The iconic Fortunoff® Backyard Store brand returned to the New York/New Jersey market in 2010, becoming the largest patio and outdoor furniture retailer in America with 29 showrooms across several states. Customers consistently praise the store's knowledgeable and helpful sales staff, who provide excellent customer service without high-pressure tactics. Reviewers highlight positive experiences with employees like Nassib, Karen, Ray, and Joanne, who go above and beyond to address concerns and ensure customer satisfaction. The store offers a wide selection of patio furniture and accessories, with customers expressing delight in their purchases and the overall shopping experience.
No pressure sales, but very attentive and answered all of our question and we had plenty. Easy purchase and shipping process, as well.
May 2024
We had the best experience purchasing our outdoor furniture from the Totowa store. Karen and Ray were so helpful and easy to work with. Our purchase involved delivery to MA. Every aspect of our experience, including the delivery person, was excellent. Highly recommend!
May 2024
Our shopping experience was great. We were looking for a patio table and chairs. The manager was very helpful offering us different options while being very knowledgeable about the differentManufacturers and styles. We are very pleased with our purchase and just awaiting delivery.