing experience with Xfinity into a success. I'm confident that with employees like Vladimir, great things are in store for this location.”
“I received the exceptional service from Michelle during my recent visit to this location. Michelle went above and beyond in assisting me with finding the perfect phone that suits my needs. Her dedication to understanding my requirements and recommending the most suitable options was impressive. Furthermore, Michelle exhibited incredible patience and extensive knowledge throughout the process, ensuring that I felt confident in my decision. I want to emphasize that Michelle's exceptional customer service truly made a difference in my experience. Her attention to detail, expertise, and friendly demeanor set her apart. As a result, I would highly recommend her to anyone visiting your location in need of assistance. Once again, I want to extend my sincere appreciation to Michelle, who undoubtedly played a significant role in making my purchase a seamless and enjoyable one.”
“Clark is so professional and he will answer all your questions, he started the tablet for pichirilloS accounts to be traced (the car)... I recommend this palce with 5 starts ?. Jessica is a little too amazing for me she moves too ?♀️ fast... I guess that is awesome”
“Came to this store for a new phone and left out with more than i expected not knowing what qualified for until Elizabeth assisted me. She is very helpful, patience, and generous. I’m glad I came to this T-Mobile and Elizabeth was there to help! Appreciate her”
“Sergio is so knowledgeable and friendly. He answered all my questions and seemed very genuine. The staff seem to get along well together. Overall great experience at this location.”
“Mike G. was the best, he helped me with everything we needed with my cell phone and my account! Still the best Mike G. I say it again you are the best. I'll be back soon thanks!”
“I got a new phone, replaced under warranty. The representative, Ashley, did a stellar job transferring everything over from the old phone to the new one. She did a great job. The Willowbrook T-Mobile store is excellent”
10AM - 8PM
469 NJ-17, Paramus
Internet Service Providers
“I was greeted and helped right away. Andrew helped me out with two things and did a great job. Very pleasant and gave me helpful information - even gave me additional information to be of assistance. We even tested/tried two things before I left the store. He did a great job and I just want to say thanks a lot!”
10AM - 8PM
382 NJ-3 B6, Clifton
Internet Service Providers
“Had an awesome , pleasant experience with the Verizon specialist Robert. He answered all my questions took his time, explained my options.No forced selling felt like I was working with a friend I knew for years. It truly is the way phone purchasing should be! Keep up the awesome work Robert.”
“A few days ago I went into a different location and they were not of assistance. Luckily today the associate Jose was able to help me. My inquiry required me to call into customer service which took a while but Jose was very patient. I really appreciate how the entire staff there was pleasant as I walked in the location 30mins prior to closing.
I was very apologetic my situation was time assuming but Jose, the gentleman who was seemingly the manager and another associate who was still assisting genuinely seemed happy to help. No one seemed annoyed or upset. This was amazing customer service. I’d give 10 stars if I could. Thanks again Jose!”
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“Pretty straight forward request. In and out in about 30 minutes. Had an issue with my cable modem. Got a replacement and a set of instructions. Self installed at home and the rest was cake.”